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View all photos for Terrace Family Suite, 2 Double Beds, Terrace

Terrace Family Suite, 2 Double Beds, Terrace | Living area

Terrace Family Suite, 2 Double Beds, Terrace

  • 35.00 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Combined shower/bathtub, designer toiletries, hair dryer, towels

Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 Double Bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Terrace Suite, 1 King Bed, Terrace

Terrace Suite, 1 King Bed, Terrace

Terrace Suite, 1 King Bed, Terrace

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • 57 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Terrace Suite, 1 King Bed, Terrace, City View

Executive Terrace Suite, 1 King Bed, Terrace, City View

Executive Terrace Suite, 1 King Bed, Terrace, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for GWR Tower Plus Room, 1 King Bed

GWR Tower Plus Room, 1 King Bed | Living area

GWR Tower Plus Room, 1 King Bed

  • 32.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for GWR Tower Room, 1 King Bed (Lounge Access), City View

GWR Tower Room, 1 King Bed (Lounge Access), City View

GWR Tower Room, 1 King Bed (Lounge Access), City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Suite, 1 King Bed, Tower, City View

Tower Suite, 1 King Bed, Tower, City View

Tower Suite, 1 King Bed, Tower, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 1 Double Bed

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Superior Room, 2 Double Beds

Family Superior Room, 2 Double Beds

Family Superior Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

At a glance

Hotel size

  • 419 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 6:00 AM
  • Express check-in/out available
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1854
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 30-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Laurie, 3-night trip
Verified Hotels.com guest review

4/10 Fair

This hotel seriously need upgrade.
PHUONG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laurie, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sotiros, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Must Stay!!!
Great stay. Beautiful hotel, spacious rooms, and perfect location.
james, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Sad, neglected room with stained carpet and non-functioning air conditioning on a hot night. Housekeeping ignored the privacy sign on the door. Computer system was down so the front desk couldn't check me out. Utter shambles, there's no way that this operation should be rated so highly.
Lawrence, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Disappointing
There was no mini bar, when asked was told they don't "do" mini bars any more. The TV channels didn't all work, we could mostly only get BBC 1. The air conditioning would not turn down meaning a hot night with little sleep. We both banged our feet on the steps/knobs sticking up on the way to the bathroom. The toilet paper is awful. For over 200 a night I expect a lot more. The concierge was nice as was the breakfast.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Karl, 1-night trip
Verified Hotels.com guest review