Hanoi Royal Palace Hotel 2
4-star hotel with restaurant, connected to the convention center, near Hoan Kiem Lake
- Free WiFi
We had a great time here. Perfect location right in the heart of the old town. Tommy…
Staff were friendly and helpful. Room was clean and comfortable and staff went the extra…
Hanoi Royal Palace Hotel 2
from A$32- Deluxe Double or Twin Room with Window
- Deluxe Double Room, City View
- Family Suite, 1 Double and 2 Single Beds, City View
- Royal Suite, City View (2 Double and 1 Single Bed)
- Premier Royal Suite City View
- Royal Panorama Suite City View
- Premium Suite Large Balcony City View
- Family Room with Large Window
- Day Use - 3 Hours Only
FAQs for Hanoi Royal Palace Hotel 2
Does Hanoi Royal Palace Hotel 2 offer free cancellation for a full refund? Yes, Hanoi Royal Palace Hotel 2 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hanoi Royal Palace Hotel 2? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hanoi Royal Palace Hotel 2? Sorry, there's no onsite parking at Hanoi Royal Palace Hotel 2. Are pets allowed at Hanoi Royal Palace Hotel 2? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Hanoi Royal Palace Hotel 2? You can check in starting at 2 PM. Check-out time is noon. Contactless check-out is available. Are there restaurants at or near Hanoi Royal Palace Hotel 2? Yes, Royal offers Vietnamese cuisine. Nearby restaurants include Loading T (3-min walk), Bún Bò Nam Bộ (3-min walk), and Lotus Blanc (3-min walk). Is airport shuttle service offered by Hanoi Royal Palace Hotel 2? Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way. What is there to do at Hanoi Royal Palace Hotel 2 and nearby? Hanoi Royal Palace Hotel 2 has spa services.
Recent reviews
Fabulous 8.6 From 1,208 reviews
Exceptional
2 nights stay
We stayed for two nights. The staff was very helpful, we talked to Tomi, easy going and friendly. Nothing was a problem. Room was clean, same for bathroom.
Zdenka, au2 night family trip
Good
Staff are great at this hotel especially Clark .very helpful with eating out restaurant, tours sightseeing and organising our train ticket and a taxi for the early morning to the railway station 10/10 Clark. Thumbs down for the fimale manager that works there During the day. She was not helpful when we asked about the train, just gave us the paper and told us to go away , would not stay there again for that reason.
au3 night romance trip
Exceptional
Excellent services and staffs. Highly recommended to everyone who come to Hanoi. Tommy hotel manager was great to help us with information of the city!
ChangHo, au3 night trip with friends
Very good
Hotel is near all the local attractions/Restaurant and many more. Overall great place and staff are friendly and helpful.
au9 night trip
Exceptional
A very clean stay and lovely staff. Thank you to Max and tommy for helping us.
au5 night trip
Exceptional
My husband and I stayed there for a few days in January 2020. Mr Tom, the hotel manager, was very efficient and kind in his communication for the booking. He also arranged for a very nice Halong Bay cruise for us - definitively worth booking through the hotel rather than on the web. The hotel offers a pick up/drop off service to/from the airport, which is a very reasonable cost given the long ride. We were upgraded the first night (before leaving for the cruise), I guess it was for our honeymoon. The nights afterwards were as fine as all the rooms are very design, with nice wooden floor, marble bathroom and Italian shower. The breakfast is excellent. And above all: the service. The staff is so nice and friendly, and it feels genuine. Also the hotel is located perfectly in the old quarters. We would definitively recommend this hotel and stay there again next time.
Louis, au1 night family trip
Good
Overall experience was good. However, The package tour to Ho chi Min that was offered to us was different (was not of a value) than what was assured. The hotel staff should be sincere and honest while offering the tour package. They should focus more on customer satisfaction rather than just money since the tourist travel a long distance to visit a place.
au7 night romance trip
Exceptional
Brilliant hotel. Great location within walking distance to attractions. Amazing staff willing to do anything for you! So helpful and friendly. Quick and cheap laundry service. Rooms are spacious and very clean. Luxury for great value! Complimentary fruit and welcome drink was lovely.
au1 night romance trip
Exceptional
After reading reviews of a lot of highly ranked hotels in Hanoi, I chose this hotel since it's new so atleast it should be the cleanest among the hotels in my shortlist. From the moment we stepped in the hotel we knew it was the right choice! They welcome you with petals on the bed and omplimentary water, coffee, and tea are replenished daily. The room is very spacious as well as the bathroom. I felt like a guest in someone's house instead of being in a cramped hotel room. Daily buffet breakfast was excellent! I didn't expect 5-star quality breakfast but the choices in food as well as the taste reflected the efforts that the staff put into planning and cooking the food. Even if I didn't want to wake up early in the morning I still manage to get up and head downstairs since I didn't want to miss the breakfast! The bed was so comfortable that it made waking up even more difficult. Location is excellent, it seems everything was just a few minutes walk away from the hotel. Overall, I highly recommend staying in this hotel. Kudos to the management and staff of this hotel!
Cherry, au1 night trip with friends
Exceptional
Tommy was very helpful and the room was very clean. And our room was upgraded too :)
au1 night family trip