W Santiago

5.0 star property
5-star ski-in/ski-out hotel with pool bar, near Costanera Center

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W Santiago

Photo gallery for W Santiago

Wow Suite, Suite, 1 King Bed, Non Smoking, Corner
3 restaurants, Japanese cuisine
2 bars/lounges, rooftop bar

Overview of W Santiago

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Pool bar
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Wonderful Room, Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Corner

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Wonderful Room, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fantastic Suite, Suite, 1 King Bed, Non Smoking

  • 797 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Marvelous Suite, Suite, 1 King Bed, Non Smoking

  • 990 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Spectacular Room, Room, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Spectacular Room, Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Wow Suite, Suite, 1 King Bed, Non Smoking, Corner

  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Wow Suite, Suite, 1 King Bed, Terrace, Corner

  • 177 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Las Condes
  • Costanera Center - 11 min walk
  • Parque Arauco Mall - 5 min drive
  • Medical Center Hospital Worker - 7 min drive
  • Plaza de Armas - 7 min drive
  • San Cristobal Hill - 13 min drive
  • Julio Martinez Pradanos National Stadium - 9 min drive
  • Palacio de la Moneda - 8 min drive
  • Estadio Monumental David Arellano - 13 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive
  • Santiago Central Station - 26 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 9 min walk
  • Alcantara Station - 12 min walk
  • Airport shuttle (surcharge)


  • Pizzeria Tiramisu - 1 min walk
  • Karai - 1 min walk
  • Pinpilinpausha - 5 min walk
  • VOP Café Bistró - 2 min walk
  • Margó Gourmet - 2 min walk

About this property

W Santiago

W Santiago allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute walk of Costanera Center. Guests can visit the 24-hour health club for a workout or enjoy Japanese cuisine at Karai, one of 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace and a poolside bar. The property is only a short walk to public transportation: El Golf Station is 6 minutes and Tobalaba Station is 9 minutes.


English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms
  • Arranged over 7 floors


  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs and cats only, 2 total, up to 40 lb per pet)*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (CLP 20000 per day)
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Fitness classes
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • Banquet hall


  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Step-free path to entrance


  • Ski-in/ski-out access
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • IPod docking station
  • 42-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Karai – This restaurant specialises in Japanese cuisine.
NoSo – This restaurant specialises in international cuisine. Open daily.
Terraza – This restaurant specialises in international cuisine. Open daily.
Red2One – On-site rooftop bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 19900 to 19900 per person
  • Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pet deposit: CLP 72000 per stay
  • Pets are allowed for an extra charge of CLP 18000 per accommodation, per day


  • Self-parking costs CLP 20000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Does W Santiago offer free cancellation for a full refund?
Yes, W Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at W Santiago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at W Santiago?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lb per pet. There's a charge of CLP 18000 per accommodation, per day, and there's also a deposit of CLP 72000 per stay. Service animals are exempt from fees.
Is parking offered on site at W Santiago?
Yes. Self-parking costs CLP 20000 per day.
Is an airport shuttle service offered by W Santiago?
Yes, an airport shuttle is available. The charge is CLP 42000 per vehicle one way.
What are the check-in and check-out times at W Santiago?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at W Santiago and nearby?
Have fun with activities such as cycling, hiking and skydiving, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics . Enjoy amenities such as 2 bars and a 24-hour health club.
Are there restaurants at or near W Santiago?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.
What's the area around W Santiago like?
W Santiago is a short 6-minute walk from El Golf Station and 11 minutes' walk from Costanera Center.







Staff & service




Property conditions & facilities




2/10 Poor

Guillermo, 1-night trip
Verified Expedia guest review

8/10 Very good

Comfortable, high quality hotel in nice area
Really friendly staff from start to finish. Super comfortable room with huge shower. Top quality breakfast selection. Hotel layout is a bit annoying in that you have to take three different sets of lifts to get to different areas. Some of the decor felt a bit dated. Pool bar / food menu was poor. Hotel is in a really nice part of Santiago, close to bars and restaurants.
Callum, 1-night trip with friends
Verified guest review

2/10 Poor

The decor is tired and needs a refurbishment, there was none of the 'wow' factor that W's are meant to provide. The breakfast buffet was very poor, there was a lot of food but it was poor quality and poorly presented. Staff at the rooftop bar were very good, but other staff seemed not to care about much. And in this day and age, a hotel still using toiletries in small disposable bottles is really disappointing.
Craig, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing Hotel and area of Santiago
Very nice hotel. Very luxurious and all amenities were top notch. Rooms were very spacious . Great selection for breakfast. Rooftop pool and deck was incredible Best location for restaurants
Edward, 2-night family trip
Verified guest review

4/10 Fair

Las habitaciones son muy oscuras, los halls de las habitaciones parecen un motel. Lo unico que me parecio lindo es la zona del desayuno y el desayuno esta rico. El precio del hospedaje me parecio excesivo para lo que ofrece el hotel. Para ponerlos en contexto me salio mucho mas costo que el Mandarin Oriental un hotel superior al W. No volveria a hospedarme en este hotel, ni en otro W, cobran como si fueran 5 estrellas y realmente no lo son.
Geraldine, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The staff is very helpful and courteous.