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Be Live Experience Cartagena Dubai

Photo gallery for Be Live Experience Cartagena Dubai

Front of property
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Superior Ocean View | Premium bedding, minibar, in-room safe, desk

Overview of Be Live Experience Cartagena Dubai

Be Live Experience Cartagena Dubai

4-star property
4-star beach hotel with beach shuttle, near Bocagrande Beach

6.4/10 Good

286 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is AU$167
Price available on 3/2/2023
Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001

Room options

About this area

What's nearby

  • In Bocagrande
  • Bocagrande Beach - 1 min drive
  • Ayala Center - 11 min drive
  • Clock Tower - 13 min drive
  • Blanca Beach - 67 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Chef Julian - 5 min walk
  • Gokela - 6 min walk
  • Semolina - 7 min walk
  • Juan Valdez Café - 7 min walk
  • Ely - 8 min walk

About this property

Be Live Experience Cartagena Dubai

At Be Live Experience Cartagena Dubai, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and manicures and pedicures. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights at this upmarket hotel include 2 bars/lounges, a nightclub and a rooftop terrace. Fellow travellers say good things about the pool and comfortable beds.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 244 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*

Off-site

  • Area shuttle within 3 meters*
  • Beach shuttle*
  • Free shopping centre shuttle
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children's pool
  • Playground

What to do

  • Beach shuttle (surcharge)
  • Pool table
  • Beach access
  • Bike rentals nearby
  • Ecotours nearby
  • Boat tours nearby

Working away

  • 2 meeting rooms
  • Conference centre (1615 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 90000 per room (roundtrip)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Local area shuttle service to the beach, casino and theme park is offered for an extra charge
  • Late checkout can be arranged for an extra charge of COP 100000 (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 6 costs COP 0 (roundtrip)
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Cartagena Dubai
Be Live Experience Cartagena Dubai Hotel
Be Live Experience Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai Hotel Cartagena

Frequently asked questions

Does Be Live Experience Cartagena Dubai offer free cancellation for a full refund?
Yes, Be Live Experience Cartagena Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Be Live Experience Cartagena Dubai?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Be Live Experience Cartagena Dubai on 3 Feb 2023 start from AU$167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Be Live Experience Cartagena Dubai?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Be Live Experience Cartagena Dubai?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Be Live Experience Cartagena Dubai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Be Live Experience Cartagena Dubai?
Yes, there's free self and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Be Live Experience Cartagena Dubai?
Yes, an airport shuttle is available. The charge is COP 90000 per room roundtrip.
What are the check-in and check-out times at Be Live Experience Cartagena Dubai?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of COP 100000 (subject to availability).
Is there an on-site casino at Be Live Experience Cartagena Dubai?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.
What is there to do at Be Live Experience Cartagena Dubai and nearby?
Have fun with nearby activities such as cycling and boat tours. Additional recreation nearby includes casino gaming, ecotours and segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. Be Live Experience Cartagena Dubai also has a sauna and a steam room.
Are there restaurants at or near Be Live Experience Cartagena Dubai?
Yes, there's an on-site restaurant. Nearby restaurants include Chef Julian (5-min walk), Gokela (6-min walk) and Semolina (7-min walk).
What's the area around Be Live Experience Cartagena Dubai like?
Be Live Experience Cartagena Dubai is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Plaza Bocagrande Commercial Center and 15 minutes' walk from Hospital Naval de Cartagena. Travellers say that the hotel is in a great location.

Reviews

6.4

Good

7.0/10

Cleanliness

7.1/10

Staff & service

6.4/10

Amenities

6.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Fair

Privacy concerns
A few Security concerns as if someone had access to my Room outside of staff ! Rosa
Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, everything was at walking distance
salvador, 5-night trip
Verified Expedia guest review

8/10 Very good

great staff the room is was amazing...The "gym" was 4 old 90's pieces of equipment that didn't work. Other than that I enjoyed and would stay again.
Jamal, 2-night trip
Verified Expedia guest review

6/10 Good

The hotel looks new from the outside but appears old inside. The gym is outside and horrible. Our sofa was dirty. The sink is outside of the bathroom which is inconvenient. The pool and rooftop bar are nice
Richard, 2-night romance trip
Verified Expedia guest review

4/10 Fair

good situacion , but the frontdesk refuse to provide 2 keys for the room, no sense, so we were 2 people, depending on one Key, so this create to us feel unconfortable in the hotel.
Manuel, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Sergio, 3-night trip
Verified Expedia guest review

2/10 Poor

arriving to cartagena was great, but when we got out the taxi into our hotel we were greated with construction right across from our hotel. We then proceed to check in but we’re told that we were too early and had to wait till 3 to make the line almost as if we didn’t pay the room as if it was a lotto. We go eat and come back at 3 as instructed to find maybe 50 people in the check in area. After being on a plane and arriving to our hotel i had to wait 2 hours on my feet with my luggage to check in to my “suit” the manager in charge that day Ivan never once mentioned why this was taking so long or thanked any of us for our patience. It’s as the employees were working slow on purpose. One rep spent 45 mins w one guy. It was the worst experience ever but once we got the room all was good.. so we thought. ROACHES, roaches all over the bed appeared & room. About 8 roaches to be exact. They were in bedding in my bag and it was clear the room was infested. After going down in such a hurry Ivan tried to put us in the only room he had available, the 29th floor beneath the bar. He tried to give us a closet for a room. We took all our things to this room he kept saying would be better only to find out it was literally a closet the last room standing. After telling him i cannot accept the room he put us back in the room infested room and said that’s all he had and he was sorry. DO NOT STAY HERE NO REFUND NO CUSTOMER SERV
Victoria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything perfectly
Ramon, 1-night family trip
Verified Expedia guest review

6/10 Good

More cleaning
nelson, 5-night romance trip
Verified Expedia guest review

4/10 Fair

This property couldn't be a 4 star property if you gave it an extra 2 stars out of kindness. This is a terribly ruin hotel, and I run hotels for a living. EVERYTHING is broken, in my room alone - The phone didn't work. The internet didn't work (I was told to just log on to the room next door). The shower head was broken and water cascaded out of the four sides of the shower head (like a waterfall) but nothing out the middle. The fridge worked intermittently All of this was reported to the reception staff on day 1, none of which speak any english at all and really don't care. Day 2 I established that the manager speaks English, and he was busy having morning coffee, so I reported this directly to him, he informed me that 'he'd personally deal with it straight away'. Nothing was done and he was never available from that moment on. The food is awful in this hotel, the hot breakfast is quite honestly the most disgusting food I've seen served in a hotel of this level anyway in the world I've traveled. There is also no food outlets on site, even for a coffee, outside of breakfast, lunch and dinner service. Thankfully I didn't go anything other than B B so I didn't have to eat the lunch and dinner food. Just be prepped to go to Starbucks 5 mins away for coffee every time you want one as the onsite Cafe seems to be open for about 15 mins a day, and its never the same 15mins. The only thing going for this hotel, the housekeeping staff at least clean the room daily!
Richard, 8-night trip
Verified Expedia guest review