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Akumal Bay Beach & Wellness Resort - All Inclusive

Photo gallery for Akumal Bay Beach & Wellness Resort - All Inclusive

Exterior
Private beach, beach towels, scuba diving, snorkelling
Private beach, beach towels, scuba diving, snorkelling
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers

Overview of Akumal Bay Beach & Wellness Resort - All Inclusive

Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Akumal Beach

9.2/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • 24-hour fitness centre
  • Outdoor tennis court
  • Beach towels
  • Children's pool
  • Spa tub
  • Beach bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden

Room options

About this area

What's nearby

  • On a private beach
  • Akumal Beach - 2 min walk
  • Tulum National Park - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 81 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.4 miles/42.6 km

Restaurants

  • Seaside Grill - 3 min walk
  • Oceana - 7 min walk
  • El Patio - 10 min walk
  • Coco Cafe - 10 min walk
  • Market Cafe - 10 min walk

About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

Akumal Bay Beach & Wellness Resort - All Inclusive offers a private beach where you can practice yoga or sip a drink at the beach bar, plus you'll only be steps from Akumal Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body treatments. Dining choices include 4 restaurants, and the 3 bars/lounges are great places to grab a cold drink. Other highlights at this upmarket property include a free kid's club, a poolside bar and a 24-hour fitness centre. Fellow travellers like the helpful staff and beach.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 310 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Pool table

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.

Dining

On-site venue – This restaurant specialises in Mexican cuisine and only serves dinner.
On-site venue No. 2 – This restaurant specialises in French cuisine and only serves dinner.
On-site venue No. 3 – This restaurant specialises in Asian cuisine.
On-site venue No. 4 – This restaurant specialises in sushi and only serves lunch.
Rodizio Grill – This restaurant specialises in Brazilian cuisine and only serves dinner.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Frequently asked questions

Does Akumal Bay Beach & Wellness Resort - All Inclusive offer free cancellation for a full refund?
Yes, Akumal Bay Beach & Wellness Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Akumal Bay Beach & Wellness Resort - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Akumal Bay Beach & Wellness Resort - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Akumal Bay Beach & Wellness Resort - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Akumal Bay Beach & Wellness Resort - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Akumal Bay Beach & Wellness Resort - All Inclusive?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Akumal Bay Beach & Wellness Resort - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, surfing and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Akumal Bay Beach & Wellness Resort - All Inclusive also has 3 bars, a private beach and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Akumal Bay Beach & Wellness Resort - All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mexican cuisine. Nearby restaurants include Oceana (7-min walk), El Patio (10-min walk) and Coco Cafe (10-min walk).
Does Akumal Bay Beach & Wellness Resort - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Akumal Bay Beach & Wellness Resort - All Inclusive like?
Akumal Bay Beach & Wellness Resort - All Inclusive is a short 2-minute walk from Akumal Beach and 16 minutes' walk from Hekab Be Biblioteca. Travellers say that the property is in a great location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Loved it!!
We had an amazing stay. Weather was beautiful. Ocean was beautiful. Room was clean. Service was excellent. We will definetly be back.
Sandra, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay with family!
Juan R, 5-night trip
Verified Expedia guest review

6/10 Good

It was nice and clean. The snorkeling was great. The only complaint was our suite. The ac didn't work properly and it got around 80 inside. We tried to ride it out but couldn't do it for more than a couple days so we called reception and they said they were doing maintenance on them and for us to give it an hour...... it never worked
Alex, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michael, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff members were very professional and friendly. It was calming and relaxing environment.
Emelouse Francois, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Overall a solid good place. The food was great. Beach was always covered in seaweed sadly. Not a lively place which was fantastic for me. Nightly music but that was it. Snorkeling was ok which was a bit of a let down because that is why I went there. Yes you could see turtles but less common in front of the hotel (I saw 1 all week) and you could pay to go with a guide in the sanctuary area (you were not allowed to go alone) but not the crazy amount of things I was hoping for.
Derrick, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Room was wonderful, staff was outstanding, overall experience was beyond our expectations
Alexander, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The beach view from our hotel room was amazing. The beach was serene and beautiful. A little seaweed arrived the last couple of day but still beautiful warm swimmable water. The staff from the from the start Fliberto, Pedro, Micaeala,Javier and the entire spa staff gave exceptional customer service! My husband enjoyed the spa each day and apricated the staff's expertise and customer service.
Julia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a great lil getaway, honestly the food could have been better but everything else was exceptional!!
Danielle Marie, 5-night trip
Verified Expedia guest review

2/10 Poor

Room was dirty, ceiling in bathroom fell in middle of night. Took them 2 day to repair. Wouldn't change or room. Had two rooms reserved, one was flooded, took 4 hrs to get new room. Food was terrible, never refilled mini bar with snack ( 2 small bag of chips, beers and pop) called every day for cokes and beer sometime told they were out of coke. Beaches full of seaweed
Karen H, 7-night family trip
Verified Expedia guest review