Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Bristol, England, United Kingdom
1 room, 2 adults

Mercure Bristol Grand Hotel

4-star4 stars
Broad Street, Bristol, England, BS1 2EL, United Kingdom

4-star hotel with restaurant, near Bristol Hippodrome Theatre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Clean and functional, nice newish bathroom, helpful staff, good food, quite central and…Oct. 9, 2019
  • We didn't like it at all. We wouldn't stay there again.Jul. 13, 2019

Mercure Bristol Grand Hotel

from A$111
  • Standard Double Room, 1 Double Bed (Newly Refurbished)
  • Standard Twin Room, 2 Single Beds (Newly Refurbished)
  • Privilege, Double Room, 1 Double Bed
  • Double Room, 1 Double Bed (Compact Newly Refurbished)
  • Family Room, 1 Double Bed

What’s around Mercure Bristol Grand Hotel

Landmarks

  • In Bristol City Centre
  • Bristol Hippodrome Theatre - 6 min walk
  • University of Bristol - 11 min walk
  • Clifton Suspension Bridge - 35 min walk
  • St Nicholas Market - 2 min walk
  • O2 Academy - 8 min walk
  • Cabot Circus Shopping Centre - 10 min walk
  • We The Curious - 12 min walk

Getting around

  • Bristol Intl. Airport (BRS) - 26 min drive
  • Bristol Temple Meads Station - 15 min walk
  • Bristol Clifton Down Station - 21 min walk
  • Bristol Montpelier Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Mercure Bristol Grand Hotel’s small print

Also known as

  • Mercure Bristol Grand Hotel Opening November 2015
  • Mercure Grand Hotel Newly Refurbished
  • Mercure Bristol Grand Newly Refurbished
  • Mercure Grand Newly Refurbished
  • Mercure Newly Refurbished
  • Mercure Bristol Grand Hotel Hotel Bristol
  • Mercure Grand Hotel Opening November 2015
  • Mercure Bristol Grand Opening November 2015
  • Mercure Grand Opening November 2015
  • Mercure Bristol Grand Hotel Newly Refurbished
  • Mercure Bristol Grand
  • The Grand, Bristol Hotel Bristol
  • Thistle Hotel Bristol
  • Mercure Bristol Grand Hotel (Opening November 2015)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Optional extras

Self parking costs GBP 15.00 per night

Continental breakfast is offered for an extra charge of GBP 7.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Bristol Grand Hotel

  • Does Mercure Bristol Grand Hotel offer free cancellation for a full refund?
    Yes, Mercure Bristol Grand Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Bristol Grand Hotel?
    Yes. Self parking costs GBP 15.00 per night.
  • Are pets allowed at Mercure Bristol Grand Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Mercure Bristol Grand Hotel?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Mercure Bristol Grand Hotel?
    Yes, there's an onsite restaurant that serves British cuisine. Nearby restaurants include Full Court Press (1-min walk), Cafe Revival (1-min walk), and San Carlo (2-min walk).

Recent reviews

Good 7.4 From 691 reviews

Very good 8.0
Have a workout.
The staff were great, and the hotel was good. Bristol was a bit shabby so the Hotel was a welcome respite from the city streets. The Fitness Centre was great and the parking reasonable.
David, au3 night family trip
Very good 8.0
Very convenient, spacious and comfortable. We had an internal view, so not so good and could have had a few extra facilities in the room, but it was a good size and the convenient location was worth it.
Gloria, au2 night romance trip
Good 6.0
Pretty furnishings, but sadly disappointing.
We started with high hopes, a new refurb, good hotel chain, but were quite disappointed. The rooms were very modern, with new furnishings, however, the hotel walls were paper thin. We could directly hear the conversations in the rooms next door to us, and across the hall. In fact, we even heard a family between a few rooms realise they could hear each other's spoken conversations. These thin walls mean that when hotel had a party on downstairs on our first night, even two floors away, it felt like it was occurring next door. The loud music continued on past midnight, our bathroom floor vibrating. We understand that the hotel will have bookings for events, and we were warned at check in, however, if it consistently disturbs all other guests in the hotel, it seems a little... obtrusive. There was nothing we could do. We truly felt for the staff the next morning with the long line up of other guests complaining about the noise. We had a few issues with our bathroom - the shower drain was blocked and to use the shower, you could only stay in for two minute intervals before letting the water slowly drain. We reported it for two days in a row, however it was not fixed for the duration of our stay. One night we were given access to a room across the hall to use their bathroom, but unfortunately this wasn't available the following night. The staff were lovely, and dealt well with the issues arising, but for the price paid, we won't be staying again.
au3 night family trip
Very good 8.0
Lovely stay
Easy check in. Clean hotel. Needed both lifts working though due to social distancing Great location
Lucy, gb2 night trip
Fair 4.0
The room was so hot it was very difficult to get any sleep. The air con did'nt work. Came away to have a relaxing stay at a hotel but we were both to hot and uncomfortable to sleep.
gb1 night trip
Very good 8.0
Ship Shape and Bristol Fashion....
The location is ideal. The hotel was quirky and the room if not spacious, clean and tidy with fun decor. I would stay here again without hesitation.
us1 night business trip
Exceptional 10.0
Helpful staff in difficult times.
Kerry-Anne, gb1 night family trip
Good 6.0
Marks review
The hotel is in a great location and the staff were friendly. Our room was very small, we asked for an upgrade as the hotel was almost empty because of COVID but were told we would have to pay an additional £20 which wasn't very good customer service under the circumstances. The food was very good
Mark, us1 night trip
Poor 2.0
Very dirty
Bathroom in the hall was disgusting. Hotel facilities are definitely not a 4 star, building needs to be refurbished
Filippo, us1 night trip
Exceptional 10.0
Grand mercure
9 stag do perfect location and nice hotel great staff
Alexander, gb1 night trip with friends

Mercure Bristol Grand Hotel

Is the description of this property not correct? Tell us