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Hanoi Paradise Center Hotel & Spa

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Outdoor wedding area
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
View from room

Overview of Hanoi Paradise Center Hotel & Spa

Hanoi Paradise Center Hotel & Spa

4.0 star property
4-star hotel with spa, near Hoan Kiem Lake

8.8/10 Fabulous

75 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Connecting rooms available
Map
22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, Hanoi Province, 100000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old City Gate - 2 min drive
  • Hanoi Opera House - 5 min drive
  • St. Joseph's Cathedral - 7 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Gia Lam Station - 18 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Railway Station - 27 min walk

Restaurants

  • The Gourmet Corner Restaurant - 2 min walk
  • Nhac cafe - 3 min walk
  • Cafe Nang - 4 min walk
  • Coffee Zone - 4 min walk
  • Hidden Gem Coffee - 5 min walk

About this property

Hanoi Paradise Center Hotel & Spa

Hanoi Paradise Center Hotel & Spa offers a great location, putting you within a short 10-minute walk of Hoan Kiem Lake. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. This upmarket hotel also features a bar/lounge, a snack bar/deli and a terrace. Fellow travellers like the helpful staff and location.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free (up to 22 lbs)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site carport
  • Free off-site parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2019
  • Terrace
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Portable fan
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Paradise Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.

A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February.

Also known as

Hanoi Paradise Center & Hanoi
Hanoi Paradise Center Hotel & Spa Hotel
Hanoi Paradise Center Hotel & Spa Hanoi
Hanoi Paradise Center Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Paradise Center Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Paradise Center Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanoi Paradise Center Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Paradise Center Hotel & Spa?
Yes, pets stay for free, with a maximum weight of 22 lbs per pet.
Is parking offered on site at Hanoi Paradise Center Hotel & Spa?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hanoi Paradise Center Hotel & Spa?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Hanoi Paradise Center Hotel & Spa and nearby?
Hanoi Paradise Center Hotel & Spa has a spa.
Are there restaurants at or near Hanoi Paradise Center Hotel & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include Nhac cafe (3-min walk), Cafe Nang (4-min walk) and Coffee Zone (4-min walk).
What's the area around Hanoi Paradise Center Hotel & Spa like?
Hanoi Paradise Center Hotel & Spa is a short 6-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8/10 Very good

8-night trip
Verified Expedia guest review

8/10 Very good

Great friendly and helpful staff. We arrived amidst the second wave of Covid-19 panic in Vietnam (where new cases were mainly foreigners), but we experienced no prejudice and we have to commend the team for this. Room was small but normal for Hanoi standards, and bed was comfortable. Breakfast selection was good too, and you're able to order freshly cooked complimentary items off the menu. (Tip: go for the spring rolls!) Keep in mind the property is down a tight alleyway, so cars are only able to park on the main road. You can request for a porter to help with heavy luggage.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Took amazing care of us - beautiful new hotel.
Even while travelling at a time when the world is topsy-turvy, the GM and his staff were welcoming, concerned about our happiness and health and did everything possible to be reassuring and responsible for the guests under their care. The hotel is new, beautiful, stylish and clean. Rooms are lovely. Breakfast was plentiful with good coffee and a great variety of tasty items. Location perfect for the sites - very walkable.
Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Little gem of a hotel! A bit Hard to find
Hotel Hanoi: The hotel itself is a little bit hard to find as it is down a small alley way however if you follow google maps there Is a sign post at the end of the alleyway. The location in Hanoi is really good and everything is within walking distance. The hotel has recently been refurbished and it does look good however there are a few bits that still need finishing off but don’t let that put you off it’s a great little find really reasonably priced. The staff are very welcoming and on our arrival we were greeted with a cup of tea whilst we did the check in process. The staff asked if we need any help with any trips or tours and we were then shown to our room. As mentioned above there were a couple of teething issues with the new refurbishment in our room including a shower door that leaked slightly and a very noisy bathroom door but on raising this with staff they were very apologetic and we were swiftly moved rooms. The rooms aren’t huge but a nice design and you can see it’s been recently refurbished. The hotel has a sun deck on the 7th floor which is high enough that you can see a fair bit but the view isn’t anything to write home about. Breakfast was included in our stay and there was a mixture of Buffett and ordering off the menu - there was a great mix of Thai and western cuisine to fit everyones needs. We went on a Halong bay cruise whilst staying in Hanoi and the staff kindly looked after our big suitcases and did some of our washing whilst we were aw
Entrance to the alleyway
Hotel is down on the left
guy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cute little alley way hotel in Hanoi, walkable to all major attractions but far enough to get a quiet night of sleep. Delicious breakfast. Staff were extremely accommodating when we had to change our plans last minute.
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel. Really friendly and helpful stuff there ! Nice breakfast! Different type of food every morning ! Clean and feel like home ! But when people passing by have noisy
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

100% care the need of customer
Hotel was newly renovated in Old Quarter. Great location to reach many attractions on foot. Staffs were very friendly and helped us to solve our problem. Accompanied us to 4 pharmacy buying face mask during our stay.
Raymond, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk Manager Miss Lyn do a excellent job, she solve all my problems, she introduce me to the nice restaurant and the nice local places, definitely I add a lots of points on this Hotel because of her.
1-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel with good dedicated service at good $$
Good experience overall. Good breakfast included, the room was very comfortable and sized according to the price paid. The management should address the flying bugs/flies in the hotel, specially in breakfast area as that could spread disease on to the food eaten. Second area of improvement was time it took to get our room. Surely they know we are staying there as it was a prepaid room and they could have the room prepared prior to our arrival, which was later in the afternoon. Instead we waited for almost 20 minutes to get our room. They did take care of us with coffee while we waited. Overall this was a nice place and I would book a room again here in the future.
Norm, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Dont' judge a book by it's cover.
The hotel is down an alley that looks like your about to check into a brothel. Waited almost 40 minutes to check in after being told the room would be cleaned in 5. Roof terrace wasn't finished. A few teething issues (service, maintenance and description pics) as it's a new hotel. Staff is not very experienced, but super polite. Hopefully everything will be sorted soon and ratings will get better.
1-night trip with friends
Verified Hotels.com guest review