Guests
All properties in Cartagena, Bolivar, Colombia

Be Live Experience Cartagena Dubai

4-star beach hotel with beach shuttle, near Bocagrande Beach

  • Free buffet breakfast, free WiFi, and free parking
From
A$102

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Pool
  • Infinity Pool
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 37.
1 / 37Outdoor Spa Tub
Cra 1 No. 9-82, Cartagena, 130001, Colombia
6.8.Good.
  • Hotel is way to expense for the service , hotel is dirty , out maintenance. Manager was…

    Oct. 1, 2021

  • The shower in my room did not work . I complained multiple times and no one came to fix…

    Aug. 14, 2021

See all 157 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Transport options
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 244 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 1 outdoor pool
  • Nightclub

For families

  • Children's pool
  • Playground on site
  • Full-sized fridge/freezer
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Bocagrande
  • Bocagrande Beach - 1 min walk
  • Castillo Grande Beach - 23 min walk
  • Clock Tower - 25 min walk
  • Plaza Santo Domingo - 27 min walk
  • Cartagena de Indias Convention Center - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Superior Ocean View
  • Junior Suite Ocean View
  • Master Suite Ocean View

What’s around

Landmarks

  • In Bocagrande
  • Bocagrande Beach - 1 min walk
  • Castillo Grande Beach - 23 min walk
  • Clock Tower - 25 min walk
  • Plaza Santo Domingo - 27 min walk
  • Cartagena de Indias Convention Center - 28 min walk
  • San Felipe de Barajas Castle - 41 min walk
  • Port of Cartagena - 3.8 mi / 6.1 km
  • Playa Manzanillo - 14.2 mi / 22.9 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
Profile: Bocagrande

Profile: Bocagrande

Tourist-friendly Bocagrande, or “big mouth,” is a dynamic area east of Cartagena Bay. The area is known for its long beaches and distinctive volcanic sands, but there’s plenty of offshore activity, too. You’ll find some of the area’s most chic, upscale nightclubs here. Avenida San Martin is a whirlwind of activity, teeming with luxury hotels, buzzing bars, and seemingly endless boutiques.

Modern apartments and condominiums give the area a heavily modern, downtown vibe, but Bocagrande is ultimately a beach town first—the Caribbean’s answer to Miami Beach, with a few hints of urbanity thrown in for balance.

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Cra 1 No. 9-82, Cartagena, 130001, Colombia

At a glance

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Beach shuttle (surcharge)
  • Beach sunloungers
  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Nightclub
  • Beach umbrellas
  • Pool sunloungers
  • Sauna
  • Beach towels
  • Billiards or pool table

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2018
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 90000 per room (roundtrip)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service to the beach, casino, and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge of COP 100000 (subject to availability)

Children & extra bedsPay at property

  • Airport shuttle service for children up to age 6 costs COP 0 (roundtrip)
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

ParkingPay at property

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • Cartagena Dubai
  • Be Live Experience Cartagena Dubai Hotel
  • Be Live Experience Cartagena Dubai Cartagena
  • Be Live Experience Cartagena Dubai Hotel Cartagena

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Be Live Experience Cartagena Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of COP 100000 (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Chef Julian (5-min walk), Gokela (6-min walk), and Juan Valdez Café (7-min walk).
  • Yes, an airport shuttle is available. The charge is COP 90000 per room roundtrip.
  • No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.
  • Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. Be Live Experience Cartagena Dubai also has a sauna and a steam room.
6.8.Good.
  • 4.0.Fair

    Not good

    3 night family trip, Jul. 12, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The communication with the customer was very poor, the public relationship very bad with the people at the lobby, they never know anything and the word "No" was always the first answer without even trying to please the customer. Maybe for the people that live in the Colombia country was good, but we that came from USA the service was terrible and will not recommend anyone to go there.

    7 night family trip, Jun. 27, 2021

    Verified Expedia guest review

  • 6.0.Good

    Hotel is equivalent to staying at a motel on the side of The highway. The pool is very nice but I honestly didn’t use it. I would give the hotel a C rating. Blankets felt like sand paper. But the hotel is clean .

    5 night trip with friends, Apr. 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The cover situation

    Everything was awesome. Hotel Dubai is the only hotel that I stay at when I come to Cartegena. The only thing I would say that I wish they fix is the covers situation. I have been staying at hotel Dubai for about 2 years when I visit Cartegena and I speak from experience when I say.. they don’t have any covers. The only thing that that they have are the sheets and when I turn the ac on.... that doesn’t work for me at all so other then the cover situation... I don’t have any complaints about the hotel what’s so ever

    Johnson, 2 night business trip, Apr. 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location i love it amazing staff more tgan satisfied

    3 night romance trip, Mar. 27, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Big hotel in tourist Bocagrande area of Cartagena. About a 10 minute drive or taxi ride to the historical district. So excellent location but very old property. The gym was horrible. The pool was a nice place freshly remodeled. Breakfast was nice but very limited in choices and it was the same for the days we stayed. Service was excellent but will not come back to this hotel. We paid $80 per night which I think is outrageous for this hotel.

    2 night romance trip, Mar. 17, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Ok for a budget hotel, but look around for better

    Good Location, nothing expectacular to talk about, the pool is very cold, the hotel is kind of outdated, the breakfast was bland at best, but you get what you paid for. It is a good location, close to everything you can think off, the staff is nice and friendly, we didn't get our room cleaned very often don't know why. The roof top has a nice view, but the music system is awful, sounds like the speakers are burnt, the staff on the rooftop, doesn't seem to want to be there, we saw chairs and tables that were knocked over by the wind, not organized at all. the motif I didn't understand, the beach is awful as well, but you can walk a couple of blocks up and the beach gets better not great but better. Wifi was very spotty, the bed was hard the windows could of been cleaned more often. If your on a budget and you get it under $50 a night I would do it again, otherwise if its within the same price range, go somewhere else.

    4 night trip, Feb. 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not much to say that place is not like the pictures

    5 night trip with friends, Jan. 20, 2021

    Verified Expedia guest review

  • 2.0.Poor

    If you want to be thoroughly disappointed, stay here. The hotel looks beautiful from the street. That's the extent of the beauty along with the views. The rest of the hotel is extremely outdated and needs some TLC. I purchased the "all-inclusive" plan which was a waste of money. The drinks were made with no labeled liquor, and only included local beer. Everything else was an upcharge. However the most disappointing thing was the food. Even during covid, the buffet was self serve and included very limited options. I didn't try the pool because it closed so early like 8pm. However the pool bar was open till 9pm, with the rooftop bar open until 10. Overall, I did not enjoy my stay, and would not recommend this hotel. The only things I did enjoy were the views and the surrounding location as it is steps from the beach.

    Tacara, 2 night romance trip, Dec. 29, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel looks a little dated and our room looked somewhat neglected. Stains on the floor and shower. Breakfast was just average, and there were not any news channels in English. The staff was very courteous and friendly. Good location too.

    5 night romance trip, Mar. 13, 2020

    Verified Expedia guest review

See all 157 reviews