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Grand Sapphire Hotel & Banqueting

3.0 star property
Stay connected with the world in comfort while enjoying your delicious breakfast. Feel at ease knowing that help is always just around the corner.

Photo gallery for Grand Sapphire Hotel & Banqueting

Twin Room, Ensuite
Exterior
Deluxe Double Room, Ensuite (Executive)
Single Room
Garden
In Waddon, Grand Sapphire Hotel & Banqueting offers a warm welcome with cooked-to-order breakfast and free WiFi. Connect to the world outside while staying here or simply unwind in this smoke-free hotel. The multilingual staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi
Main amenities
  • 24-hour front desk
  • Multilingual staff
  • Wedding services
The current price is AU$128
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Rainfall showerhead
Private bathroom
Coffee/tea maker
Wardrobe
Desk
  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Coffee/tea maker
Digital channels
Wardrobe
  • 4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Separate bedroom
Rainfall showerhead
Private bathroom
Coffee/tea maker
Wardrobe
  • 5 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Day bed
Sofa bed - twin
Private bathroom
Rainfall showerhead
Shower/bath combination
Coffee/tea maker
  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Rainfall showerhead
Private bathroom
Wardrobe
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Highlights

Air conditioning
Heating
Free cots/infant beds
Day bed
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
45 Imperial Way, Croydon, England, CR0 4RR

What's nearby

  • Chessington World of Adventures - 25 min drive
  • Westminster Abbey - 28 min drive
  • Big Ben - 28 min drive
  • Natural History Museum - 29 min drive
  • O2 Arena - 34 min drive

Getting around

  • Gatwick Airport (LGW) - 38 min drive
  • Farnborough (FAB) - 63 min drive
  • Heathrow Airport (LHR) - 70 min drive
  • London (LCY-London City) - 92 min drive
  • South Croydon Station - 4 min drive
  • Croydon Purley Station - 5 min drive
  • Croydon Waddon Station - 23 min walk

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Pizza Hut - ‬9 min walk
  • ‪Tai Tung Chinese Restaurant - ‬14 min walk
  • ‪Costa Coffee - ‬10 min walk
  • ‪Akash Tandoori - ‬4 min drive

About this property

Grand Sapphire Hotel & Banqueting

When you stay at Grand Sapphire Hotel & Banqueting, you'll be within a 15-minute drive of Surrey Hills.

Languages

English, French, Hindi, Lithuanian, Polish, Russian

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Wedding services
  • Multilingual staff

Accessibility

  • Lift

Fees & policies

Policies

This property accepts credit cards.

Also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Frequently asked questions

Are pets allowed at Grand Sapphire Hotel & Banqueting?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Sapphire Hotel & Banqueting?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Sapphire Hotel & Banqueting?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Grand Sapphire Hotel & Banqueting and nearby?

Recommended spots to visit include Westminster Bridge (10.9 mi) and Chessington World of Adventures (11 mi), along with Westminster Abbey (11.1 mi) and Big Ben (11.1 mi).

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Carmine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A gem in London
It was without doubt the best hotel i have stayed in. Much better than premiere inn. A real gem in London
Anthony, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nsona, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sajid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice hotel with great decor
Dean, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable
Zobida, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Felix, 1-night trip
Verified Hotels.com guest review

6/10 Good

All show and not so much go.
No bar. Refused food as there was a function on and was told the kitchen will be too busy. As a paying guest i thought this was poor. Breakfast was strange. A 1.5 litre kettle to boil for your tea or coffee for everyone. Bottled water to fill the kettle. This would be a problem if everyone came down together. Hot dog sausages ??? Hash browns were nice. They say it is a complimentary breakfast. I think they should charge a little extra and improve the breakfast. Some bacon would be good and maybe some pastries. The saying is.."You only get what you pay for" This is true and TBF it was very cheap.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay Staff were friendly and very professional Would recommend
Jane, 1-night trip
Verified Hotels.com guest review

6/10 Good

l
1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service was good, staff very helpful, complimentary breakfast was excellent Bathroom light sensor wrongly placed as it kept turning off while people in shower which was a bit of nuisance otherwise we enjoyed our stay
Neal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

dheepan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ivy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing with variable customer service
When I arrived around 22:43, I was exhausted from a long journey from Cambridgeshire to Croydon. I hoped that I would get a friendly reception and get to my room swiftly, because I had to arrive by 8am for surgery early next morning, Wednesday 20 November 2024. That was the only reason why I had to book a hotel. Usually, I go the same day, but after 1 or 2pm. Therefore, I was shocked when David at reception asked me to email my ID! I showed him my Network railcard. But he said I had to email it, and gave me a Grand Sapphire Hotel and Banqueting business card with its email address. I have never had to do that before, in more than 30 national and international trips and hotels. I made that clear in my email. Bad start. The service was better, though variable, after that. When I returned from painful foot surgery with 2 crutches and exposed bandages, I still had to ask for help. It was not automatic. Then I got help up to my room from a young woman. My room had not been cleaned. Bed not done, bin not emptied. They had only put a new bottle of water on the table, and replaced the miniature bottle of shower gel. I was appalled and reported that to a man at reception. He apologised and said he would inform management. The gentleman at the breakfast buffet the next morning, Thursday 21 November, was helpful, and brought it to my table. Overall, I definitely won’t return to, nor recommend Sapphire & Banqueting. I prefer the good and excellent service in other hotels.
Kikelomo O, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place but for some the location may be bad
Well worth the price the room was a decent size clean & warm I actually had to open a window for a while as it was getting a bit too warm. If like us you are going to Ashcroft Theatre/ Fairfield Hall then it's a bit far out & if coming by train then it's £15 to/from East Croydon Station & the same to the hall so it works out a bit expensive for Taxi's. Located almost opposite the old London airport which had I had the time I would have wandered over to as it may have been interesting.
Shaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Handy hotel, very clean, helpful staff!
Catherine, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Zobida, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

DONALD, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice and clean room! Very friendly service The only disadvantage was the lack of minibar in the room and bar in the hotel
Vasiliki, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was very nice. The customer service was impeccable! Highly recommended
Christine, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night business trip
Verified Hotels.com guest review