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My Moon Hotel

3.5 star property
Hotel with restaurant, near Dong Xuan Market

Photo gallery for My Moon Hotel

Property amenity
Family Suite
Reception
Ecotours
Interior detail
In the heart of Hanoi, My Moon Hotel offers a blend of comfort and local charm. Savor breakfast at the on-site restaurant, explore nearby Thang Long Water Puppet Theatre and Hoan Kiem Lake, or plan your day with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services

For families (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is AU$51
includes taxes & fees
14 July - 15 July

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Cleanliness standards

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Fan
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Portable fan
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Portable fan
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Reception

Bonne Nuit Hotel

  • Free breakfast
  • Spa
  • Airport transfer
  • Free WiFi
8.0 out of 10, Very good, 63 reviews
Bonne Nuit Hotel
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About the area

Map
59 Cua Dong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 12 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 15 min walk - 1.3 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Hanoi Gia Lam Station - 16 min drive
  • Hanoi Railway Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Phở Gia Truyền - Bát Đàn - ‬2 min walk
  • ‪Bia hơi Ngọc Linh - ‬2 min walk
  • ‪Bánh Cuốn Nóng Hàng Vải - ‬2 min walk
  • ‪Bún Chả Nem - Cửa Đông - ‬1 min walk
  • ‪Gallery Bespoke Cocktail Bar - ‬2 min walk

About this property

My Moon Hotel

When you stay at My Moon Hotel, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. For a bite to eat, guests can visit My Moon, which serves local and international cuisine and is open for breakfast. Other highlights include a bar/lounge and a snack bar/deli.

Languages

English, French, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 35 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 12
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 12

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Motorcycle parking on site only

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Outlet covers

What to do

  • Scooter/moped hire
  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Television in common areas
  • Bike parking

Accessibility

  • Lift
  • Visual fire alarm
  • Doorbell and phone notifications
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

My Moon – This restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately VND 90000 for adults and VND 90000 for children
  • Airport shuttle service is offered for an extra charge of VND 420000.00 per vehicle (one way)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

My Moon Hotel Hanoi
My Moon Hanoi
My Moon Hotel Hotel
My Moon Hotel Hanoi
My Moon Hotel Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does My Moon Hotel offer free cancellation for a full refund?

Yes, My Moon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at My Moon Hotel?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by My Moon Hotel?

Yes, an airport shuttle is available. The charge is VND 420000.00 per vehicle one way.

What are the check-in and check-out times at My Moon Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at My Moon Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours.

Are there restaurants at or near My Moon Hotel?

Yes, My Moon offers local and international cuisine.

What's the area around My Moon Hotel like?

My Moon Hotel is in Hoan Kiem, a short 12-minute walk from Hoan Kiem Lake and 8 minutes' walk from Hanoi Old Town Night Market.

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My Moon Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Value
Location

Reviews

8/10

It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
1-night trip

10/10

Staff is always willing to help, yhey also support with travelling services

10/10

The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
2-night trip

10/10

The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased

10/10

Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
4-night trip

10/10

All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok. You get what you paid for.
1-night trip

6/10

Most staff seems to not be able to understand basic English like bus/taxi,airport etc. Communicating with them is a big hassle.
2-night trip

10/10

Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
2-night trip

10/10

excelente localização e atendimento maravilhoso da Jenna
2-night trip

10/10

3-night trip

10/10

4-night trip

8/10

3-night trip

8/10

3-night trip

8/10

El personal es muy atento. Las habitaciones comodas, aunque el baño es muy chico. El desyuno es bueno
3-night trip

6/10

1-night trip

6/10

1-night trip

6/10

洗面所の排水が悪かった。 シャワーからお湯が出にくかった。
6-night trip

8/10

Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.
3-night trip

10/10

I stayed with my children and mum for 9 nights at My Moon hotel. With the price you pay you get a lot of value for the money. The hotel is situated within walking distance to the walking streets, the night market and all the other tourist attractions in the Old quarters The staff was very friendly and helpful with every request. One of the rooms we booked said it had a sofa that you could convert to an extra bed. This is not true, the sofa is just a sofa. However we asked for an extra bed and we got one so no big deal The breakfast was good with a variety of good dishes, European as well as Asian
9-night trip

4/10

The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking. We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance. The fold-out bed was uncomfortable with a thin mattress.
1-night trip

10/10

5-night trip

10/10

Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
5-night trip

6/10

hotel is clean and close to old quarter and night market
1-night trip

8/10

Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow. They only gave us an extra pillow the next morning after we complained to the manager...(@___@) The other matter is that the hot water shower was not working well.... Anyway , it was better when we checked in again after returning from Sapa I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat... Thus I give a "smiling face for overall stay"
3-night trip

2/10

A terminator of my long-term support to Hotels.com! After highly supporting Hotels.com since 2013, this experience was a termination of my long-term support to Hotels.com. As a gold member, I never experienced any major issues until 16/11/2018 when I checked in My Moon hotel. As usual, I made sure it would be a window in the room and also made this request when booking on Hotels.com. I understand that hotels might not meet my requests and it was ok as long as they gave me a notice IN ADVANCE, but ignoring the request and gave me a room that didn't meet my request or the description on Hotels.com AFTER I already checked in and Hotels.com already charged me was totally unacceptable! The hotel manager then allocated me in a down-graded hotel when I had no choice the next day. I called Hotels.com once I had a chance and hoped that this issue would help them to improve their services, shockingly they replied "hotels do not have to reply requests and they don't have to meet the requests". If hotels don't need to reply requests that they cannot meet in advance, what's the point that Hotels.com made “special requests” available on booking form??? After on call for 1hr, the staff at Hotels.com raised her voice and started arguing with me because I agreed to change the room, Hotels.com couldn’t do any compensations… This completely enraged me rather than the issues. The replies from Hotels.com were absolutely unprofessional and totally unacceptable!!!
3-night trip