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Solace Hotel Santiago

4.0 star property
Ski hotel with ski shuttle, near Clinica Santa Maria

Choose dates to view prices

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Interior entrance
Poolside bar
Lobby lounge
Near San Cristobal Hill, Solace Hotel Santiago offers a serene getaway with free breakfast and a poolside bar. Relax by the rooftop terrace or indulge in local cuisine at Zafferano; previous guests have raved about the breakfast, pool, and helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Conference centre

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout curtains
The current price is AU$192
7 Dec - 8 Dec

Why we love this property

Splash zone for everyone
The seasonal outdoor pool at this hotel offers more than just a place to swim. Find refreshment and fun at the poolside bar.
Relaxation haven
Spa therapists deliver deep-tissue and in-room massages at this hotel. The fitness room offers energising workouts to complement soothing treatments.
Foodie's paradise
Discover local and international cuisine at the restaurant or unwind at the bar. Indulge in buffet breakfast, vegan options, and in-room champagne service.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Double Room

  • 29 sq m
  • Sleeps 3

View all photos for Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Twin Room

  • 29 sq m
  • Sleeps 2

View all photos for Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite

  • 42 sq m
  • Sleeps 3

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

9.6 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

What's nearby

  • Costanera Center - 12 min walk - 1.1 km
  • Santiago Town Square - 5 min drive - 4.4 km
  • Palacio de la Moneda - 5 min drive - 4.8 km
  • San Cristobal Hill - 6 min drive - 2.3 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 5.8 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive
  • Parque Almagro Station - 7 min drive
  • Matta Station - 7 min drive
  • Hospitales Station - 7 min drive
  • Pedro de Valdivia Station - 3 min walk
  • Los Leones Station - 9 min walk
  • Manuel Montt Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Lomit's - ‬7 min walk
  • ‪La Bifería - ‬7 min walk
  • ‪Juan Valdez Café - ‬7 min walk
  • ‪La Pizza Nostra - ‬7 min walk
  • ‪Sangucados - ‬8 min walk

About this property

Solace Hotel Santiago

Solace Hotel Santiago features a ski shuttle and places you within a 15-minute walk of Costanera Center. Guests can indulge in deep-tissue massages and enjoy local and international cuisine at Zafferano, which is open for breakfast, lunch and dinner. Other highlights include 2 coffee shops/cafes, a rooftop terrace and a poolside bar. The pool and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Pedro de Valdivia Station is 3 minutes and Los Leones Station is 9 minutes.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site garage
    • Free off-site parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski shuttle (surcharge)
  • Access to nearby health club

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski shuttle (surcharge)

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Dining

Zafferano – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
  • Airport shuttle service is offered for an extra charge of USD 75 per vehicle (return)
  • Local area shuttle and ski shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to April
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago offer free cancellation for a full refund?

Yes, Solace Hotel Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Solace Hotel Santiago?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Solace Hotel Santiago?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Solace Hotel Santiago?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Solace Hotel Santiago?

Yes, an airport shuttle is available. The charge is USD 75 per vehicle return.

What are the check-in and check-out times at Solace Hotel Santiago?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Solace Hotel Santiago and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a seasonal outdoor pool, a 24-hour fitness centre and spa services. Solace Hotel Santiago also has access to a nearby health club.

Are there restaurants at or near Solace Hotel Santiago?

Yes, Zafferano offers local and international cuisine.

What's the area around Solace Hotel Santiago like?

Solace Hotel Santiago is a short 3-minute walk from Pedro de Valdivia Station and 14 minutes' walk from Costanera Center. Travellers say that the hotel is in a great location.

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Reviews

Solace Hotel Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was plentiful, fresh, and had a good variety with options for every preference. (43 reviews)
  • The rooftop pool and bar area was a beautiful and relaxing spot with great views. (26 reviews)
  • The property's dining options, including the rooftop restaurant and breakfast buffet, were highly praised for their excellent food and friendly staff. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
View
Restaurant
Lobby
Rooftop pool
Food
Bar

Reviews

8/10 Very good

Staff was not the nicest but overall great stay
Julianna, 2-night trip

10/10 Exceptional

Best hotel in Santiago

Excellent stay, everything was top notch, especially the service, breakfast, location, and amenities
Chowdhury, 3-night trip

10/10 Exceptional

Foid options, bed comfort, internet access. Friendly and king staf.
Maria Aparecida, 5-night trip

8/10 Very good

I stayed in the Solace for 4 nights on a business trip and I wouldn't hesitate to stay here again. It's well located, the staff is amazing, and its comfortable. I would note though that the gym is very underwhelming and there is almost no counter space in the bathroom.
Dean, 4-night trip

10/10 Exceptional

Staff was very professional, helpful and friendly and the pool deck and bar were a beautiful place to relax.
Kathleen, 2-night trip

10/10 Exceptional

The stay was excellent, great rooms and the staff was amazing. Highly recommend!
Elena, 4-night trip

10/10 Exceptional

great choose

Great hotel with a friendly staff and nice amenities, room is spacious and comfortable enough, fitness room in the top es really good and location is unbeatable
Marcelo, 4-night trip

10/10 Exceptional

Great hotel that is located in a great area. There are several restaurants and stores. We walked everywhere and didn't feel it was far from anything. The room was spacious, clean, and comfortable. They provide free water and soda in the room along with breakfast every morning with many options. The staff is friendly and helpful with any questions.
Kimberly, 1-night trip

10/10 Exceptional

Helpfull staff , clean and easy to get arround.
Philip, 1-night trip

10/10 Exceptional

Really good hotel. Clean, spacious room, good breakfast, great location near restaurants and metro on doorstep. Would recommend
Darren, 3-night trip

10/10 Exceptional

Excellent
Marcos, 3-night trip

10/10 Exceptional

My wife and I were celebrating our 4th wedding anniversary and we decided to make Solace our stay of choice, the staff was very customer friendly and even though we spoke English they made sure the information provided was clear and precise, a big thank you to our room maid Nicole she made sure our room was properly clean, overall it’s a 5 star rating for us and we would definitely book our stay at SOLACE again it was a great experience.
Leroy, 5-night trip

10/10 Exceptional

Great Stay in Santiago

The first hotel of our trip to Chile and we loved it. Beautiful rooftop pool and restaurant with stunning views, helpful staff and walkable neighborhood. Boutique feel and very comfortable. Would stay here again!
Michael, 3-night trip

10/10 Exceptional

Our Best Hotel Stay in 2024

Our stay was wonderful and the staff was so welcoming and gracious. We would highly recommend it. Everything we needed wad within walking distance!
Yeon Ju, 4-night trip

10/10 Exceptional

Little gem in Santiago

Came for work and brougjt my husband. A great hotel on a quiet street, within a short distance from my office and economical stores and redtaurants.
SHARON, 2-night trip

10/10 Exceptional

Great choice
Josef, 2-night trip

10/10 Exceptional

WOW

The view is spectacular! I loved everything about this hotel would definitely stay again and recommend! ♥️
Holly, 2-night trip

10/10 Exceptional

Our hotel choice

The 3rd time at the Solace and we will never consider another hotel as it delivers what we need, i.e friendly staff, clean rooms with always free water and coffee, nice breakfast and good location. Also free parking
3-night trip

10/10 Exceptional

A very nice hotel with a great pool, gym and bar area. The service in the rooftop bar is pretty bad and they had less than half the food and drinks menu available but the view is worth it. The rooms are excellent
Benjamin, 2-night trip

10/10 Exceptional

Great hotel

Service of staff was really great, always friendly and helpful. Room was clean and nice, things to improve would be seemed difficult to regulate the temperature of the room, and the bed needed a mattress protector.
2-night trip

4/10 Fair

BAD SERVICE

When we arrived at the room, at night, it does not have toilet paper. It was requested and took a long time to deliver it. We tried to conect the cable TV, but after a long time, we discovered the cable TV was not working in the Hotel.... Really poor service.
AGNALDO, 3-night trip

8/10 Very good

Nice looking hotel. The reception are really nice. We were given room 401, view onto a building and like a generator. Fine for us as we were not spending much time at the hotel. Good transport options for exploring Santiago and the front desk were able to provide helpful directions. There are many positives but I was disappointed by the 24hr pool which isn’t heated. I would have liked to have an evening swim. Though there is a gym there wasn’t really a shower so not ideal if you go after check out.
Louise, 1-night trip

4/10 Fair

I liked that the property was in close proximity to restaurants and sightseeing. But the sink in the bathroom stayed clogged throughout my stay even though I let them know twice about this problem. The shower door would not close and all the water would run onto the floor.
Hemal, 2-night trip

4/10 Fair

The food at breakfast is terrible and especially so for folks who are lactose intolerant. There were no down pillows just really uncomfortable synthetic ones. Housekeeper didn't even put toilet paper on the holder. Not a 4 star hotel.
Kay W, 3-night trip

10/10 Exceptional

A localização é muito boa, entre o centro e o shopping Costanera Center
DIEGO, 6-night trip