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1 room, 2 adults

InterContinental Santiago, Santiago, Chile

4.5-star4.5 stars
Av. Vitacura 2885Las Condes, SantiagoRegion Metropolitana7550024Chile

Luxury hotel with 4 restaurants, near Costanera Center
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Good7.0
Location
Great location
Breakfast
Tasty breakfast
Vibe
Vibe is not too good
Value for money
Value for money could be better
100See all 100 Hotels.com reviews
From 587 reviewsTripAdvisor Traveller Rating

InterContinental Santiago, Santiago, Chile

from A$178
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Club Room, 1 King Bed, Accessible, Business Lounge Access
  • Standard Room, 2 Single Beds
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Standard Room

What’s around InterContinental Santiago, Santiago, Chile

Landmarks

  • Heart of Santiago
  • Peru Plaza - 6 min walk
  • Sculpture Park - 15 min walk
  • Bicentennial Park - 16 min walk
  • Los Leones Golf Club - 16 min walk
  • Vivo Panorámico - 18 min walk
  • Sernatur - 27 min walk
  • Clinica Santa Maria - 40 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive
  • Santiago Central Station - 20 min drive
  • Tobalaba Station - 10 min walk
  • El Golf Station - 12 min walk
  • Los Leones Station - 16 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Limited parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 381 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking (limited) *

Offsite

  • Area shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Ski shuttle (surcharge)
  • Ski storage
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Golfing nearby
  • Ski equipment rental shops nearby
  • Snowboarding nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Built in 1995
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Terranée - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

La Terraza - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Pasta e Basta - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Temple - This restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

InterContinental Santiago, Santiago, Chile’s small print

Also known as

  • InterContinental Santiago Hotel
  • InterContinental Santiago
  • Intercontinental Santiago Hotel Santiago
  • Intercontinental Santiago Hotel Santiago
  • InterContinental Santiago Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Utility surcharge: USD 17.85 per accommodation per night

Optional extras

Self parking costs USD 25 per day

Valet parking costs USD 25 per day

Rollaway beds are available for USD 50 per night

Breakfast costs between USD 20 and USD 25 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

WiFi is available in guestrooms for USD 20 per day (rates may vary)

WiFi is available in public areas for USD 20 (3-device limit, rates may vary)

Area shuttle service to the casino, shopping center, and ski area is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 100 reviews

InterContinental Santiago, Santiago, Chile
Poor2.0
Horrible experience
our stay was terrible. they have three towers. one is completely run down, dirty. signs all over the place that thy want to renovate. carpets were so dirty that even massive amount of air freshener they were pumping in the air through( that is what I believe they were doing as air freshener smell was unbearable) air conditioning could not take the smell away. I had to fight with the hotel managers to finally change our room to another tower.
Sohrab, ca2 night trip
InterContinental Santiago, Santiago, Chile
Poor2.0
Terrible experience, try to avoid.
Was placed in a hotel room in the back tower. By far the worst hotel room I have ever been placed in and i travel alot for work. It was old, the walls were filthy, carpet was filthy, Bathroom hadn't been updated in what looked like 30 years, there was grout missing in between the tiles. The mattress was sagging, and uncomfortable. The chair for the desk had stains all over it and there were hairs on the bed, there was also a faint mould smell lingering in the air. There was also construction going on during the day which made it very loud in the room at times. When I complained I was forced to pay 100 USD to upgrade to a newer room. This was a terrible experience, this hotel should have a warning that there are rooms of this condition there and that there is construction going on. I have been in university dorms that were better.
Richard, ca2 night trip
InterContinental Santiago, Santiago, Chile
Good6.0
Great area; rooms need some TLC.
Lobby was beautiful - but the room was in desperate need of a renovation. Bathroom especially - mold on the ceiling, caulking along the tub was stained pink/red. Carpet looked stained and as though carpet powder had recently been shaken over parts of it. Room was simply tired looking with wallpaper that was overused in areas and dirty. I was only there one night so not enough for me to request a room change. I heard that the tower I was in had rooms that were not yet renovated but definitely not the InterContinental Hotel experience that I'm used to. The concierge team was quite friendly but the check in person was less so.
Lindsay, ca2 night trip
InterContinental Santiago, Santiago, Chile
Fair4.0
Unpleasant experience
The hotel is nice, however during my stay there was ongoing refurbishment of the third floor and huge noise between 09:00 and 18:30. The hotel gests were not advised regarding the ongoing repair and had to support that. Some of the receptionist need to be more tolerant to the guests regarding the complains and to offer solutions, instead of being rude. Personally I will avoid this hotel in the future.
Zheko, gb5 night trip
InterContinental Santiago, Santiago, Chile
Poor2.0
Expensive for a great hotel - this is poor hotel
Hotel is not near anything for tourists, but hotels.com relocated me here anyway. Could not find transportation, nothing to eat within 5 kilometers unless you like to eat dinner at 5pm. Supposedly I got an "upgrade " to a 10 sq meter box. I wonder how small the room would have been without the "upgrade"? Area is extremely dangerous at night. Taxi driver took me to even worse neighborhood from hotel and made me get out with suitcases. I was in the process of being mugged but a passer by called the police. Breakfast was picked over and not restocked. Put me in substandard eating area.
Eric, us1 night trip

See all reviews

InterContinental Santiago, Santiago, Chile

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