Escape to Canary Riverside Plaza Hotel, where luxury meets family fun. Relax at the on-site spa with a massage or take a leisurely stroll through the garden. Enjoy poolside dining at Quadrato Lounge and Bar, stay active with fitness classes or unwind in the sauna.
When you stay at Canary Riverside Plaza Hotel, you'll be within a 10-minute drive of Tower of London and Tower Bridge. Guests can visit the spa to indulge in massages, aromatherapy or Ayurvedic treatments, and local cuisine is served at Quadrato Lounge and Bar, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a health club. Public transportation is only a short walk: Westferry Station is 5 minutes and Canary Wharf DLR Station is 9 minutes.
At a glance
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Hotel size
142 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
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Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Children under 16 may access the health club facilities and indoor pool Monday-Saturday 8:30-10:30 AM, and Sunday 9-11 AM. Children between 16-18 may access these facilities during all operating hours when accompanied by an adult.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
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Pets
Pets stay for free (1 total, up to 7 kg per pet)
Service animals welcome
Food and water bowls available
LOCAL_PARKING
Parking
Secured on-site valet parking (GBP 35 per night)
Secured on-site extended parking (GBP 35 per night)
English breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Childcare in room (surcharge)
What to do
Tennis
Fitness classes
Pilates classes
Yoga classes
Access to nearby indoor pool
Access to nearby health club
Golf lessons nearby
Sailing nearby
Working away
24-hour business centre
Meeting rooms
Conference space (5931 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Garden
Terrace
Piano
Health club
An indoor pool
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Reception hall
Accessibility
Wheelchair-accessible
Lift
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Video game console
49-inch Smart TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Quadrato Lounge and Bar – Overlooking the pool and garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Deposit: GBP 150.00 per stay
Optional extras
English breakfast is offered for an extra charge of approximately GBP 33 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
One of the swimming pools
Fitness facilities
Spa
Hot tub
Tennis courts
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for GBP 70.00 per night
Parking
Secured valet parking costs GBP 35 per night
RV/bus/lorry parking is available for an extra charge
Secured extended parking costs GBP 35 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Canary Riverside Plaza Hotel London
Canary Riverside Plaza
Canary Riverside Plaza Hotel Hotel
Canary Riverside Plaza Hotel London
Canary Riverside Plaza Hotel Hotel London
Frequently asked questions
Does Canary Riverside Plaza Hotel offer free cancellation for a full refund?
Yes, Canary Riverside Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Canary Riverside Plaza Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Canary Riverside Plaza Hotel?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 7 kg per pet. Food and water bowls are available.
Is parking offered on site at Canary Riverside Plaza Hotel?
Yes. Valet parking costs GBP 35 per night. Extended parking costs GBP 35 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Canary Riverside Plaza Hotel?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Canary Riverside Plaza Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Canary Riverside Plaza Hotel also has an indoor pool, a sauna and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near Canary Riverside Plaza Hotel?
Yes, Quadrato Lounge and Bar offers local cuisine and garden views.
Does Canary Riverside Plaza Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Canary Riverside Plaza Hotel like?
Canary Riverside Plaza Hotel is in Canary Wharf, a short 9-minute drive from London (LCY-London City) and 4 minutes' walk from Thames River.
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Canary Riverside Plaza Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Lobby
Breakfast
Spa
View
Room service
Check-out
Cities
What guests liked
The property's pool was fantastic, with a large pool and impressive pool house with multiple lanes for laps. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
27 July 2025
Amazing hotel
Amazing location with a great view and close to everything you need. Service was fantastic! Brilliant!
Miss S L Smith
Miss S L Smith, 2-night trip
10/10 Exceptional
8 June 2025
The staff was exceptionally friendly and helpful.
Joanne
Joanne, 3-night trip
10/10 Exceptional
3 June 2025
Fantastic staff
Natasha
Natasha, 1-night trip
10/10 Exceptional
8 June 2025
It was amazing. Ajay at the front desk really went over and beyond in making me and my wife stay memorable
Graham
Graham, 1-night trip
10/10 Exceptional
27 May 2025
Excellent
Rebekah
Rebekah, 2-night trip
10/10 Exceptional
16 July 2025
A room with a view
This hotel is in a perfect location in Canary Wharf on the banks of the river and perfect for exploring London by the Thames Uber boat. We visited Greenwich Park for the best view of London. The rooms are more spacious than most hotel rooms and have amazing views over the London skyline. This is the only hotel in London where I am happy to drive and park. A special thank you to the concierge who was extremely helpful.
Andrew
Andrew, 1-night trip
10/10 Exceptional
19 Mar 2025
Clean, friendly staff and comfortable.
Mariam
Mariam, 1-night trip
10/10 Exceptional
31 July 2025
Anniversary stay
Fantastic stay at this lovely hotel for our anniversary
A quick phone call in the morning of our stay to Dalo on reception to mention about it being our anniversary and if he could arrange for something special to be done, on arrival we had been given a free upgrade to a river view room and a lovely suprise on arrival in the room
On arrival Dalo was still on reception and couldn't have been nicer and helpful along with the concierge who met us at the door with a smile
Hotel and room was immaculately clean and will definitely stay at this quality hotel again
Kevin
Kevin, 1-night trip
6/10 Good
6 July 2025
Disappointed not to have tea making facilities in the room and the breakfast was overpriced.
Verified traveller
1-night trip
10/10 Exceptional
22 June 2025
What a great hotel
The hotel is perfectly located for great local restaurants, bars, green spaces and riverside walks. The rooms are spacious, well equipped and nicely designed. The bed was super comfy and our view across the river was enchanting.
The staff were kind and very helpful and couldn’t do enough to make our stay memorable.
Having complimentary access to the great pool and spa was a real bonus as was being right next to the pier so you could get the boat into central London.
We can’t recommend it more highly and are looking forward to staying again.
Paula
Paula, 3-night trip
10/10 Exceptional
15 Apr 2025
Lovely
Stephanie
Stephanie, 4-night trip
10/10 Exceptional
23 June 2024
Staff were incredible, hotel is superb
Alex
Alex, 1-night trip
10/10 Exceptional
15 July 2024
Overnight excellence
Excellent stay in a hotel with very friendly staff, great room with a view over the river to the city. Very good location for accessing public transport. Had a wonderful stay.
Mark
Mark, 1-night trip
8/10 Very good
4 Apr 2025
Worst bruger ever from room service.
Front office lovely and kind.
Hotel needs an refurb
Verified traveller
5-night trip
8/10 Very good
13 Dec 2024
Amazing
Samuel
Samuel, 2-night trip
10/10 Exceptional
10 Sept 2024
Great staff
Tehseen
Tehseen, 1-night trip
10/10 Exceptional
23 June 2024
Excellent
Lovely hotel with large room and great swimming pool over looking the thames
Diana
Diana, 1-night trip
10/10 Exceptional
7 June 2024
A quiet hotel in the canary warf metropolis
Verified traveller
2-night trip
10/10 Exceptional
13 Apr 2025
Classic Hotels Never Disappoint
Superb service from the minute I walked in. Nothing was too much trouble. Great help with parking, my two dogs no problem and no extra cost. The room very well-proportioned and the hotel itself just very peaceful.
It's got that sort of '90s American hotel charm about it, but what it lacks in modern decor, it makes up for in terms of space and comfort.
David
David, 1-night trip
10/10 Exceptional
15 Aug 2022
Family stay
Very happy with hotel. Great location. Rooms superb
Jenna
Jenna, 1-night trip
10/10 Exceptional
29 June 2023
A great night’s sleep. Just a lovely hotel
Paul
Paul, 1-night trip
10/10 Exceptional
25 Oct 2024
Good location, generally very good service, but a bit expensive
Terence
Terence, 1-night trip
10/10 Exceptional
9 June 2024
Friendly staff
Good location for Canary Wharf and quickly getting to Abba Voyage
Sarah
Sarah, 1-night trip
8/10 Very good
11 May 2025
all the staff are extremely kind but most of them do not have an idea what to do. as it was the case with the concierges, also at the reception they were so confused even to find my room at check out
Javier
Javier, 3-night trip
10/10 Exceptional
20 Feb 2023
Quality Hotel
Quality hotel in an ideal location for the Docklands and City. Staff were excellent for service and friendliness.