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The Westin Resort & Spa Cancun, Cancun, Mexico

4-star4 stars
Boulevard Kukulcan Km 20CancunQROO77500Mexico, (02) 8228 1927Great location! See map

4-star beachfront resort with spa, near El Rey Ruins
  • Free WiFi and free parking
Good7.6
Beach
Beautiful beach
Location
Great location
Value for money
Fairly good value for money
Vibe
Vibe is not too good
1030See all 1,030 Hotels.com reviews
From 3,445 reviewsTripAdvisor Traveller Rating

The Westin Resort & Spa Cancun, Cancun, Mexico

from A$171
  • Deluxe Room, Lagoon View
  • Deluxe Room, Ocean View
  • Royal Room, Lagoon View
  • Royal Room, Ocean View
  • Suite
  • Junior Suite
  • Room, Balcony (Lagoon)
  • Room, Balcony (Ocean)
  • Villa

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property is undergoing select guest room renovations now-March 2018. Guests should expect a moderate level of noise from 8 AM-8 PM daily. El Palmar Restaurant, the triangular pools, fitness studio, and spa will be under renovation April 9-July 2, 2018. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 6
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms 13
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.

The Westin Resort & Spa Cancun, Cancun, Mexico’s small print

Also known as

  • Westin Resort Cancun
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

Cribs/Infant beds are available for an extra charge

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Resort & Spa Cancun, Cancun, Mexico

Landmarks

  • In Hotel Zone
  • El Rey Ruins - 28 min walk
  • Delfines Beach - 30 min walk
  • Maya Cancun Museum - 2.5 mi / 4.1 km
  • Ventura Park Cancun - 2.8 mi / 4.5 km
  • La Isla Shopping Mall - 5.1 mi / 8.3 km
  • Aquaworld - 3.8 mi / 6.1 km
  • Ballenas Beach - 3.9 mi / 6.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
  • Free self parking
  • Free valet parking

Recent reviews

Good 7.6 From 1,030 reviews

The Westin Resort & Spa Cancun, Cancun, Mexico
Exceptional10.0
Cancun getaway
Great stay at the beach at the end of a long trek. Super friendly staff, great food and views.
Dave, au2 night romance trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Very Good8.0
Westin Cancún
Great location. Twenty min from the airport and 15 from the center. Comfortable modern hotel. Nice, clean spacious room. Soft sand and clean, well kept beach/pool area. I would recommend this resort 😊
Cara, us2 night trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Exceptional10.0
Awesome Cancún beach front experience!!!
Thanks Max for patiently moved us to the ground floor because we prefer patio. Staff are friendly and helpful. Thanks concierge for the souvenir. Will be back
A Traveller, us2 night trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Poor2.0
Do not stay here
Awful!
A Traveller, us3 night trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Poor2.0
Think twice before you stay here!
To begin, we were charged $214 upon arrival when we were told our reservation was paid in full. Location is ok you can easily walk to the turn around and hop on a bus for 12 pesos to get downtown to the main spots. Beach is beautiful pool is nice. I wouldn’t recommend this resort due to the fact it’s not all inclusive and that’s a must in Cancun. The food and drinks are expensive at senor frogs Fat Tuesday Charlie’s etc. all inclusive is definitely the route to go. The rooms are older modeled but they are working on refurbishing the resort they start at 7 am so you will have a nice wake up call. No alarm needed! The sink and shower water comes out orange for the first few seconds so pay attention to make sure it fades to clear foul smelling water. I wouldn’t recommend this resort.
Amanda, us3 night trip

See all reviews

The Westin Resort & Spa Cancun, Cancun, Mexico

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