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1 room, 2 adults

Mercure Bristol Grand Hotel

4-star4 stars
Broad Street, Bristol, England, BS1 2EL, United Kingdom

4-star hotel with spa, near St. Peters Church
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 913 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • We didn't like it at all. We wouldn't stay there again.Jul. 13, 2019
  • The staff were great, and the hotel was good. Bristol was a bit shabby so the Hotel was a…Sep. 5, 2018

Mercure Bristol Grand Hotel

from A$111
  • Standard Double Room (Newly Refurbished)
  • Standard Twin Room (Newly Refurbished)
  • Privilege, Room
  • Double Room (Compact Newly Refurbished)
  • Family Room

What’s around Mercure Bristol Grand Hotel

Landmarks

  • In Bristol City Centre
  • St. Peters Church - 3 min walk
  • Broadmead Shopping Centre - 5 min walk
  • The Galleries Shopping Centre - 6 min walk
  • Bristol Hippodrome Theatre - 6 min walk
  • Bristol Theatre Royal - 6 min walk
  • Bristol Cathedral - 9 min walk
  • Queen Square - 9 min walk

Getting around

  • Bristol (BRS-Bristol Intl.) - 15 min drive
  • Bristol Temple Meads Station - 16 min walk
  • Bristol Clifton Down Station - 21 min walk
  • Bristol Montpelier Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Health club
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Lift
Accessibility
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturel Fitness. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Mercure Bristol Grand Hotel’s small print

Also known as

  • Mercure Bristol Grand Hotel Opening November 2015
  • Mercure Grand Hotel Newly Refurbished
  • Mercure Bristol Grand Newly Refurbished
  • Mercure Grand Newly Refurbished
  • Mercure Newly Refurbished
  • Mercure Bristol Grand Hotel Hotel Bristol
  • Mercure Grand Hotel Opening November 2015
  • Mercure Bristol Grand Opening November 2015
  • Mercure Grand Opening November 2015
  • Mercure Bristol Grand Hotel Newly Refurbished
  • Mercure Bristol Grand
  • The Grand, Bristol Hotel Bristol
  • Thistle Hotel Bristol
  • Mercure Bristol Grand Hotel (Opening November 2015)

Optional extras

Self parking costs GBP 15.00 per night

Full breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 541 reviews

Very good 8.0
Very convenient, spacious and comfortable. We had an internal view, so not so good and could have had a few extra facilities in the room, but it was a good size and the convenient location was worth it.
Gloria, auRomance trip
Good 6.0
Pretty furnishings, but sadly disappointing.
We started with high hopes, a new refurb, good hotel chain, but were quite disappointed. The rooms were very modern, with new furnishings, however, the hotel walls were paper thin. We could directly hear the conversations in the rooms next door to us, and across the hall. In fact, we even heard a family between a few rooms realise they could hear each other's spoken conversations. These thin walls mean that when hotel had a party on downstairs on our first night, even two floors away, it felt like it was occurring next door. The loud music continued on past midnight, our bathroom floor vibrating. We understand that the hotel will have bookings for events, and we were warned at check in, however, if it consistently disturbs all other guests in the hotel, it seems a little... obtrusive. There was nothing we could do. We truly felt for the staff the next morning with the long line up of other guests complaining about the noise. We had a few issues with our bathroom - the shower drain was blocked and to use the shower, you could only stay in for two minute intervals before letting the water slowly drain. We reported it for two days in a row, however it was not fixed for the duration of our stay. One night we were given access to a room across the hall to use their bathroom, but unfortunately this wasn't available the following night. The staff were lovely, and dealt well with the issues arising, but for the price paid, we won't be staying again.
auOther trip
Poor 2.0
Awful experience at the hotel both nights kept wide awake with banging and screaming at 2 in the morning and later, also the bed is like sleeping on the floor👍
Harri, gb2 night trip
Good 6.0
Disappointed, having been told the swimming pool was unavailable on the Sunday.
Bernard, gb2 night trip
Good 6.0
Out of service pool
The pool and Jacuzzi were under maintenance. I was given no forewarning. I only knew it was out of service form a sign in the lift, This wasn't mentioned when I checked in.
Uilani, gb1 night business trip

Mercure Bristol Grand Hotel

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