The Kimpton Fitzroy is top tier, truly one of the best hotel stays of my life. This was my first time visiting London and after combing through what felt like hundreds of options, I chose this hotel based on positive reviews, location, and the beautiful rooms (I went for the suite to treat my friend and I to an epic girls weekend).
We had a rough start with check-in, to the point of almost regretting my decision to stay here, but all was corrected and the rest was a dream. The service is what makes this place so special--they listen, truly go above & beyond to delight you, and exceed your expectations with thoughtful touches.
The suite was nicer than my apartment and I didn't want to leave. Heavenly beds, spacious bathrooms with heated floors and towel racks, delicious snacks and beverages, really any amenity you can imagine they had thought of. After long days of walking and sightseeing, nothing sweeter than coming back to your room that's been turned down for you, taking a nice soak in the tub, with a beverage in hand. The evening cocktail receptions are also a nice treat.
I could go on and on, but you really need to stay here and experience it for yourself. You will not be disappointed. Thank you to the wonderful staff for all that you do. Warm welcome from Farhana, course correction and royal treatment from Kajol, and local recommendations/assistance from Gunther and Marco. Hope to return very soon!