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The Westin Resort & Spa Cancun, Cancun, Mexico

4-star4 stars
Boulevard Kukulcan Km 20CancunQROO77500Mexico, (02) 8228 1927

4-star beachfront resort with spa, near El Rey Ruins
  • Free WiFi and free parking
Beautiful beach
Great location
Value for money
Fairly good value for money
Vibe is not too good
971See all 971 reviews
From 3,312 reviewsTripAdvisor Traveller Rating

The Westin Resort & Spa Cancun, Cancun, Mexico

from A$159
  • Deluxe Room, Lagoon View
  • Deluxe Room, Ocean View
  • Royal Room, Lagoon View
  • Royal Room, Ocean View
  • Suite
  • Junior Suite
  • Room, Balcony
  • Room, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property is undergoing select guest room renovations now-March 2018. Guests should expect a moderate level of noise from 8 AM-8 PM daily. El Palmar Restaurant, the triangular pools, fitness studio, and spa will be under renovation April 9-July 2, 2018. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Babysitting/childcare *

  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 6
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.


On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site


  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

The Westin Resort & Spa Cancun, Cancun, Mexico’s small print

Also known as

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

Cribs/Infant beds are available for an extra charge

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Resort & Spa Cancun, Cancun, Mexico


  • In Avenida Kukulkan
  • El Rey Ruins (28-minute walk)
  • Delfines Beach (30-minute walk)
  • Maya Cancun Museum (2.5 mi / 4.1 km)
  • Wet n' Wild Cancun (2.8 mi / 4.5 km)
  • La Isla Shopping Mall (5.1 mi / 8.3 km)
  • Aquaworld (3.8 mi / 6.1 km)
  • Ballenas Beach (3.9 mi / 6.2 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 12-min drive
  • Free self parking
  • Free valet parking

Recent reviews

Good 7.6 From 971 reviews

The Westin Resort & Spa Cancun, Cancun, Mexico
Cancun getaway
Great stay at the beach at the end of a long trek. Super friendly staff, great food and views.
Dave, au2 night romance trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Clean & comfortable
We only stayed here one night as we had an issue with a previous hole tell and needed to find someplace quickly. I booked through Although the Westin could use some updating and I see that they are presently working on that we had no complaints. The staff were very friendly and helpful. The room was large and clean and the beds were very comfortable. As I said it could use some updating as tiles and furniture and hallway carpeting are obviously showing wear. That will not deter us from staying here again. We had a great time & wish we could have stayed longer.
Holly, ca1 night trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Just awesome!!!
Amazing staff!!!! Great location!!!
Brooke, us2 night trip
The Westin Resort & Spa Cancun, Cancun, Mexico
Top quality hotel currently being renovated, had a new feel to it . The hotel is at the end of the Cancun hotel strip , so this is good if you want to have a more quieter hotel stay with a youngish family . It is not a hotel for raving 20 year olds (you will have to find another hotel for that). Only suggestion is that you should book a room with breakfast included otherwise they will charge you more that twice the prebooking rate . I would love go back soon .
moazam, gb5 night family trip
The Westin Resort & Spa Cancun, Cancun, Mexico
not again
a somewhat rundown 80's hotel, that's why the are renovating everything. There are several towers, only one was open, the other(s) are getting currently renovated. The AC is not working properly, room was very damp, even with AC running, the wind is HOWLING around the building, so its somewhat hard to sleep. Staff is super nice, well trained. Dinner was not good, we had a filet beef, which wasnt cooked to order, super salty, the other food was either bland, dry or cold. Not a remarkable stay, but we only stayed one night, since we flew out the next day very early. For what I paid for the room, definitely not worth it. I would say its worth 120$ a day for what it is, I paid more:(
Christian, us1 night family trip

See all reviews

The Westin Resort & Spa Cancun, Cancun, Mexico

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