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Pan Pacific London

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Indoor pool
Indoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Executive Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe
Premier Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Pan Pacific London

VIP Access
UNESCO Sustainable Travel Pledge

Pan Pacific London

5.0 star property
Luxury hotel with indoor pool, near London Bridge

9.8/10 Exceptional

311 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$637
Price available on 19/12/2022
80 Houndsditch, London, England, EC3A 7AB
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • UNESCO Sustainable Property
For families
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In London City Centre
  • London Bridge - 15 min walk
  • Tower Bridge - 18 min walk
  • Tower of London - 18 min walk
  • St. Paul's Cathedral - 19 min walk
  • The Shard - 21 min walk
  • The British Museum - 42 min walk
  • London Eye - 43 min walk
  • Oxford Street - 44 min walk
  • Liverpool Street - 1 min drive
  • Russell Square - 7 min drive

Getting around

  • London (LCY-London City) - 25 min drive
  • London (STN-Stansted) - 44 min drive
  • London (LTN-Luton) - 49 min drive
  • Heathrow Airport (LHR) - 61 min drive
  • Gatwick Airport (LGW) - 80 min drive
  • London Liverpool Street Station - 2 min walk
  • London Moorgate Station - 9 min walk
  • London Fenchurch Street Station - 11 min walk
  • Liverpool Street Underground Station - 2 min walk
  • Aldgate Station - 7 min walk
  • Moorgate Underground Station - 8 min walk


  • Taylor St Baristas - 2 min walk
  • Haz - 2 min walk
  • Dirty Dick's - 3 min walk
  • Badolina - 3 min walk
  • Woodin's Shades - 3 min walk

About this property

Pan Pacific London

Pan Pacific London puts you within a 10-minute drive of London Bridge and Tower of London. Guests can indulge in massages, body wraps or facials, and grab a bite to eat at Straits Kitchen, which serves Singaporean cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Liverpool Street Underground Station is 2 minutes and Aldgate Station is 7 minutes.


English, Filipino, French, German, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 19 floors


  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available
  • Pet-sitting and pet-grooming services offered


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Off-site parking within 0.2 mi (GBP 55.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2021
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Hand-held showerheads
  • Close-captioned TV
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site


  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features


Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.


Straits Kitchen – This restaurant specialises in Singaporean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Ginger Lily – This cocktail bar only serves light fare. Open daily.
The Orchid Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 35.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 60.00 per night
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 60.00 per pet, per stay


  • Parking is available off-site and costs GBP 55.00 per day (0.2 mi away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

Does Pan Pacific London offer free cancellation for a full refund?
Yes, Pan Pacific London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pan Pacific London?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Pan Pacific London on 19 Dec 2022 start from AU$637, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pan Pacific London?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Pan Pacific London?
Yes, there's an indoor pool.
Are pets allowed at Pan Pacific London?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of GBP 60.00 per pet, per stay. Service animals are exempt from fees. Pet-sitting services, grooming services and food and water bowls are available.
What are the check-in and check-out times at Pan Pacific London?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Pan Pacific London and nearby?
Pan Pacific London has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Pan Pacific London?
Yes, Straits Kitchen offers Singaporean cuisine. Nearby restaurants include The Alchemist (3-min walk), The Breakfast Club (3-min walk) and Freebird Burrito (3-min walk).
What's the area around Pan Pacific London like?
Pan Pacific London is in London City Centre, a short 2-minute walk from Liverpool Street Underground Station and 15 minutes' walk from London Bridge.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Excellent service, decent sized rooms
4-night family trip
Verified guest review

8/10 Very good

Abbie, 3-night family trip
Verified guest review

10/10 Exceptional

David, 2-night trip
Verified guest review

10/10 Exceptional

Wonderful stay at Pan Pacific
What a lovely hotel! The staff were so helpful, the rooms were beautifully clean and the wellness floor was an absolute dream!
1-night trip with friends
Verified guest review

8/10 Very good

Lovely luxury break with dog.
Lovely break for a 50th birthday. We brought along our little dog who enjoyed his stay immensely. Service was overall outstanding Saturday breakfast service was brilliant as was room service. Overall a bit let down by Sunday breakfast service which was slow, chaotic and inattentive. Had an amazing treatment on the well-being floor. Afternoon tea was also superb.
2-night trip
Verified guest review

10/10 Exceptional

Iain, 1-night business trip
Verified guest review

10/10 Exceptional

Memories at Pan Pacific London
This was my second stay at Pan Pacific and it was delightful as always. A stunning hotel with great designs, I loved the bathroom in the two double room, it had a bath next to the walk in shower, nice and spacious sink area and toilet tucked away to another side. The only thing better than the hotel is the service! Attentive and helpful staff, thank you to Louis who showed me to the room, Elisabetta who freshened it up during the stay and everyone else who made our stay there memorable. We even checked out SilverLeaf bar which had a great vibe and great staff, thanks to Josh, Joe and Tayiwu (sorry re spelling). Also had a great experience at Ginger Lily, great service, thanks to the bartender who personally escorted us to SilverLeaf. I recommend the cockpit country for a rum twist on an old fashioned! I couldn’t recommend Pan Pacific enough, it’s expensive but it’s worth it. Joyce
2-night trip with friends
Verified guest review

10/10 Exceptional

My husband and I just returned from our honeymoon in London, and truly cannot say enough good things about our stay at the Pan Pacific. From start to finish, our stay was one of the best we’ve ever experienced. Spotlessly clean rooms with daily turn down and cleaning, fast wifi and Googlecast in room, beautiful spa and pool amenities, and delicious in room dining. However the highlight has to be the incredibly attentive and kind staff. Every single person we encountered was polite, accommodating, and friendly, and made our experience that much better. We will certainly be back and can’t wait for our next trip to London!
Sylvia, 5-night trip
Verified guest review

10/10 Exceptional

Raymond, 3-night business trip
Verified guest review

10/10 Exceptional

The best stay in London - don’t hesitate to book!
Beautiful hotel, one of the best we’ve stayed in London, staff were phenomenal!
Jack, 1-night trip
Verified guest review