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Novapark

Photo gallery for Novapark

Exterior
Standard Twin Room | In-room safe, desk, blackout curtains, soundproofing
Standard Double Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing
Standard Double Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing
Standard Double Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Overview of Novapark

VIP Access

Novapark

3.0 star property
Central hotel with restaurant, connected to the convention centre, near Barrio París-Londres

8.4/10 Very good

404 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Presidente Juan Antonio Rios 59, Santiago, Región Metropolitana de Santiago, 8320000

Guests rated this location 9.2/10 - Wonderful

Main amenities
  • 2 meeting rooms
  • 24-hour business centre
  • 24-hour front desk
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Concierge services
  • Daily housekeeping
  • Front desk safe
  • Laundry service
  • Restaurants and bar/lounge
  • Self-serve laundry
  • Snack bar/deli
For families
  • Blackout curtains
  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Downtown Santiago

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive
  • Santiago Central Station - 14 min drive
  • Santa Lucia Station - 5 min walk
  • University of Chile Station - 6 min walk
  • La Moneda Station - 12 min walk

Restaurants

  • Paris Londres - 2 min walk
  • Club Paris 830 - 2 min walk
  • Las Tinajas de Villa Alegre - 2 min walk
  • La Fritomania de Casa Vieja - 2 min walk
  • McDonald's - 3 min walk
Map

About this property

Novapark

Enjoy your visit to Santiago with a stay at Novapark. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers say good things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Santa Lucia Station is 5 minutes and University of Chile Station is 6 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 2 meeting rooms
  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This coffee shop specialises in local and international cuisine and serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Novapark Hotel Santiago
Novapark Santiago
Novapark Hotel
Novapark Santiago
Novapark Hotel Santiago

Frequently asked questions

Does Novapark offer free cancellation for a full refund?
Yes, Novapark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novapark?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novapark?
Sorry, pets aren't allowed.
Is parking offered on site at Novapark?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Novapark?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Novapark and nearby?
Recommended spots to visit include Barrio París-Londres (4-min walk) and Paseo Ahumada (6-min walk), along with Palacio de la Moneda (11-min walk) and Plaza de la Constitucion (11-min walk).
Are there restaurants at or near Novapark?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Novapark like?
Novapark is in Downtown Santiago, a short 5-minute walk from Santa Lucia Station and 4 minutes' walk from Barrio París-Londres. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.3/10

Staff & service

6.7/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

David from Sydney
Great place and location, staff are very friendly and helpful.
DAVID, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location and the staff are very helpful and friendly, rooms are spacious.
DAVID, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Filippo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Would stay again
The hotel is not fancy but it was clean and comfortable. The staff were super polite and helpful. Breakfast had a lot of variety overall. Only scrambled eggs and sausage were hot. Fresh fruit, juice pastry and cereal
Charline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good value and friendly staff
The front desk and security employees were very friendly and helpful. It was nice to have the lobby to relax in. The room was clean and had everything I needed except a chair for the desk! And no glassware. Breakfast was pretty basic but adequate. The location worked well for me.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
It’s a nice hotel. Only negative, I requested a chair for the desk the second day I was there. Had two more days which required the use of the desk, and nothing was ever delivered. The bed was extremely comfortable, as were the pillows. Room was cleaned and “made up” everyday, including fresh towels.
John, 4-night trip
Verified Hotels.com guest review

6/10 Good

This was a conference recommendation. It is a typical 3-Star hotel (bed and breakfast) and comfortable for short stays. The internet is not reliable, and very slow. It is however convenient and in a safe location.
Verified Expedia guest review

8/10 Very good

Convenient to the noisy hubub of the center city. Not many good restaurants in the immediate neighborhood. Area didn't feel particularly safe to walk at night. I would stay elsewhere next time. Hotel was nice and clean. Seems to draw noisy kids/sports groups. Breakfast was a mess with the groups. No chair in my room.
Verified Expedia guest review

10/10 Exceptional

Excellent hotel and staff Breakfast is good too The area of the hotel is scary
Samina, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Room is basic (no chair, no art on walls) but comfortable. Breakfast - limited choice and the same items every day. People at the front desk very very helpful.
jonathan, 3-night trip
Verified Expedia guest review