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Ana y Jose Hotel & Spa Tulum

4.5 star property
Upmarket beachfront hotel with spa, near Tulum Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ana y Jose Hotel & Spa Tulum

Family Room, 4 Bedrooms (Casa de agua) | Terrace/patio
Exterior
40-inch Smart TV with satellite channels, TV, iPod dock
View from room
Private beach, white sand, sun-loungers, beach umbrellas
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Free breakfast
  • Non-smoking
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free children's club
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach club on site
  • Beach towels
Feel at home
  • Free cots/infant beds
  • Children's club (free)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$636
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, 4 Bedrooms (Casa de agua)

Premium bedding, down duvets, minibar, in-room safe

Family Room, 4 Bedrooms (Casa de agua)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • Sleeps 10
  • 3 King Beds

View all photos for Villa (Coba)

40-inch Smart TV with satellite channels, TV, iPod dock

Villa (Coba)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room, Garden View

Terrace/patio

Superior Room, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Ocean View (Feelings)

Premium bedding, down duvets, minibar, in-room safe

Room, Ocean View (Feelings)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Jungle View)

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms (Jungle View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, Garden View (Charming)

Premium bedding, down duvets, minibar, in-room safe

Room, Garden View (Charming)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Ocean View (Charming)

40-inch Smart TV with satellite channels, TV, iPod dock

Room, Ocean View (Charming)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Pool
Free breakfast
Spa
Pet-friendly
8.4 out of 10, Very good, (179)
The price is AU$618
includes taxes & fees
3 Dec - 4 Dec
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
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About the area

Map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 7 min walk - 0.6 km
  • Tulum National Park - 4 min drive - 3.6 km
  • Tulum Mayan Ruins - 14 min drive - 9.6 km
  • Playa Paraiso - 16 min drive - 5.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 103 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Checkpoint Ciao - ‬6 min walk
  • ‪Chambao - ‬2 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬5 min walk
  • ‪Taboo Beach Club - ‬2 min walk
  • ‪Ziggys Beach Club - ‬2 min walk

About this property

Ana y Jose Hotel & Spa Tulum

Placing you just steps from Tulum Beach, Ana y Jose Hotel & Spa Tulum offers a private beach where you can enjoy beach umbrellas, beach massages and beachside drinks. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. ANA Y JOSE, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club and a bar/lounge.

All-inclusive

All-inclusive room rates at Ana y Jose Hotel & Spa Tulum are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free secured, uncovered on-site valet parking
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books
  • Baby bath

What to do

  • On a private beach
  • Beach club (surcharge)
  • Winery release events
  • Free use of nearby fitness centre
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Meeting room
  • Co-working spaces
  • Conference space (1507 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 1984
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Massage/treatment rooms
  • Wine-tasting room
  • Double-glazed windows
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

OM SPA has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

ANA Y JOSE – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
EMBLEMA – This bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: MXN 52 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 380 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach towels
    • Concierge service
    • Fitness centre access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 4940 per vehicle (return. Maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 700 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum

Frequently asked questions

Is there a pool at Ana y Jose Hotel & Spa Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Ana y Jose Hotel & Spa Tulum?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of MXN 700 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ana y Jose Hotel & Spa Tulum?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Ana y Jose Hotel & Spa Tulum?
Yes, an airport shuttle is available. The charge is MXN 4940 per vehicle return.
What are the check-in and check-out times at Ana y Jose Hotel & Spa Tulum?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Ana y Jose Hotel & Spa Tulum and nearby?
Have fun with nearby activities such as hiking and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ana y Jose Hotel & Spa Tulum also has a private beach and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Ana y Jose Hotel & Spa Tulum?
Yes, there are 2 on-site restaurants, featuring beachfront dining, international cuisine and garden views.
Does Ana y Jose Hotel & Spa Tulum have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ana y Jose Hotel & Spa Tulum like?
Ana y Jose Hotel & Spa Tulum is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Ven a la Luz Sculpture.

Ana y Jose Hotel & Spa Tulum Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The service was great Rafael & Paulina are top class.
Elios, 5-night romance trip
Verified Expedia guest review

8/10 Very good

The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
Kathy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place, perfect hospitality
Absolutely beautiful place. Everyone was so welcoming there and the food was amazing. We loved Omar! Such a great sense of humor and made every meal/drink even more enjoyable!!
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Dionne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
Dania Sara, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Michael, 3-night trip
Verified Orbitz guest review

8/10 Very good

Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
Eldreth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Expedia guest review

2/10 Poor

Local thief’s broke in to our room broke into the safe and stole all are money and jewelry We reported to the local police and hotel management have videos of the break in. The hotel have donde nothing for compensate our losses worst resort ever be aware.
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel
Beautiful hotel next to the beach.
Claudia, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Priscilla, 3-night trip
Verified Expedia guest review

10/10 Exceptional

amazing stay and service
Domenic, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

Like everything in Tulum…. Massively overpriced and you are only viewed as a money extraction opportunity. This is a 2.5 star hotel with a few cute touches. If the room was a third of the price I’d give it a 5 star rating, but at what we paid, and how they continued to treat us as an ATM… I’m disgusted. EVERYTHING is extra. You want in-room coffee at $800 nightly?-No! You pay! You want the room upgrade you were promised? No! You pay! You want anything other than bread and fruit for breakfast? No! You pay! You want WATER? No! You pay! Many of the staff were awesome! Truly we we’re treated well. The food is authentic and great, Rafael at the beach and front desk staff tried hard. The problem with the hotel is the owner/management. You ARE NOT there to be given value or have a remarkable experience. You are there for their pockets only. The hotel is older and I can even see it as charming. The rooms were fine and there are a lot of cute things about the people. Tulum at large sucks.
David, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Verified Expedia guest review

10/10 Exceptional

Amazing
Calvin, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great place, but unfortunately it has increased in price significantly.
Agustin, 3-night trip with friends
Verified Expedia guest review

6/10 Good

The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
Tabassom, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

clean property with very friendly staffs. good location. the only issue was , included breakfast is not what we expected. it's basic.
Ehsan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Best go to in tulum
Ana y Jose is the consistent standby in Tulum…Ive stayed many many times… the location, rooms and staff are great-
Tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
Aric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, beautiful rooms, very clean, ultra friendly staff. We will be going back for sure!
Silvia De, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff at Ana y Jose made this trip really special for us. Would absolutely go back. Our room was great, the continental breakfast was perfect every day and the conditions of the hotel itself was really well kept. Loved our experience here and would love to return.
Avery, 7-night romance trip
Verified Expedia guest review

8/10 Very good

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel! Excellent location!
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing service. All the staff was the best and made sure that we could find and enjoy everything that we needed. They were on top of everything.
5-night romance trip
Verified Expedia guest review