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Rakuten STAY Tokyo Asakusa

2.5 star property
Hotel convenient to Tokyo Skytree

Photo gallery for Rakuten STAY Tokyo Asakusa

Exterior
Twin Room, Non Smoking
Exterior
Exterior
Front of property
In the heart of Tokyo, Rakuten STAY Tokyo Asakusa offers a convenient retreat. Explore the nearby Sensoji Temple or rent a bike to discover hidden gems in this vibrant neighborhood.

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Weekly housekeeping
  • Bike hire

Feel at home (6)

  • Fridge
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
  • Digital TV service
  • Limited housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
  • 12.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
  • 12.2 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking (Lower Floor, No View)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Lower Floor, No View)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
  • 12.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Separated Bath and Toilet, Non Smoking

Twin Room, Separated Bath and Toilet, Non Smoking

Twin Room, Separated Bath and Toilet, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
  • 15.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
  • 13.8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Okaimono-Panda Room/ Twin Room A, Non Smoking

Okaimono-Panda Room/ Twin Room A, Non Smoking

Okaimono-Panda Room/ Twin Room A, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
  • 13.8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Okaimono-Panda Room/ Double Room, Non Smoking

Okaimono-Panda Room/ Double Room, Non Smoking

Okaimono-Panda Room/ Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
  • 12.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Okaimono-Panda Room/ Twin Room B, Non Smoking

Okaimono-Panda Room/ Twin Room B, Non Smoking

Okaimono-Panda Room/ Twin Room B, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

Smile Hotel Asakusa

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
7.8 out of 10, Good, (619)
Smile Hotel Asakusa
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About the area

Map
2-16-6 Azumabashi, Sumida, Tokyo, Tokyo, 130-0001

What's nearby

  • Kaminarimon Gate - 10 min walk
  • Tokyo Skytree - 10 min walk
  • Sensoji Temple - 13 min walk
  • Asakusa Shrine - 14 min walk
  • Ueno Park - 4 min drive

Getting around

  • Tokyo (HND-Haneda) - 35 min drive
  • Tokyo (NRT-Narita Intl.) - 59 min drive
  • Tokyo Skytree Station - 8 min walk
  • Asakusa Station - 8 min walk
  • Oshiage Station (Skytree) - 13 min walk
  • Honjo-azumabashi Station - 3 min walk
  • Tawaramachi Station - 17 min walk
  • Kuramae Station (Oedo) - 18 min walk

Restaurants

  • ‪展望ラウンジ アサヒスカイルーム - ‬4 min walk
  • ‪Deus Ex Machina - ‬4 min walk
  • ‪松屋 - ‬3 min walk
  • ‪むうや - ‬2 min walk
  • ‪ゆで太郎 - ‬3 min walk

About this property

Rakuten STAY Tokyo Asakusa

Rakuten STAY Tokyo Asakusa puts you in a great location, within a 15-minute walk of Tokyo Skytree and Sensoji Temple. Also, Ueno Park and Ueno Zoo are a short five-minute drive away. The property is only a short walk to public transportation: Honjo-azumabashi Station is 3 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 20
    • Check-out time is 10:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Bike hire

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Weekly housekeeping
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on-site.
Cashless transactions are available.

Also known as

Rakuten STAY Tokyo Asakusa Hotel
Rakuten STAY Tokyo Asakusa Tokyo
Rakuten STAY Tokyo Asakusa Hotel Tokyo

Frequently asked questions

Does Rakuten STAY Tokyo Asakusa offer free cancellation for a full refund?

Yes, Rakuten STAY Tokyo Asakusa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rakuten STAY Tokyo Asakusa?

Sorry, pets aren't allowed.

Is parking offered on site at Rakuten STAY Tokyo Asakusa?

Sorry, there's no on-site parking at Rakuten STAY Tokyo Asakusa.

What are the check-in and check-out times at Rakuten STAY Tokyo Asakusa?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.

What's the area around Rakuten STAY Tokyo Asakusa like?

Rakuten STAY Tokyo Asakusa is a short 3-minute walk from Honjo-azumabashi Station and 10 minutes' walk from Tokyo Skytree.

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Rakuten STAY Tokyo Asakusa Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Good value
Very easy to use and convenient location for anyone wanting to go to Skytree or usd the Asakusa line. Only negatives were having all the lights connected to one switch, and finding some receipts and postcards from previous guests under the mattress.
Erik, 2-night trip

8/10 Very good

Great place to stay if you are on a budget. I enjoyed my stay at Rakuten STAY. Nice area, transits and convenience stores nearby and not far from the Sensoji Temple.
Eric, 11-night trip

6/10 Good

False alarm on Sunday morning
The false fire alarm made for a rude awakening on Sunday morning. It wasn’t the fault of the hotel, yet I hope the hotel’s cameras caught the culprits.
1-night trip

10/10 Exceptional

Great room and greay location.
I enjoyed my stay here at Rakuten stay in the okaimono panda room. The only small issue i had was the ac would drip on me at night when i was sleeping. Everything else was really nice. Great area to stay in. I'll definitely book here in the future.
Garrett, 13-night trip

10/10 Exceptional

Very cute room decoration. Clean and comfortable
Kar Wai, 3-night trip

10/10 Exceptional

Really loved my stay here, check in was seamless, room was very clean and just the right size for one person and the area was quiet and convenient to get around. Would love to stay here again when I’m back in Japan :)
Cheyenne, 5-night trip

6/10 Good

No towel change, difficult checkin
YAT FUNG, 2-night trip

8/10 Very good

good for solo travellers
Jolene, 6-night trip

10/10 Exceptional

Small room but a lot of comfort, very fast check-in and check-out procedure

8/10 Very good

Pirce is affodable, location is not that good. Its too noisy at morning time and easy to hear the room you lived behind. The good things are its new, enough spaces and use passworld lock.
Kin To, 11-night trip

6/10 Good

Never received check in email Had difficulty when self check in
Wong Kin, 1-night trip

4/10 Fair

The property is good but how do they expect foreigner to get through the glass entry who have no phone service. I was never emailed a gate password.
Wirin, 14-night trip

6/10 Good

The things I liked about the hotel are that it was super convenient, safe and had easy access to public transport. It’s also in the heart of Asakusa and therefore close to some of the popular tourist spots such as Senso-ji temple. However, I must say that there was no active staff working in the hotel - no staff at the reception so whenever we had issues we had no one directly to speak with. We had issues with AC in our room and had to go down to the lobby area to call through tablets to speak to someone and that someone was not even the direct management person. So it made the whole situation even more difficult. But in the end, we got another room and the issue was resolved.
Bisma, 7-night trip

4/10 Fair

Sub-par
Room was pretty clean, but things like the shower curtain were stained and there was a stain on the carpet. When contacting the hotel support through email, they weren’t as gracious or accommodating when I asked for my room to be cleaned, and asked me to leave the room for an 8 hour window, from 8 AM to 4 PM. Not sure if that was appropriate, considering I paid for the room and had to leave for basically the whole day from really early in the morning, just because I asked for the sheets to be changed? Felt like they were punishing me for asking. When I wanted to book another night, they were pretty rude and unhelpful, telling me to simply book on my own (which would mean checking out, checking in after 3 PM and being in a new room). Seemed like they didn’t understand the convenience of extending a stay means I don’t want another room. I guess you get what you pay for with this place. If you want better hotel service and better support, I wouldn’t suggest staying here. If you like to be left alone, don’t plan to stay in your room at all, with little amenities, then this place is doable.
11-night trip

6/10 Good

Pros: 1. Close by Skytree & Asakusa 2. Restaurants are nearby including Sushiro, Tokyo Sumidagawa Brewing, Muya and etc. 3. The Closest train station is Honjo Azumabashi [A3 exit] 4. Room is clean. There's Nescafe pod, electric kettle, cups, toothbrush, hair dryer. No microwave 5. There's 24 hrs coin laundry nearby and is called コインランドリー - 2 Chome-3-3 Azumabashi, Sumida City, Tokyo 130-0001, Japan. No detergent needed since the washing machine comes with it. 300 yen per wash Dryer - 100 yen for 10 min & you will need at least 30 to 40 min. Cons: 1. No room service by staff - For 8 days, there was no fresh sheet or towel 2. Called the phone number regarding with the fridge that got no power, they sent me email instead. Until my friend who know how to speak Japanese & they finally come fix it. A button on the wall with Jap writings on it fixes it. 3. The fridge is moldy. I think the previous person got the same issue but they didn't need it. I had to clean it with disinfected wipe before using. 4. Didn't receive the door code the night before. Until I realized they sent it to me over the email few hours before my arrival in Narita. 5. Make sure you know your reservation number beforehand, you need it to check in and check out on the tablet. 6. When you use the hotel tablet to call them, the line is usually busy and tell you to call back at later time. 6. It's hard to understand the staff over the phone. But if you know Japanese, you should be fine.
Tommy, 7-night trip

10/10 Exceptional

Naomi, 1-night trip

6/10 Good

Shih Hsien, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

清潔感あり、浴槽広め
コーヒーメーカーでおいしいコーヒーが飲めます。そのほか日本茶などはなし。加湿器・レンジなど備え付けなし。バス＆トイレは清潔感があり広めで使いやすい。ミラーの一部がくもり止め加工されていて気配りされている印象。ベッドが広い分、デスクまわりや廊下は狭めです。
1-night trip

2/10 Poor

はるの, 2-night trip

2/10 Poor

Yumiko, 2-night trip

8/10 Very good

タブレットで受付などが完結するので無駄がない。 駅から近くて便利。
まゆみ, 1-night trip

10/10 Exceptional

kiyotaka, 1-night trip

10/10 Exceptional

価格が安く、立地は最高。 チェックイン時に通話が発生するが、音が聞こえにくかった。
1-night trip

8/10 Very good

自販機が敷地内にあるとあったのだが、見つからなかった。 また、前日にリマインド用としてメールが来るが、そこでは宿泊者の情報を前入力してくださいとある。入力すると、チェックインに使用するバーコードが送られてくるが、実際にチェックインのときは使えなかった。スタッフの人から宿泊番号にしてくれと言われた。使わないなら送って欲しくない。ややこしかった。
ミズキ, 1-night trip