On arrival, we parked in the car park and I went to check us in, I had booked a twin room only as we had the dog however on arrival I asked if we could change to a double and they said that was fine, on leaving reception I added the dog cost and parking to the room as expected, as i was walking off I was told breakfast was included... We went out for the evening so didn't spend much time in the room, when returning to the room around 11 PM we found that it absolutely stunk of vommit/damp, went straight to reception and they kindly moved us to a different room with what can only be described as a dead body stain on the carpet, it was late so we went to sleep.
We attended breakfast, told the attendant our room number, she explained about the buffet and where to sit and we sat and ate breakfast, I then left for work and my fiancee checked out a while later. Upon checkout she was charged £24 for our breakfasts. (I wouldn't have had breakfast if I was not told it was included)
The hotel staff then proceded to tell my fiancee she was lying and that all members of staff had told us that breakfast was an extra cost, non of them had mentioned this.