In the heart of Norwich, The Maids Head Hotel offers a warm welcome with its on-site restaurant, WinePress at Wensum. Enjoy kids' meals and in-room WiFi while you relax in this upscale hotel near Norwich Cathedral. Bike rentals are also available to help you explore Elm Hill and Tombland.
The Maids Head Hotel offers a fantastic location, putting you only steps from Norfolk Broads. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers love the helpful staff and overall property condition.
Languages
English
At a glance
DONE
Hotel size
84 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 12 and younger eat free breakfast
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (GBP 10.00 per night)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Facilities
Built in 1287
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPad
Plasma television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
WinePress at Wensum – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 10.0 per night
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Parking
Uncovered self-parking costs GBP 10.00 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich
Frequently asked questions
Does The Maids Head Hotel offer free cancellation for a full refund?
Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Maids Head Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Maids Head Hotel?
Yes. Self-parking costs GBP 10.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Maids Head Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Maids Head Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course.
Are there restaurants at or near The Maids Head Hotel?
Yes, there's an on-site restaurant, WinePress at Wensum.
What's the area around The Maids Head Hotel like?
The Maids Head Hotel is in Norwich City Center, a short 2-minute walk from Norfolk Broads and 8 minutes' walk from Inspire Hands-On Science Centre. Our travellers say that the local area is very central.
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The Maids Head Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Bar
Food
Cities
Cathedrals
Bed
What guests liked
Breakfast options were varied, well done, and offered a great selection. (48 reviews)
Free parking was a convenient bonus for guests, with many praising its availability and proximity to the property. (21 reviews)
The property's restaurant offered good food and a lovely atmosphere, with many great dining options nearby. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
29 June 2025
Great place to stay and move around the city.
Great from beginning to end.
Alan
Alan, 3-night trip
10/10 Exceptional
25 June 2025
Old world charm, very comfortable
I booked this because I thought it was the best hotel in Norwich - I wasn't disappointed. Old world charm, plus a free tour in a Rolls-Royce.
TD
TD, 4-night trip
8/10 Very good
24 Apr 2025
Good location and very friendly staff
Brian
Brian, 1-night trip
8/10 Very good
3 Apr 2025
A great place to stay to visit historic Norwich
Mark
Mark, 1-night trip
10/10 Exceptional
4 June 2025
Warm welcome and friendly staff throughout stay. Lovely quiet and comfortable room and great breakfast. Great location close to everything but in the most beautiful part of Norwich. Perfect stay! See you in July!
Steven
Steven, 1-night trip
10/10 Exceptional
8 July 2025
Room with a view
Fantastic experience at the Maid's Head Hotel. We arrived at 1pm to drop off a bag and the receptionist allowed us to check in early and showed us to the room. The room was beautiful, filled with beams and a view of the cathedral. Drink at the bar was very nice. Buffet breakfast was the best we have had, local produce and cooked very well. Service throughout our stay was superb
Rachel
Rachel, 1-night trip
10/10 Exceptional
6 Apr 2025
Great central hotel
Melanie
Melanie, 1-night trip
10/10 Exceptional
13 Apr 2025
Perfect stay
Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Richard
Richard, 1-night trip
10/10 Exceptional
5 Mar 2025
Lovely place to stay, and wonderful thoughtful staff
Tanya
Tanya, 1-night trip
10/10 Exceptional
16 May 2025
Marvellous Maids Head
Another wonderful visit to the gorgeous Maids Head. Warm welcome, fantastic service & gorgeous rooms. Already planning next visit.
Laraine
Laraine, 1-night trip
10/10 Exceptional
13 Apr 2025
Staff were very welcoming, no negatives regarding the hotel, excellent location.
david
david, 1-night trip
10/10 Exceptional
27 Apr 2025
Fantastic hotel
The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Luke
Luke, 1-night trip
10/10 Exceptional
23 Mar 2025
Highly recommend!
Excellent location, value and quality hotel!
Helen
Helen, 1-night trip
10/10 Exceptional
6 Apr 2025
Great location, Very clean and reception staff were very friendly and helpful. Parking was very easy !
euan
euan, 1-night trip
10/10 Exceptional
7 Apr 2025
Very pleasant stay overall. Room was nice and the staff were lovely. Highly recommend!
Jack
Jack, 1-night trip
8/10 Very good
16 Mar 2025
A lovely hotel
Andrew
Andrew, 1-night trip
10/10 Exceptional
19 Apr 2025
Very nice hotel. Stayed there twice now. The breakfast had wide variety and well prepared layout. Excellent service and comfortable.
Rhona
Rhona, 1-night trip
10/10 Exceptional
21 May 2025
Pleasant stay in charming hotel
Very pleasant stay. Friendly staff and comfortable room. We stayed in room 314 whuch is above the main entrance. Was a bit noisy in the evening between 10-12 due to students but have had worst. Breakfast very nice and good selection. Would defo stay again
Janice
Janice, 2-night trip
10/10 Exceptional
19 Apr 2025
Staff were fab, brekkie was 10/10.
Luke
Luke, 1-night trip
10/10 Exceptional
10 Apr 2025
Great location, spacious room. Reasonably priced on site parking.
Joanna
Joanna, 2-night trip
10/10 Exceptional
7 Apr 2025
Lovely clean room with great shower.
Emile
Emile, 1-night trip
10/10 Exceptional
28 Apr 2025
Great Hotel
Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient.
The was nice and the bed was very comfortable. It was our second stay and we will be back.
Iain
Iain, 2-night trip
10/10 Exceptional
24 Jan 2025
Great place to stay. Good location.
Suporn
Suporn, 1-night trip
10/10 Exceptional
3 Mar 2025
I would stay again
Joel
Joel, 1-night trip
10/10 Exceptional
29 June 2025
Another great stay.
We’ve stayed at the Maids Head several times. It’s a great hotel, clean and comfortable.
Breakfast is always great - lots of gluten free options. Gluten free toast is always provided. Choice of GF cereals, cooked breakfast was all clearly marked and our server was aware of which items were gf.
Room was lovely and clean.
There was a wedding there on our last stay, and the bar ran out of wine and the barman was not having a great time - he was clearly under pressure and not in the best mood.
It didn’t spoil our stay.