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The Oriental Jade Hotel

Photo gallery for The Oriental Jade Hotel

Outdoor pool
Point of interest
Minibar, in-room safe, desk, blackout curtains
Buffet
Lobby sitting area

Overview of The Oriental Jade Hotel

VIP Access

The Oriental Jade Hotel

5.0 star property
Luxury hotel with outdoor pool, near Hoan Kiem Lake

9.6/10 Exceptional

639 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$269
Price available on 19/4/2023
Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

Guests rated this location 9.5/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Spa services
  • Business centre
  • 2 meeting rooms
  • Airport pick-up service
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 1 min drive
  • Thang Long Water Puppet Theatre - 5 min drive
  • Hanoi Opera House - 5 min drive
  • O Quan Chuong Gate - 3 min drive
  • Ho Chi Minh Mausoleum - 11 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 51 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Giap Bat Station - 21 min drive
  • Airport pickup service

Restaurants

  • S&L Diner - 1 min walk
  • Starbucks - 1 min walk
  • Càfê RuNam - 2 min walk
  • Polite Pub - 1 min walk
  • Bánh Tráng Trộn Cô Toàn - Hàng Trống - 1 min walk
Map

About this property

The Oriental Jade Hotel

The Oriental Jade Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport pick-up service (available 24 hours) for VND 634500 per vehicle. Guests can grab a bite to eat at the restaurant, or indulge in hot stone massages, facials or body scrubs. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the comfortable beds and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Lift

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, facials and body scrubs.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 940000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>State tax ID – 0106639879</p>

Also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel offer free cancellation for a full refund?
Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Oriental Jade Hotel?
As of 22 Mar 2023, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on 19 Apr 2023 start from AU$269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Oriental Jade Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Oriental Jade Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Oriental Jade Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Oriental Jade Hotel?
Sorry, there's no on-site parking at The Oriental Jade Hotel.
Is an airport shuttle service offered by The Oriental Jade Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.
What are the check-in and check-out times at The Oriental Jade Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Oriental Jade Hotel and nearby?
The Oriental Jade Hotel has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near The Oriental Jade Hotel?
Yes, there's an on-site restaurant.
What's the area around The Oriental Jade Hotel like?
The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers say that the local area is very central perfect for sightseeing.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Stay in Hanoi
Great atmosphere, hotel staff and the hotel itself is very nice. Location is perfect!
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jim W., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful time at Oriental Jade Hotel. The service was impeccable. The staff and general manager, David, were helpful and very generous with their time and service. We received helpful recommendations from them. The breakfast was also wonderful, rooms were clean, and the bed was comfortable.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bharathi, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for Old Quarter
Very pleasant hotel located in the heart of the old quarter, minutes from attractions, museums, restaurants and entertainment. Fantastic service. Very comfortable room and nice facilities including the roof top bar. Prefect hotel for a stay in Hanoi
Greg, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Position and Quality!
We had a very comfortable stay. Service and room were excellent. Would recommend.
Bruce, 1-night trip
Verified Hotels.com guest review

6/10 Good

Edward, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel manager personally came and apologized for something that came up with one of our rooms. He gave our entire group 50% discount on all spa treatments which we loved and appreciated a lot.
Matin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lick, 5-night trip
Verified Hotels.com guest review