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Hotel MX portal maya

3.5 star property
Hotel with 2 restaurants, near Quinta Alegría Shopping Mall

Photo gallery for Hotel MX portal maya

Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Hallway
Reception
Superior Suite, 1 Bedroom
In the heart of Playa del Carmen, Aspira Hotel offers a vibrant retreat. Unwind in the garden or by the outdoor pool, indulge in international cuisine at one of two on-site restaurants and enjoy breakfast to dinner options. With WiFi and express check-out, this hotel near Quinta Alegría Shopping Mall is perfect for those seeking convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Airport transfer
  • Bar
  • Pool
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is AU$112
includes taxes & fees
5 June - 6 June

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Ceiling fan
Private bathroom
  • City view
  • 60 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
Ceiling fan
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -6 Guests- Superior

View from property

Family Suite -6 Guests- Superior

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

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The price is AU$98
includes taxes & fees
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About the area

Map
Calle 16 Norte Entre 10 y 15 Avenida, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Suerte de Churro - ‬1 min walk

About this property

Hotel MX portal maya

Hotel MX portal maya puts you in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Ceiba, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 328 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Access to nearby health club

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Ceiba – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.87 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 8 to 20 for adults and USD 5 to 20 for children
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 13 per pet, per night

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Aspira Hotel Beach Club Tukan
Aspira Hotel Beach Club
Hotel MX portal maya Hotel
Aspira Hotel Playa del Carmen
Hotel MX portal maya Playa del Carmen
Hotel MX portal maya Hotel Playa del Carmen

Frequently asked questions

Does Hotel MX portal maya offer free cancellation for a full refund?

Yes, Hotel MX portal maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel MX portal maya?

Yes, there's an outdoor pool.

Are pets allowed at Hotel MX portal maya?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 13 per pet, per night, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel MX portal maya?

No, unfortunately, but there's free parking nearby.

Is an airport shuttle service offered by Hotel MX portal maya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel MX portal maya?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hotel MX portal maya?

No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.

What is there to do at Hotel MX portal maya and nearby?

Hotel MX portal maya has an outdoor pool and a garden, as well as access to a nearby health club.

Are there restaurants at or near Hotel MX portal maya?

Yes, there are 2 on-site restaurants, featuring international cuisine.

Does Hotel MX portal maya have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel MX portal maya like?

Hotel MX portal maya is located on the boardwalk in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.

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Hotel MX portal maya Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Restaurant
Elevator
Room

Reviews

10/10

Very nice place
6-night trip

10/10

Great location, nice staff, clean, confortable.
1-night trip

10/10

Best hotel in PDC for the money
1-night trip

8/10

Aspira was delightful! What a sweet place, perfectly located near the pedestrian walkway, shops, cafes and the beach. I would definitely stay there again.
7-night trip

8/10

Great staging area out of Playa del Carmen to go to Cozumel, Chichen Itza. Very convenient to all the touristy shops and eateries. A bit noisy at night sometimes since it is by a small mall. Great staff that wants to make sure your needs are met.
4-night trip

10/10

Super
3-night trip

10/10

My friends and I stayed here and we had a great time! CONS: - no elevator - water takes a little while to get hot - pillows super firm (we had to beat them each night to help soften them) PROS: - this place is QUIET! - super walkable to go partying/dining - SAFE! Security posted outside
4-night trip

8/10

Older hotel, with no elevator. Swimming pool very small and worn out (needs new tile work and flooring) for the most part clean, good location and friendly and helpful staff.
1-night trip

6/10

Very centric. They make you wear a bracelet even though is not an all inclusive. Only one key is provided and is on the bracelet so that person needs to be letting others in the room. There is no elevator. No fridge or microwave in the room forcing you to be eating out your whole trip.

8/10

No fridge
1-night trip

8/10

The property has no elevators, and they originally gave me a room in the third floor. This time I traveled with my two kids that are under five years old. After talking to them, they were able to accommodate me to the second floor, which was nice of them. Overall, if you’re going to travel to Cancun, December is the time to go. Thank God this place has air-conditioning because most of the time we spent it in our room. Also, one thing I wish they had was a mini refrigerator. But overall staff was nice. It was a quiet and clean hotel.
4-night trip

6/10

6-night trip

6/10

2-night trip

10/10

Es cómoda y práctica la cercanía de todos los puntos de interés
3-night trip

8/10

Buen hotel, buena ubicación.
2-night trip

10/10

Lugar centrico cerca de las mayores atracciones del área caminando. Solo hace falta un elevador.
3-night trip

10/10

3-night trip

8/10

Es un buen hotel, buena ubicación, muy cerca de la 5ta avenida, de renta de carros, de restaurantes, supermercados y de la estación de autobuses ADO. Habitación amplia y cómoda. No tiene ascensor.
4-night trip

10/10

Excelente ubicación
2-night trip

10/10

Gran ubicación, caminando llegas a puntos de encuentro con tours, 5ta avenida, muelle a Cozumel, etc. Habitaciones amplias, cómodas, limpias y tranquilas. Hemos reservado dos veces y siempre es garantía
3-night trip

10/10

Un hotel basico, comodo, amplio y muy buena ubicación
1-night trip

10/10

Exelente atención y todo limpio
4-night trip

6/10

6-night trip

10/10

Habitaciones agradables y buena atención

10/10

Muy amplia las habitaciones
6-night trip