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InterContinental Santiago, an IHG Hotel

Photo gallery for InterContinental Santiago, an IHG Hotel

Exterior
Lobby
Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Daily cooked-to-order breakfast for a fee
Lobby

Overview of InterContinental Santiago, an IHG Hotel

InterContinental Santiago, an IHG Hotel

4.5 star property
4.5-star ski hotel with ski shuttle, near Costanera Center
7.4 out of 10 Good
7.4/10 Good

270 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Internet access
  • Restaurant
The price is AU$232
Price available on 10/6/2023
Map
Av. Vitacura 2885, Las Condes, Santiago, Region Metropolitana, 7550024
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Las Condes
  • Costanera Center - 6 min walk
  • Parque Arauco Mall - 3 min drive
  • Santa Lucia Hill - 6 min drive
  • Plaza de Armas - 6 min drive
  • San Cristobal Hill - 12 min drive
  • Palacio de la Moneda - 7 min drive
  • Julio Martinez Pradanos National Stadium - 9 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 25 min drive
  • Santiago Central Station - 12 min drive
  • Tobalaba Station - 10 min walk
  • El Golf Station - 12 min walk
  • Los Leones Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • Pinpilinpausha - 2 min walk
  • Restaurant Don Carlos - 2 min walk
  • Aligot - 2 min walk
  • Le Due Torri - 2 min walk
  • Milk - 2 min walk
Map

About this property

InterContinental Santiago, an IHG Hotel

Featuring a ski shuttle, InterContinental Santiago, an IHG Hotel is a great choice for your ski holiday in Santiago. You can indulge in massages, facials or aromatherapy, and grab a bite to eat at Terranée, which serves Mediterranean cuisine and is open for breakfast. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Ski storage is also available. Fellow travellers say great things about the overall value and restaurant. The property is only a short walk to public transportation: Tobalaba Station is 10 minutes and El Golf Station is 12 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 382 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • On-site self-parking (USD 25 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*
  • Ski shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Spa services
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Skiing nearby
  • Ski hire shops

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Hairdryer

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Terranée – This fine-dining restaurant specialises in Mediterranean cuisine and only serves breakfast.
The Lobby Bar and Resto – This family restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pasta e Basta – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Cafe Ritual – On-site café. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • WiFi is available in guest rooms for USD 20 per day (3-device limit, rates may vary)
  • WiFi is available in public areas for USD 20 (3-device limit, rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 25 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Local area shuttle service to the casino, shopping centre and ski area is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Parking

  • Self-parking costs USD 25 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental Hotel Santiago
InterContinental Santiago
Santiago InterContinental
Intercontinental Santiago Hotel Santiago
InterContinental Santiago Hotel
InterContinental Santiago
InterContinental Santiago an IHG Hotel
InterContinental Santiago, an IHG Hotel Hotel
InterContinental Santiago, an IHG Hotel Santiago
InterContinental Santiago, an IHG Hotel Hotel Santiago

Frequently asked questions

Does InterContinental Santiago, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Santiago, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Santiago, an IHG Hotel?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at InterContinental Santiago, an IHG Hotel on 10 June 2023 start from AU$232, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Santiago, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Santiago, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at InterContinental Santiago, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Santiago, an IHG Hotel?
Yes. Self-parking costs USD 25 per day. Parking spaces may be limited.
Is an airport shuttle service offered by InterContinental Santiago, an IHG Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at InterContinental Santiago, an IHG Hotel?
You can check in from 3 PM - 11:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at InterContinental Santiago, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.
Are there restaurants at or near InterContinental Santiago, an IHG Hotel?
Yes, Terranée offers Mediterranean cuisine.
What's the area around InterContinental Santiago, an IHG Hotel like?
InterContinental Santiago, an IHG Hotel is a short 10-minute walk from Tobalaba Station and 6 minutes' walk from Costanera Center. Travellers love the hotel's prime location.

Reviews

7.4

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Jill, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

location
Silvia, 2-night business trip
Verified Expedia guest review

6/10 Good

Main carpet in-front of the elevators has masive stains Bathroom of the room extremely noise once flushed, plus the water tank did not release the water properly Shower with half a door.
Raul, 4-night business trip
Verified Expedia guest review

2/10 Poor

I booked for two nights and both days was not able to take shower because there was no hot water, the staff at the hotel was terrible never received a responde about the water temperature issue and decided to leave, the manager at the hotel offered an upgrade for my next stay. I will never stay in that hotel.
Francisco, 2-night romance trip
Verified Expedia guest review

8/10 Very good

It was okay, need recycling garbage can in the room, coffee machine difficult to make it work. I requested to change room because my was too dark but none gave me any answer. Location is good but I wasn't impress with the service.
Beatriz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Been in same hotel before, service excellent but need better maintenance in the bathroom. Water coming out from the shower stall. Old telephones but overall great place to stay.
Rodrigo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Good location rude staff
Clean room slow service and rude staff at the front desk. Nice location very expensive parking good restaurants around
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

GUILHERME, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Location was in a nice safe district close to restaurants. Not the most interesting area.
1-night romance trip
Verified Expedia guest review