DoubleTree by Hilton London - Docklands Riverside, London: Reviews & Hotel Deals

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Riverfront hotel with 2 bars/lounges, near O2 Arena

Dates

December 2024

January 2025

Junior Suite, 1 King Bed, Balcony, River View

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Gym

Parking available

Laundry facilities

Main amenities

Daily housekeeping
Restaurants and 2 bars/lounges
Breakfast available
Free ferry terminal shuttle
Fitness centre
Self parking
24-hour room service
Coffee shop/cafe
14 meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area

For families

Children stay free
Free cots/infant beds
Fridge
Private bathroom
Premium TV channels
Garden

includes taxes & fees

5 Jan - 6 Jan 2025

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 11 of 11 rooms

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Bathrobes

Shower/bath combination

Hairdryer

36 sq m
Sleeps 5
1 Queen Bed and 2 Single Beds

Family Room, 2 Double Beds (Deluxe)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Bathrobes

Shower/bath combination

33 sq m
Sleeps 5
2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Bathrobes

Shower/bath combination

Hairdryer

26 sq m
Sleeps 2
1 King Bed

Room, 1 Queen Bed

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Bathrobes

Shower/bath combination

Hairdryer

26 sq m
Sleeps 2
1 Queen Bed

Suite

Highlights

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Hairdryer

Shower/bath combination

26 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, River View

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Hairdryer

Shower/bath combination

33 sq m
River view
Sleeps 3
1 King Bed

Deluxe Room, 1 Queen Bed

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Bathrobes

Shower/bath combination

26 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Bathrobes

Shower/bath combination

27 sq m
Sleeps 2
1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

2 bedrooms

Bathrobes

Shower/bath combination

26 sq m
Sleeps 4
2 King Beds

Room, 1 Double Bed

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Bathrobes

Shower/bath combination

Hairdryer

26 sq m
Sleeps 1
1 Double Bed

Twin Hilton Guest Room

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Smart TV

Bathrobes

Shower/bath combination

Hairdryer

26 sq m
Sleeps 2
2 Single Beds

Similar properties

Pet-friendly

Parking available

Free WiFi

Restaurant

includes taxes & fees

17 Jan - 18 Jan 2025

About the area

265 Rotherhithe Street, London, England, SE16 5HW

What's nearby

Tower of London - 8 min drive
St. Paul's Cathedral - 11 min drive
O2 Arena - 15 min drive
ExCeL Exhibition Centre - 16 min drive
London Stadium - 16 min drive

Getting around

London (LCY-London City) - 32 min drive
London (LTN-Luton) - 59 min drive
London (STN-Stansted) - 63 min drive
Heathrow Airport (LHR) - 67 min drive
Gatwick Airport (LGW) - 80 min drive
London South Bermondsey Station - 6 min drive
Deptford Station - 8 min drive
Surrey Quays Station - 23 min walk
Rotherhithe Overground Station - 20 min walk
Westferry Station - 23 min walk
Canada Water Station - 23 min walk
Free ferry terminal shuttle

Restaurants

‪The Ledger Building - ‬11 min drive
‪Cafe Brera - ‬17 min walk
‪The Grapes - ‬10 min drive
‪Bread Street Kitchen by the River - ‬9 min drive
‪Gaucho - Canary Wharf - ‬17 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside puts you within a 10-minute drive of Tower Bridge and Tower of London. Guests can visit the fitness centre for a workout or grab a bite to eat at Columbia, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and breakfast.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

At a glance

Hotel size

- 378 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 3 PM; check-in end time: midnight
- Express check-in/out available
- Check-out time is noon
- Contactless check-out

Special check-in instructions

- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required

Children

- Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas

Parking

- On-site self-parking (GBP 20 per night)
- Wheelchair-accessible parking on site

Transfers

- Free ferry terminal shuttle

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 bars/lounges
Restaurant
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Water dispenser

Travelling with children

Children stay for free (see details)
Local/corner shop
Children's menu

What to do

Bike rentals nearby
Boat tours nearby

Working away

14 meeting rooms
Computer station
Conference space (9322 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

3 buildings/towers
Built in 1991
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall

Accessibility

Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Closed-captioned TV

Room amenities

Be entertained

47-inch Smart TV
Premium TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Phone

Food and drink

Fridge

Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
Recycling
Water-efficient showers only

Special features

Dining

Columbia – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Columbia Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 21.95 per person

Parking

Self-parking costs GBP 20 per night

Policies

This property does not have lifts.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton London Docklands

Hilton London Docklands Riverside

Hilton Riverside Hotel London Docklands

Hilton Riverside London Docklands

London Docklands Hilton

London Docklands Riverside

London Docklands Riverside Hilton

DoubleTree Hilton London Docklands Riverside Hotel

DoubleTree Hilton Docklands Riverside Hotel

DoubleTree Hilton London Docklands Riverside

DoubleTree Hilton Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside Hotel

DoubleTree by Hilton London - Docklands Riverside London

DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

Does DoubleTree by Hilton London - Docklands Riverside offer free cancellation for a full refund?

Yes, DoubleTree by Hilton London - Docklands Riverside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at DoubleTree by Hilton London - Docklands Riverside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton London - Docklands Riverside?

Yes. Self-parking costs GBP 20 per night.

What are the check-in and check-out times at DoubleTree by Hilton London - Docklands Riverside?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at DoubleTree by Hilton London - Docklands Riverside and nearby?

Have fun with nearby activities such as cycling and boat tours. Enjoy amenities such as 2 bars, a fitness centre and a garden.

Are there restaurants at or near DoubleTree by Hilton London - Docklands Riverside?

Yes, Columbia offers al fresco dining and international cuisine.

What's the area around DoubleTree by Hilton London - Docklands Riverside like?

DoubleTree by Hilton London - Docklands Riverside is located by the river in Southwark. Popular attractions include Tower Bridge, which is 7 minutes away by car. Travellers give top marks for the hotel's prime location.

DoubleTree by Hilton London - Docklands Riverside Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

14 Dec 2024

Not a great experience

While the breakfast and the check-in process were good, the poor cleanliness, lack of attention to detail, and underwhelming customer service left me disappointed. For a hotel with this reputation, I expected higher standards. The cleanliness of the room left much to be desired. One of the two glasses provided was dirty, as were the spoons for tea and coffee, though the cups were clean. In the bathroom, there was a mat in the shower, but when I lifted it, I found a couple of hairs underneath—a detail that was very off-putting.