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Hotel Morgana by Iter Sensibus

2.5 star property
Hotel with outdoor pool, near Quinta Avenida
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Morgana by Iter Sensibus

Terrace/patio
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Courtyard view
Premium bedding, down duvets, Select Comfort beds, minibar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pool
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Conference centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front desk safe
  • Conference space
  • Meeting room
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, No Windows

Premium bedding, down duvets, Select Comfort beds, minibar

Standard Room, No Windows

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Select Comfort bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Balcony, City View

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Room, Balcony, City View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Courtyard Area

Premium bedding, down duvets, Select Comfort beds, minibar

Junior Room, Courtyard Area

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Select Comfort bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, Bathtub, Courtyard View

Premium Room, Bathtub, Courtyard View

Premium Room, Bathtub, Courtyard View

Highlights

Patio
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

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Pool
Airport transfer
Free WiFi
Air conditioning
9.6 out of 10, Exceptional, (293)
Newport House Playa Boutique Hotel
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About the area

Map
10th Ave & 38th St, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 6 min walk
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Quinta Alegría Shopping Mall - 12 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Mariskinky - ‬2 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

Hotel Morgana by Iter Sensibus

Hotel Morgana by Iter Sensibus offers a great location, putting you within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. An outdoor pool and a terrace are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (431 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Reception hall

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 3 per accommodation, per night
  • Resort fee inclusions:
    • In-room bottled water
    • In-room coffee
    • In-room safe

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 3.0 per day

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Morgana Playa del Carmen
Morgana Playa del Carmen
Hotel Morgana
Morgana Hotel Boutique
Morgana By Iter Sensibus
Hotel Morgana by Iter Sensibus Hotel
Hotel Morgana by Iter Sensibus Playa del Carmen
Hotel Morgana by Iter Sensibus Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Hotel Morgana by Iter Sensibus?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel Morgana by Iter Sensibus?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 25 per pet, per stay.

Is parking offered on site at Hotel Morgana by Iter Sensibus?

Sorry, there's no on-site parking at Hotel Morgana by Iter Sensibus.

What are the check-in and check-out times at Hotel Morgana by Iter Sensibus?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Hotel Morgana by Iter Sensibus?

No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.

What is there to do at Hotel Morgana by Iter Sensibus and nearby?

Have fun with nearby activities such as cycling, skydiving and zip-lining. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area.

What's the area around Hotel Morgana by Iter Sensibus like?

Hotel Morgana by Iter Sensibus is in Downtown Playa del Carmen, a short 7-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.

Hotel Morgana by Iter Sensibus Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Modern, clean and eco friendly. We weren’t prepared for a television with no channels. Parking is a problem, apparently they have an arrangement but it was not clearly explained. Our view was the side of a building 15 feet away. Well located, walk to public beach.
Ashton, 2-night romance trip
Verified Expedia guest review

4/10 Fair

I booked this hotel based off the reviews and it was misleading. The hotel isn't bad but it's definitely not nice. There's a rustic vibe and I didn't like it. The hallways smelled like dirty mop water the whole time, You'll only get 2 towels, I paid for a resort fee and sanitation fee and my room wasn't cleaned once in the 3 days I stayed there. It's in a good location so if you're going to Mexico for 1-3 days it's "ok" but I wouldn't recommend longer.
Erika, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Property with excellent Service, In a Very nice area with the best food options
Hector, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Perfect place for me and so many things to do within walking distance! I loved it!
Dr Kimbra, 1-night trip
Verified Expedia guest review

8/10 Very good

I like the amenities and the hotel design.. but construction noise is annoying and the flickering lights that pierce through my balcony windows of my room.
Imee, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Moira, 8-night trip
Verified Expedia guest review

8/10 Very good

Great boutique hotel
Stayed 4 nites, I had the Maria Felix room with balcony. Room was spacious, charming and cozy. Quiet yet only a block from 5th and short walk to the beach. Friendly and professional staff, Caessa was amazing!!!! He helped fix a few minor issues with the tv volume and shower.
Tina, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Unfortunately, there is no service whatsoever, clearly no communication between the staff. The phone, the tv and the fridge didn't work in our room. I made the request Three times with three different employees. NO ONE fixed anything. No one came to help. I Was told The fridge is not supposed to keep things cold. For the phone and tv, I was told there is no technician today will ask tomorrow. No, follow up nothing was fixed. Every time I needed something, I had to go downstairs. This is not a hotel. It's like a condo with no services. It wasn’t very clean. You could see the dirt on the floor beside the bed. Overall, this staff is friendly but not helpful, do yourself a favour a book at the serenity boutique hotel right next to it, we moved there, and that’s a beautiful, clean hotel with services!!!!
yasmine, 4-night romance trip
Verified Expedia guest review

8/10 Very good

It was a fine place to stay. I would be fine if I had to stay there again. I would be fine if I never did. Pros: great fast wifi! No issues with conference call meetings or streaming Netflix. Hot shower. Hotel has a generator in care of power outage. No breakfast but fresh croissants from the bakery across the street every morning. Cons: the toilet had a smell, though I think it may be a common smell near the beaches here. Tv has no cable/channels so useless. Other stuff in general- Pool is small but also common here. Felt safe. A couple blocks from several cute restaurants
Lleyana, 8-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great location! Clean! Awesome staff! Maroo,Cesar,Roberto, all of them! Staff are focus in Customer support! Congratulations!
Marta, 2-night trip
Verified Expedia guest review

8/10 Very good

Very affordable hotel in a great location
We were visiting Hotel Morgana over the New Years Eve holiday and it was an incredibly expensive time to be in the Mayan Riviera. This hotel was just a 5 minute walk to the beach (down my favorite street in Playa) and I felt safe walking in it's neighborhood (as a young woman). The room was very nice and clean. The only thing that happened that I would say is unacceptable is that one afternoon I went to brush my teeth and the water was trickling. When I called down to the front desk, they said that they ran out of water and it would be working again in a few hours. It was fine- we went to the beach and it was working again when we came back. But this should not happen in a hotel- they should be planning ahead. Otherwise, we had a great stay and the location was awesome.
Adrienne, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Boutique stay just outside centro
The hotel is newly renovated with all the amenities you could want. The rooftop bar and pool are a beautiful place to relax and catch the sunrise. The location is a 15 minute walk into Centro via 5th Avenue but the beach is very close by!
Neha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Daniel, 1-night trip
Verified Expedia guest review

6/10 Good

Anthony, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Stinky Sewer Gas Smell Through the Whole Room
Had initially 4 days reserved but due to the sketchy neighborhood decided to pay cash for 2 to see if we liked the place. The main problem is the sewer smell in the room. It’s horrendous! When told them about the smell I invited the manager to please come to the room and smell for himself. He wouldn’t and CHARGED ME FOR THE DAY I DIDNT STAY!! He then attempted to charge even 1 more additional day until I had to call hotel.com customer support. This place should be taken off the hotels.com site.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Good but not Fabulous.
We were a bit disappointed that the television was not connected to cable or even to an antenna, so we had to stream movies from our phone and cast them to the television. Having said that, the wi-fi signal was strong and generally reliable for streaming. The hotel is convenient to restaurants on 5th Avenue and on 38th Street, but not so close to be noisy. We made daily trips to OXXO across the street for snacks and beer. In the middle of one night, the man in the adjoing room streamed a business meeting to China. We heard every word. The door between the rooms let all the sound through. The bed and pillows were very comfortable.
Thomas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

conveniently located, walking distance from restaurants, bars and other activities.
Oscar, 1-night romance trip
Verified Expedia guest review

6/10 Good

Could be better option
Was not the best as the room was noisy, the jacuzzi, main reason to book this room, was green of dirty so we preferred not to use it. The replacement of amenities was not frequent like the water in the room.
Bruno, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value and location
Very modern and comfortable. Unexpected details made the stay comfortable and the hotel is well located, close to 5th avenue, restaurants and the beach. Great value for the price
Christopher, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very clean and quite
5-night family trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Hotels.com guest review

10/10 Exceptional

JAMES, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service provided by Alejandro and team is great. They helped us plan our day and we’re very hospitable
Adel, 2-night romance trip
Verified Expedia guest review

2/10 Poor

WORST EXPERIENCE EVER
This place was closed upon mu arrival. I was there around 12AM and all doors were closed, lights off and no one answered the phone. To be honest this place looks abandoned.
Frank, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Absolute disaster.
It was a nightmare from the beginning. They didn't have my reservation, then they put me in the wrong room. Then they moved me, the safe had to be unlocked, the Sky TV was disconnected, there was a MASSIVE crusty piss stain on the toilet seat, the shower backed up, the Sky TV didn't work when I wanted to watch it and my laptop disconnected from the wifi every 2 minutes. Other than that, it was great....
Andre, 1-night trip
Verified Hotels.com guest review