All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults

The Westin Resort & Spa Cancun, Cancun, Mexico

4-star4 stars
Boulevard Kukulcan Km 20CancunQROO77500Mexico

4-star beachfront resort with spa, near Delfines Beach
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Good7.6
Beach
Beautiful beach
WiFi
Good internet service
Bar and Beverages
Standard bar
Value for money
Value for money could be better
1120See all 1,120 Hotels.com reviews
From 3,533 reviewsTripAdvisor Traveller Rating

The Westin Resort & Spa Cancun, Cancun, Mexico

from A$181
  • Deluxe Room, 2 Double Beds, Lagoon View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Royal Beach Club Room, 2 Double Beds, Lagoon View
  • Royal Beach Club Room, 2 Double Beds, Ocean View
  • Suite, 1 King Bed, Ocean View
  • Junior Suite
  • Balcony Room, 2 Double Beds, Lagoon View
  • Balcony Room, 2 Double Beds, Ocean View
  • Studio Villa, Lagoon View
  • Balcony Room, 1 King Bed, Lagoon View
  • Balcony Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, Lagoon View
  • Deluxe Room, 1 King Bed, Ocean View
  • Junior Suite, 1 King Bed, Ocean View
  • Royal Beach Club Room, 1 King Bed, Ocean View
  • Studio Villa, Ocean View
  • Villa, 2 Bedrooms, Lagoon View
  • Villa, 2 Bedrooms, Ocean View
  • Royal Beach Club Room, 1 King Bed, Lagoon View

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 6
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms 13
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.

The Westin Resort & Spa Cancun, Cancun, Mexico’s small print

Also known as

  • Westin Resort Cancun
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

Cribs/Infant beds are available for an extra charge

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Resort & Spa Cancun, Cancun, Mexico

Landmarks

  • In Hotel Zone
  • Delfines Beach - 27 min walk
  • El Rey Ruins - 29 min walk
  • Maya Cancun Museum - 2.5 mi / 4.1 km
  • Ventura Park Cancun - 2.8 mi / 4.6 km
  • La Isla Shopping Mall - 5.1 mi / 8.3 km
  • Ballenas Beach - 3.3 mi / 5.4 km
  • Aquaworld - 3.8 mi / 6.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive
  • Free self parking
  • Free valet parking

Recent reviews

Good 7.6 From 1,120 reviews

The Westin Resort & Spa Cancun, Cancun, Mexico
Exceptional10.0
Cancun getaway
Great stay at the beach at the end of a long trek. Super friendly staff, great food and views.
Dave, au2 night romance trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Fair4.0
Boring Resort, Rude Employees and Upgrade $cam
This hotel stay was extremely disappointing.The hotel doesn’t look like the pictures on the site. Its still under alot of noisy construction in several areas of the hotel, including the pool, spa and gym. The options for food before 11am and after 7pm are slim to none. If you dont like the one item the sports bar is serving then the only other option was a nicer sit down restaurant. Pool side food is available after 11am but still takes 45 minutes to an hour even when ordering right at opening. The front desk employees were extremely rude. We were 4 adults staying in a 2 double bed room. We were told the room we booked was only for two adults and two kids. What the difference makes I have no idea. This wasnt an all inclusive stay. We waited for hours for them to find a another room and we were forced to pay the upgrade even tho it states NOWHERE on their site those rooms cant sleep 4 adults. We had to get on the phone with Hotels.com and ask them to help us talk to the manager about lowering the upgrade cost. It was the worst hotel customer service we have received anywhere! We travel all if the time and have never heard of such an issue and upgrade scam. Everything is extra cost. The surfing machine costs extra and there are no activities or entertainment going on at the hotel. Spend your money else where. Tons of hotels in the zone offer much more for the same cost.
Krystal, us3 night trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Very Good8.0
Everything went well we had a great time in the hotel and the city except One tiny issue the rooms For me and my family in two different floors which I had to change them twice a get what I ordered
Ali, us7 night trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Poor2.0
Comer es muy caro
LOS precios de los alimentos increiblemente altos
A Traveller, mx2 night trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Exceptional10.0
Best Vacation Resort to Date
It is everything I expected. Original stay was 3 days but we extended another 3 days instead on going to a hotel in the city center. The staff was engaging, gave great recommendations. The breakfast and evening mixer was awesome. Right on the beach to soak up the sun and waves.
Bradley, us3 night trip

See all reviews

The Westin Resort & Spa Cancun, Cancun, Mexico

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