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Catalonia Privileged Maroma - All Inclusive

All-inclusive beachfront property with spa, near Maroma Beach

  • Free WiFi and free parking

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1 / 84Beach
Carretera Federal 307 Km.306-250, Playa del Carmen, 77710, QROO, Mexico
8.4.Very good.
  • Grounds and beach are beautiful, we received an upgrade to a honeymoon suite which was…

    Feb. 18, 2019

  • I love that its literally in the tropical forest.

    Oct. 8, 2021

See all 492 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient

The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
  • Children's club
  • Entertainment facilities
  • Supervised childcare
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 404 smoke-free guestrooms
    • Daily housekeeping
    • On the beach
    • 6 restaurants and 3 bars/lounges
    • Full-service spa
    • 1 outdoor pool

    What’s around

    • On the beach
    • Maroma Beach - 2 min walk
    • Tres Rios Ecopark - 9.1 mi / 14.7 km
    • El Camaleon Mayakoba Golf Course - 9.2 mi / 14.7 km
    • El Manglar Golf Course - 3.5 mi / 5.6 km
    • Playa Xcalacoco - 9.1 mi / 14.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Privileged Superior
    • Privileged Romance

    What’s around

    Landmarks

    • On the beach
    • Maroma Beach - 2 min walk
    • Tres Rios Ecopark - 9.1 mi / 14.7 km
    • El Camaleon Mayakoba Golf Course - 9.2 mi / 14.7 km
    • El Manglar Golf Course - 3.5 mi / 5.6 km
    • Playa Xcalacoco - 9.1 mi / 14.7 km
    • Sanctuary of Hope and Time Capsule - 9.2 mi / 14.9 km
    • Puerto Morelos Town Square - 11 mi / 17.8 km
    • Grand Coral Golf Riviera Maya - 11.2 mi / 18 km
    • Puerto Morelos Beach - 12.7 mi / 20.5 km
    • Quinta Avenida - 12.8 mi / 20.5 km

    Getting around

    • Cancun Intl. Airport (CUN) - 40 min drive
    map
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    Carretera Federal 307 Km.306-250, Playa del Carmen, 77710, QROO, Mexico

    At a glance

    Size

    • 404 rooms
    • Arranged over 3 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    At the property

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (free)

    Food and drink

    • 6 restaurants
    • 3 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • Room service

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • Fitness facilities
    • Outdoor tennis courts - 2
    • Full-service spa
    • Spa treatment room(s)
    • Playground on site
    • Kayaking nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Nightclub
    • Number of spa tubs - 1
    • Steam room
    • Sauna
    • Arcade/game room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 6
    • Year Built – 2000
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • French
    • Italian
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Turndown service

    Things to enjoy

    • Balcony or patio

    Freshen up

    • Partially open bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Plasma TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    • A la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)

    Activities and facilities/equipment
    All onsite activities and use of facilities and equipment are included.

    Water activities
    • Kayaking
    • Scuba-diving lessons
    • Snorkeling

    Land activities
    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

    Lessons/classes/games
    • Aerobics
    • Dancing
    • Pilates
    • Water fitness
    • Yoga

    Entertainment
    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

    Spa

    Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.

    Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

    Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

    Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

    Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Playground on site

    Nearby

    • Kayaking nearby
    • Scuba diving nearby
    • Snorkelling nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    The charges below are included in the total price displayed:

    • Christmas Eve gala dinner fee for stays on 24 December
    • New Year's Eve gala dinner fee for stays on 31 December

    Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

    Optional extras

    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Babysitting/childcare is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

    Policies

    Only registered guests are allowed in the guestrooms.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Catalonia Privileged Maroma All Inclusive All-inclusive property
    • Catalonia Privileged Maroma All Inclusive Playa del Carmen
    • Catalonia Privileged oma Incl
    • Catalonia Privileged Maroma All Inclusive
    • Catalonia Privileged Maroma - All Inclusive Playa del Carmen
    • Catalonia Privileged All Inclusive
    • Catalonia Privileged Maroma
    • Catalonia Privileged
    • Catalonia Privileged Maroma All Inclusive Playa del Carmen
    • Catalonia Privileged oma Incl
    • Privileged Maroma
    • Catalonia Playa Maroma Del Carmen
    • Catalonia Playa Maroma Hotel Playa Del Carmen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Catalonia Privileged Maroma - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, there are 6 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Terrace Tapas Lounge & Bar (11-min walk), Restaurante del Lago (2.9 mi), and Cirque Du Soleil Joya (3.6 mi).
    • Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Catalonia Privileged Maroma - All Inclusive also has 3 bars, a nightclub, and an outdoor pool, as well as a sauna, a steam room, and an arcade.
    8.4.Very good.
    • 10.0.Exceptional

      The staff at this resort are wonderful. Always friendly and helpful. The beach is beautiful. (Yes there was a lot of seaweed, but they do their best to clean it up, and that is just a natural occurrence along the whole coast right now…) One suggestion I would make is for check in staff to have a policy to tell people not to feed the wildlife. There are signs everywhere but I witnessed several people feeding them. (May be due to the signs being in English/Spanish-a personal statement at check in for people who don’t speak those languages might be helpful…) And personally I love the coaties and other animals, but since some people complain about them-I recommend they choose a different vicinity to visit if it’s going to bother them. The coaties, lizards, etc. are part of the experience. I have stayed at various resorts in Riviera Maya and this is my favorite. Good for families, couples, singles. Not a party resort-but plenty of entertainment and plenty of opportunities to just relax.

      Any, 5 night trip, Oct. 4, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Staff was excellent

      Sergio, 4 night romance trip, Oct. 1, 2021

      Verified Expedia guest review

    • 6.0.Good

      It is beautiful but wasn't too fond of the food and the service.

      Karina, 4 night family trip, Sep. 22, 2021

      Verified CheapTickets guest review

    • 8.0.Very good

      this is not a 4 star property it is a 3.5 star.The rooms are small and beds are very uncomfortable. In 4 days we never recieved a fu ll set of towels and washcloths.the food selection at the buffet doesnt change much and the other restaurants the food is average but choices are limited. If you go expecting a 3.5 star hotel you will be happy

      Andrew, 3 night romance trip, Sep. 16, 2021

      Verified Expedia guest review

    • 8.0.Very good

      My first time here and it is a good thing I payed for the privilege package, it was so worth it to get access to the special restaurant!

      Brandi, 5 night romance trip, Sep. 13, 2021

      Verified Expedia guest review

    • 4.0.Fair

      nothing was unique

      russ, 7 night family trip, Sep. 6, 2021

      Verified Expedia guest review

    • 6.0.Good

      Good!

      Alex Sandro, 8 night family trip, Aug. 26, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything is in close walking distance, with a seamless transition from resort to beach. The seaweed problem was really bad during our stay, but we noticed the staff working tirelessly to clean up the beach night and day. Lots of effort put in by the staff to provide such a comfortable and relaxing experience!

      Kyle, 5 night romance trip, Aug. 25, 2021

      Verified Expedia guest review

    • 4.0.Fair

      House keeping was great!!!

      Maria, 5 night family trip, Aug. 23, 2021

      Verified Expedia guest review

    • 2.0.Poor

      The beach was naturally buticul but was not able to enjoy due to the uncleaned sargasum

      cristina elena, 7 night family trip, Aug. 20, 2021

      Verified Expedia guest review

    See all 492 reviews