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Hotel Boutique Casa Serrezuela

3.0 star property
Escape to a tranquil oasis within Cartagena's vibrant city walls. Relax on the rooftop and rejuvenate your senses.

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Photo gallery for Hotel Boutique Casa Serrezuela

Exterior
Sundeck
Premium bedding, in-room safe, individually decorated
Front of property - evening/night
Full-size fridge, dishwasher, blender, cookware/dishes/utensils
Hotel Boutique Casa Serrezuela offers a charming retreat in Cartagena Walled City. Unwind on the rooftop terrace, soak in the spa tub, or stay connected with free WiFi. Guests have praised the overall condition of this boutique hotel.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Hot tub
  • Room service
  • Airport drop-off service
  • Terrace
  • Coffee/tea in a common area
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Cookware, dishware, and utensils
  • Television
  • Terrace
  • Yard
  • Daily housekeeping
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Room

Premium bedding, in-room safe, individually decorated

Classic Room

Highlights

Yard
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard House

Premium bedding, in-room safe, individually decorated

Standard House

Highlights

Yard
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Dishwasher
  • 25 sq ft
  • Sleeps 11
  • 2 Queen Beds, 2 King Beds and 2 Twin Beds

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About the neighborhood

Map
Carrera 10 No. 39-124, Calle de Jardin, Cartagena, 130001

What's nearby

  • Las Bovedas - 3 min walk
  • Walls of Cartagena - 4 min walk
  • Clock Tower - 10 min walk
  • Cartagena de Indias Convention Center - 16 min walk
  • San Felipe de Barajas Castle - 19 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive
  • Airport drop-off service

Restaurants

  • ‪Andrés Cartagena - ‬1 min walk
  • ‪Juan Del Mar Pizzeria Goumert - ‬3 min walk
  • ‪La Juma Barr Cartagena - ‬3 min walk
  • ‪Café Quindio - ‬3 min walk
  • ‪La Vieja Guardia - ‬3 min walk

About this property

Hotel Boutique Casa Serrezuela

Hotel Boutique Casa Serrezuela features a rooftop terrace and puts you just steps from Walls of Cartagena. Other highlights at this Colonial guest house include a hot tub and a terrace. Fellow travelers say good things about the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 5 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite carport
    • Offsite parking within 328 ft (COP 5000 per stay)
    • Street parking available
DONE

Transfers

    • Airport drop off from 8:00 AM to 11:00 PM*

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 1965
  • Rooftop terrace
  • Television in common areas
  • Hot tub
  • Colonial architecture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Low-height bed
  • Accessible bathtub
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Deck or patio
  • Yard
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Full-sized refrigerator/freezer
  • Shared kitchen access
  • Cookware, dishes, and utensils
  • Dishwasher
  • Blender

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 20000 per vehicle. Maximum occupancy 4

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs COP 5000 per stay (328 ft away)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Serrezuela B&B Cartagena
Casa Serrezuela B&B
Casa Serrezuela Cartagena
Hotel Boutique Casa Serrezuela Cartagena
Casa Serrezuela Cartagena
Hotel Boutique Casa Serrezuela Cartagena
Hotel Boutique Casa Serrezuela Guesthouse
Hotel Boutique Casa Serrezuela Guesthouse Cartagena

Frequently asked questions

Does Hotel Boutique Casa Serrezuela offer free cancellation for a full refund?

Yes, Hotel Boutique Casa Serrezuela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Boutique Casa Serrezuela?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Boutique Casa Serrezuela?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by Hotel Boutique Casa Serrezuela?

Yes, a shuttle from the hotel to the airport is available from 8:00 AM to 11:00 PM on request. The charge is COP 20000 per vehicle.

What are the check-in and check-out times at Hotel Boutique Casa Serrezuela?

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM.

Is there an onsite casino at Hotel Boutique Casa Serrezuela?

No, this guesthouse doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.

What is there to do at Hotel Boutique Casa Serrezuela and nearby?

Hotel Boutique Casa Serrezuela has a hot tub.

Does Hotel Boutique Casa Serrezuela have any outdoor private spaces?

Yes, every room features a deck or patio and a yard.

What's the area around Hotel Boutique Casa Serrezuela like?

Hotel Boutique Casa Serrezuela is in Cartagena Walled City, a short 4-minute walk from Walls of Cartagena and 10 minutes' walk from Clock Tower.

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Hotel Boutique Casa Serrezuela Reviews

Reviews

8.2

Very Good

9.2/10

Cleanliness

8.8/10

Staff & service

2.0/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

This hotel doesnt exist
3-night trip

8/10 Very good

This B&B is in walking distance of everything you want to see in the walled city. Within several blocks there are 3 plazas to relax ,eat and party. Our command of the Spanish language was limited but Rosario and Samir treated us like family and helped us as much as they could. The rooms were cleaned daily and supplied with fresh towels .This B&B has air conditioning, hot water. The rooms are small but lets face it, you are only there to sleep. I recommend this B&B if you are looking for a safe clean place to rest after a long day of exploring all the sites of Cartagena .
EOA, 14-night trip

6/10 Good

Regular
Solicitamos una habitación con dos camas, ya que al hacer la reserva decía con dos camas individuales y al llegar no habían disponibles habitaciones con dos camas y nos dieron una habitación con una cama matrimonial, sumado a esto el segundo día nos querían subir el costo del alojo por alargar nuestra estadía. Lo positivo es la amabilidad de los trabajadores y la limpieza.
Yanina, 1-night trip

8/10 Very good

The location was perfect. There was not enough soap in the bathroom. Only one bar in the shower. None for handwashimg. The hangers for clothes were for children not for adults, Warm water was somewhat scarce
Annettemarthasc, 2-night trip

8/10 Very good

Good hotel but small rooms
Nice people run this place. Small rooms but clean and new bathrooms. Breakfast is also served for you when you are sittning at the table.
Björn, 3-night trip

8/10 Very good

Simone, 5-night trip

6/10 Good

HOTEL DE CATEGORIA RAZOAVEL,CAFE DE MANHÃ FRACO.
QUARTOS PEQUENOS, NÃO TEM FRIGOBAR, BANHEIRO PEQUENISSIMO, PROPRIO PARA JOVEM MOCHILEIROS OU CASAL SIMPLORIO.
Julio Jose, 4-night trip

10/10 Exceptional

Great little spot
Lovely little spot in the walled city. Staff are very nice and helpful (... they don’t speak a lot of English but it was never an issue). Breakfast every morning was tasty and fresh. Highly recommend this place!

6/10 Good

Los espacios muy pequeños.. buena zona, buena atención.No creo que categoriza.

4/10 Fair

La stanza un loculo in cui non si riusciva quasi ad aprire una valigia
5-night trip

10/10 Exceptional

Nice place
Nice Small cozy place located in the heart Of the historic district. Rooms are small but cozy.

10/10 Exceptional

Carlos, 1-night trip

10/10 Exceptional

Very good location and service. Very clean.
Great stay. Good location inside the ciudad amurallada. Fantastic service provided by Yeseira and Samir. Excellent breakfast cooked by charming Yeseira. I will be back!
Carlos, 1-night trip

6/10 Good

Custo benefício razoável
Hotel bem localizado,porém o quarto 1,próximo a cozinha é extremamente ruidoso. As 6 da manhã escutavamos liquidificador, talheres, pessoas falando,não recomendo esse quarto. Não tinha frigobar, queríamos deixar umas cervejas no quarto mas não tinha onde gelar. Tinha uma geladeira de uso comum na cozinha mas era de uso do staff e não nos sentíamos a vontade de usar. Os hóspedes deviam ter uma chave da porta principal,tínhamos que tocar a campainha e esperar na rua quando chegávamos. Quarto pequeno e única janela dava para um corredor onde passavam pessoas estranhas a todo momento,era bastante desconfortável. Na folga da funcionária responsável pelo hotel, foi uma pessoa para servir o café,a mesma estava perdida e atrapalhada,hóspedes pediram mais leite e ela disse que não tinha.serviu uma porção minúscula de ovos mexidos e trouxe 2 xícaras pela metade para nós já com o café com leite e açúcar. Nem o suco nos serviu.
Marcia, 9-night trip

6/10 Good

Custo benefício razoável
Hotel bem localizado,porém o quarto 1,próximo a cozinha é extremamente ruidoso. As 6 da manhã escutavamos liquidificador, talheres, pessoas falando,não recomendo esse quarto. Não tinha frigobar, queríamos deixar umas cervejas no quarto mas não tinha onde gelar. Tinha uma geladeira de uso comum na cozinha mas era de uso do staff e não nos sentíamos a vontade de usar. Os hóspedes deviam ter uma chave da porta principal,tínhamos que tocar a campainha e esperar na rua quando chegávamos. Quarto pequeno e única janela dava para um corredor onde passavam pessoas estranhas a todo momento,era bastante desconfortável. Na folga da funcionária responsável pelo hotel, foi uma pessoa para servir o café,a mesma estava perdida e atrapalhada,hóspedes pediram mais leite e ela disse que não tinha.serviu uma porção minúscula de ovos mexidos e trouxe 2 xícaras pela metade para nós já com o café com leite e açúcar. Nem o suco nos serviu.Funcionários habituais foram gentis e chamaram o táxi para o aeroporto por preço justo.
Marcia, 9-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Cosy boutique hotel with a spa tub!
Overall, this hotel is not as cheap as some of the others you can find here such as El Viajero but it has the added benefit of hot water, a much nicer bathroom and bedroom area and a spa tub on a rooftop terrace(Which was very relaxing). The service was very good and the free breakfast was delicious. The only downside for us was the skirting boards in our bathroom weren't sealed properly so after the first night we found 3 or 4 small cockroaches hovering around the cracks in the bathroom. Thankfully, the staff came up and sprayed the area which kept them away for 2 days until the last day when we found one in the face towel. (Not ideal). Thankfully, they never came into the bedroom where the aircon is a major plus.
SouthAmericanVagabond, 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Super bien
Lo recomiendo es muy acogedor y la ubicación le permite caminar y conocer la ciudad.
Aibeek, 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

El hotel tiene una ubicación excelente !!
La experiencia fué muy buena , el lugar precioso !! La atención en el hotel excelente !! Yeseira y Samir son lindas personas.
Paloma, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

YES.
Excellent! Your room is cleaned well daily, the free Colombian style breakfast adds to the already good value of this cozy establishment, the location is safe and you can walk to basically anywhere in the walled city. The sink and the shower have hot water, it just needs to be adjusted during usage. The rooms' air conditioning is excellent and you can set it to your liking.
Richard, 4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Excelente para pasar la noche, baño cómodo y nuevo, muy bien ubicado , desayuno básico peor muy rico, excelente atención , solo que bastante pequeñas las habitaciones
Maria, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great hotel
Great staff! hotel is very modern and in a great location was worth every penny highly recommend it
This review was submitted before 2018 and has not been verified.

6/10 Good

day great, night is a nightmare
the room was ok, very clean, the day administrator is a great person. she cleans, cook and manage the place with love, sadly in the night there is another person that is young. he was drinking a outing loud music until late in the night with another young customer. that destroy the good thinks of the place
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice small hotel conviniently located
Cartagena is a magic place. I expend magnificent time
This review was submitted before 2018 and has not been verified.

6/10 Good

Super belægenhed og meget rent nyt lille hotel.
Rent og fint hotel perfekt belægenhed, personalet meget søde med den ene pigen tror hon var vikar, var sød men dovn. Orkede næsten ikke lave morgenmad og den ene dag var der ikke blevet gjort ordentligt rent. Jessieog Ricardo otroligt søde og hjælpsome. Lidt lydt hotel men meget stille område 22-06 hverdage. Små standard værelser men dejlig sæng. Superior værelse meget fint. Vi havde en dejlig uge her.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Safe clean and quiet hotel!
The hotel is small - more of a bed and breakfast - located inside the walls in a safe area. The rooms are very clean and the fixtures in the bathrooms are modern. Personalized homemade breakfast is served when you wake up in the morning! The hotel owner was obviously very invested in the property and he stays up to make sure everyone gets home ok. He does not speak English but we were able to communicate in broken Spanish. We enjoyed our stay!