In the heart of Tokyo, Tokyu Stay Ginza is a haven for travelers. Savor the flavors at the restaurant, explore nearby Ginza Six and Tokyo International Forum or unwind with a coffee from the cafe.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
24/7 front desk
Air conditioning
Laundry facilities
Free WiFi
Main amenities (12)
Housekeeping (on request)
Restaurants
Breakfast available
Coffee shop/cafe
24-hour front desk
Air conditioning
Front desk safe
Vending machine
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Feel at home (6)
Children stay free
Microwave
Private bathroom
Laundry facilities
Lift
Deep-soaking bath
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
18 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Double Room, Non Smoking (Single Use)
Standard Double Room, Non Smoking (Single Use)
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
15 sq m
Sleeps 1
1 Double Bed
View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking
Executive Double Room [Washer and Dryer Furnished], Non Smoking
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
32 sq m
City view
Sleeps 2
1 King Bed
View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking
Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking
Highlights
Soundproofed
Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
25 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Superior Double Room, Non Smoking (Single Use)
Superior Double Room, Non Smoking (Single Use)
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
18 sq m
Sleeps 1
1 Queen Bed
View all photos for Superior Twin Room, Non Smoking (No Washing machine)
Superior Twin Room, Non Smoking (No Washing machine)
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
25 sq m
Sleeps 2
2 Large Single Beds
View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking
Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking
Highlights
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
25 sq m
City view
Sleeps 1
1 Queen Bed
View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)
Superior Twin Room, Non Smoking (Single Use, No Washing machine)
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
25 sq m
Sleeps 1
2 Large Single Beds
View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking
Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
32 sq m
City view
Sleeps 1
1 King Bed
View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking
Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
15 sq m
Sleeps 2
1 Double Bed
View all photos for Executive Double Room
Executive Double Room
Sleeps 2
1 Queen Bed
View all photos for Superior Double Room Non smoking
Superior Double Room Non smoking
Sleeps 2
1 Queen Bed
View all photos for Residential Double Room Non smoking
Residential Double Room Non smoking
Sleeps 2
1 Queen Bed
View all photos for Superior Twin Room Non smoking
Superior Twin Room Non smoking
Sleeps 2
2 Single Beds
View all photos for Moderate Double Room with Small Double Bed Non smoking
Moderate Double Room with Small Double Bed Non smoking
Tokyu Stay Ginza offers a great location, putting you within a short 10-minute walk of Ginza Six and Tsukiji Outer Market. Guests will have free perks such as WiFi and wired Internet. Also, Tokyo Imperial Palace and Tokyo Tower are a short five-minute drive away. The helpful staff and nearby shopping get great marks from fellow travellers. The property is only a short walk to public transportation: Higashi-ginza Station is 3 minutes and Ginza Station is 3 minutes.
Languages
English, Japanese
At a glance
Hotel size
191 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Coffee shop
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Children's slippers
Iron/ironing board (on request)
All-in-one washer and dryer
Laundry detergent
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo
Frequently asked questions
Does Tokyu Stay Ginza offer free cancellation for a full refund?
Yes, Tokyu Stay Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Ginza?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Ginza?
Sorry, there's no on-site parking at Tokyu Stay Ginza.
What are the check-in and check-out times at Tokyu Stay Ginza?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near Tokyu Stay Ginza?
Yes, there's an on-site restaurant.
Does Tokyu Stay Ginza have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Tokyu Stay Ginza like?
Tokyu Stay Ginza is in Ginza, a short 3-minute walk from Higashi-ginza Station and 4 minutes' walk from Ginza Six. Travellers say that this hotel is in a good location.
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Tokyu Stay Ginza Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Mar 2025
Very helpful, cheerful staff. Very accommodating speaking English.
Verified traveller
2-night trip
8/10 Very good
9 Mar 2025
Good but basic
Staffs at front desk are not very good at communicating with guests in English.
No complimentary water.
Good location for shopping in Ginza.
Yan Chi Lana
Yan Chi Lana, 1-night trip
10/10 Exceptional
24 Nov 2024
Amazing hotel to stay at. Convenient location, amenities, and a wonderful staff.
Constante
Constante, 9-night trip
10/10 Exceptional
23 Nov 2024
Great location nice sized room for Tokyo
Cody
Cody, 3-night trip
10/10 Exceptional
24 Dec 2024
Great location in Ginza
Clean and excellent location. Great having a washer dryer in room. Friendly staff.
Allan
Allan, 1-night trip
10/10 Exceptional
8 Nov 2024
Great location, friendly and helpful staff 10/10
Nick
Nick, 5-night trip
10/10 Exceptional
30 Oct 2024
Excellent location in Ginza Area.
Jorge
Jorge, 4-night trip
10/10 Exceptional
28 Nov 2024
Good amenities big comfy bed and close to station convenience stores and train stations
Harrison
Harrison, 4-night trip
10/10 Exceptional
13 Oct 2024
Extremely clean, quiet and their breakfast is incredible good!
jorge
jorge, 6-night trip
8/10 Very good
2 Dec 2024
The hotel’s location is easy to go around Tokyo. Washing machine in the room is a plus. Friendly staff and room is clean. Will definitely recommend to stay.
Hoi Yan Flora
Hoi Yan Flora, 4-night trip
8/10 Very good
7 Mar 2025
GREAT LOCATIONS, small room
Nice hotel and great area for shoppinng and food. There's a sky hop tour bus, go to the right of main hotel entrance, cross street and go left (cdross street) and and you will find stop a few feet away. (Hotel employees didn't know where stop was) Room was so very small. No real place for luggage, we were crammed in room. It was nice to have washer/dryer in room. Bathroom nice size. Pillows not so comfortable, bed okay. Checkin is strictly at 3 pm. No early checkin. Let you leave luggage. All in all a good place to stay.
martha
martha, 3-night trip
10/10 Exceptional
15 Oct 2024
Great Area, next to shopping and restaurants.
Edward
Edward, 1-night trip
8/10 Very good
24 Oct 2024
The staff was very friendly and helpful.
Calbert
Calbert, 5-night trip
10/10 Exceptional
27 Oct 2024
It was a little expensive for one night but the property is nice and a great location.
April
April, 1-night trip
6/10 Good
23 Oct 2024
This hotel is in the heart of Ginza. Shopping central and close to Ginza station which is well connected.
Kristine
Kristine, 4-night trip
6/10 Good
7 Dec 2024
Good location but room is very small
Sheila
Sheila, 3-night trip
10/10 Exceptional
7 Nov 2024
Convenient location near subway station, quiet and safe. Staff was very helpful in getting our luggage transported to our next hotel.
Nancy
Nancy, 1-night trip
10/10 Exceptional
8 Nov 2024
Very helpful and kind staff. Great place to catch a taxi. Calm area with tons of shopping opportunities
Michelle
Michelle, 3-night trip
10/10 Exceptional
7 Sept 2024
Very convenient place to stay while in tokyo
Daniel
Daniel, 2-night trip
10/10 Exceptional
30 Aug 2024
Nice Hotel
Steven
Steven, 14-night trip
8/10 Very good
23 Jan 2025
The only negative thing is the toilet
The room is comfortable and spacious. But the toilet is quite smelly, it’s particularly noticeable when you come back into the hotel after a day. It’s ok after the ventilation is on for some time. Suspects the smell comes from the pipes. Making the whole experience from great to average.
Verified traveller
3-night trip
10/10 Exceptional
1 Dec 2024
My first time in Ginza areas hotel and it was amazing!
I love it! I will definitely go back there.
Specially, Front desk staff! Friendly and very kind.
Thank you!
Miho
Miho, 3-night trip
10/10 Exceptional
15 Oct 2024
Great location, very walkable area, both upscale and affordable stores and restaurants nearby.
The hotel met all of our needs.
We had a spacious room with a washer and dryer: what a pleasure!
Elena
Elena, 5-night trip
10/10 Exceptional
2 Sept 2024
The location was perfect, easy to get public transport. The staff were amazing and very helpful when our plans changed and we needed to extend our stay.
Sally
Sally, 4-night trip
8/10 Very good
7 Dec 2024
Good amenities but very small spacr
we got the standard bed for and had good amenities like microwave, oven toaster, kettle and laundry/dryer. Though room is small for your typical japanese hotel room. carpet floor needs a good steam cleaning as it smells like shoes.