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The Ritz-Carlton, Santiago

5.0 star property
Luxury hotel with indoor pool, near Costanera Center

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The Ritz-Carlton, Santiago

Photo gallery for The Ritz-Carlton, Santiago

Gym
Indoor pool
Property entrance
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Restaurant

Overview of The Ritz-Carlton, Santiago

9.2

Superb

Property highlights

  • Pet-friendly
  • Airport transfer
  • Pool
  • Parking available
  • Internet access
  • Laundry facilities
Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
Main amenities
  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • WiFi in the lobby
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
Feel at home
  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

View all photos for Deluxe Room, 2 Queen Beds

View from room

Deluxe Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (Club Lounge Access)

Presidential Suite, 1 Bedroom, Non Smoking (Club Lounge Access) | Living area

Presidential Suite, 1 Bedroom, Non Smoking (Club Lounge Access)

  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

View from room

Double Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Las Condes
  • Costanera Center - 14 min walk
  • Parque Arauco Mall - 5 min drive
  • Medical Center Hospital Worker - 7 min drive
  • Plaza de Armas - 7 min drive
  • San Cristobal Hill - 13 min drive
  • Julio Martinez Pradanos National Stadium - 9 min drive
  • Palacio de la Moneda - 8 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 33 min drive
  • Santiago Central Station - 28 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pizzeria Tiramisu - 4 min walk
  • Karai - 5 min walk
  • Pinpilinpausha - 10 min walk
  • VOP Café Bistró - 6 min walk
  • Fortunata - 16 min walk
Map

About this property

The Ritz-Carlton, Santiago

The Ritz-Carlton, Santiago puts you within a 10-minute drive of Costanera Center and offers an airport shuttle (available 24 hours) for USD 100 per vehicle. Guests can relax at the hot tub, work out at the health club or grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features an indoor pool, a sauna and a steam room. Public transportation is only a short walk: El Golf Station is steps away and Alcantara Station is 7 minutes.

Languages

English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (USD 16 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (11 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 32-inch plasma TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet and WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Estro – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • WiFi is available in guest rooms for USD 17 per day (rates may vary)
  • WiFi is available in public areas for USD 19 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Self-parking costs USD 16 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Santiago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Santiago?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Santiago?
Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Ritz-Carlton, Santiago?
Yes. Self-parking costs USD 16 per day.
Is an airport shuttle service offered by The Ritz-Carlton, Santiago?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at The Ritz-Carlton, Santiago?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Ritz-Carlton, Santiago and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ritz-Carlton, Santiago also has a sauna and a steam room.
Are there restaurants at or near The Ritz-Carlton, Santiago?
Yes, there's an on-site restaurant, Estro.
What's the area around The Ritz-Carlton, Santiago like?
The Ritz-Carlton, Santiago is a short 1-minute walk from El Golf Station and 14 minutes' walk from Costanera Center.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Tomas, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Aldo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomás, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Beautiful hotel!
Stephanie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Xiangrong, 1-night trip
Verified Expedia guest review

8/10 Very good

Very nice hotel and staff. Comfortable room and bathroom. Comfy bed.
carmen ramon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and location
Gustavo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and location