Radisson Hotel Cartagena Ocean Pavillion

Photo gallery for Radisson Hotel Cartagena Ocean Pavillion

Lobby
Beach
Beach
Beach
Outdoor pool

Overview of Radisson Hotel Cartagena Ocean Pavillion

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Radisson Hotel Cartagena Ocean Pavillion

4.5 star property
Cartagena beachfront hotel with 3 bars/lounges and outdoor pool

8.6/10 Fabulous

876 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$217
Price available on 2/10/2022
Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Beach towels
  • Children's pool
  • Beach bar
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • In La Boquilla
  • Clock Tower - 17 min drive
  • Ayala Center - 17 min drive
  • Bocagrande Beach - 16 min drive
  • Cartagena de Indias Convention Center - 16 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive
  • Airport shuttle (surcharge)

About this property

Radisson Hotel Cartagena Ocean Pavillion

4.5-star luxury hotel in the heart of La Boquilla
Take advantage of a roundtrip airport shuttle, a beach bar, and a poolside bar at Radisson Hotel Cartagena Ocean Pavillion. With amenities like a beachfront location and beach towels, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a massage, a body treatment, or a body scrub. The onsite restaurant, Palenques, features Caribbean cuisine. In addition to a rooftop terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and a lifeguard on site
  • Free self parking
  • Full breakfast (surcharge), tour/ticket assistance, and a ballroom
  • Wedding services, a banquet hall, and 7 meeting rooms
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 233 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, childcare services, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global), Safe Travels (WTTC - Global), and SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 233 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 3 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Pool gate
  • Lifeguard on site

What to do

  • On the beach
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (11326 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Picnic area
  • Health club
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

Dining

Palenques - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Marina Beach Bar - This bar specializes in local cuisine. Open daily.
Lobby Bar Tambora - Onsite bar. Open daily.
Solarium Bar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Full breakfast is offered for an extra charge of COP 50500 for adults and COP 50500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Airport shuttle service for children between the ages of 1 and 12 costs COP 0
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SGS (3rd party expert - Global)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion Hotel
Radisson Hotel Cartagena Ocean Pavillion Cartagena
Radisson Hotel Cartagena Ocean Pavillion Hotel Cartagena

Frequently asked questions

Does Radisson Hotel Cartagena Ocean Pavillion offer free cancellation for a full refund?
Yes, Radisson Hotel Cartagena Ocean Pavillion does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Radisson Hotel Cartagena Ocean Pavillion?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Radisson Hotel Cartagena Ocean Pavillion on 2 Oct 2022 start from AU$217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Radisson Hotel Cartagena Ocean Pavillion?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson Hotel Cartagena Ocean Pavillion?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:30 AM to 8:00 PM.
Are pets allowed at Radisson Hotel Cartagena Ocean Pavillion?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Radisson Hotel Cartagena Ocean Pavillion?
Yes, there's free self parking.
Is airport shuttle service offered by Radisson Hotel Cartagena Ocean Pavillion?
Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one-way.
What are the check-in and check-out times at Radisson Hotel Cartagena Ocean Pavillion?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Radisson Hotel Cartagena Ocean Pavillion?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (16-min drive) is nearby.
What is there to do at Radisson Hotel Cartagena Ocean Pavillion and nearby?
Radisson Hotel Cartagena Ocean Pavillion has 3 bars, an outdoor pool, and a health club, as well as spa services, a picnic area, and a garden.
Are there restaurants at or near Radisson Hotel Cartagena Ocean Pavillion?
Yes, Palenques offers Caribbean cuisine. Nearby restaurants include Erre De Ramon Freixa (8-min walk), Blas El Teso (11-min walk), and Amasa - (3.5 mi).
What's the area around Radisson Hotel Cartagena Ocean Pavillion like?
Radisson Hotel Cartagena Ocean Pavillion is in La Boquilla, a short 1-minute walk from La Boquilla Beach. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Nice stay
Eric, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel was very nice. The service and food needs help
John, 1-night family trip
Verified Orbitz guest review

4/10 Fair

Only good thing about this place was the mattress. Place smells, poor maintenance of property, common areas are filthy, our room bedding were dirty on arrival, stains on pillows, yellow stains on bedsheets, pubic hair all over bedding!!! Nasty place!!
Yvonne Akiko, 3-night family trip
Verified Expedia guest review

6/10 Good

Natenael, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel was not full, and they did not upgrade my room at check in. Very disappointing as this was my first time staying here and will be my last time staying here.
Dale, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Great location. The staff was amazing!! Definitely would stay here again.
Tiffani, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Andres, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent and highly recommended
luis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We liked the Beach front hotel it was very nice
Ronald, 5-night family trip
Verified Expedia guest review

4/10 Fair

Johan stiven, 2-night trip
Verified Expedia guest review