There was no mini bar, when asked was told they don't "do" mini bars any more. The TV channels didn't all work, we could mostly only get BBC 1. The air conditioning would not turn down meaning a hot night with little sleep. We both banged our feet on the steps/knobs sticking up on the way to the bathroom. The toilet paper is awful. For over 200 a night I expect a lot more. The concierge was nice as was the breakfast.