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W Santiago

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Property amenity
Pool
Suite, 1 King Bed, Non Smoking, Corner | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of W Santiago

W Santiago

5.0 star property
Las Condes ski-in/ski-out hotel with 3 restaurants and pool bar

8.6/10 Fabulous

395 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

Room options

About this area

What's nearby

  • In Las Condes

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 29 min drive
  • Santiago Central Station - 30 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 9 min walk
  • Alcantara Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 2 min walk
  • ICA - 2 min walk
  • Sushiban - 2 min walk
  • Eric Kayser - 4 min walk
  • Happening - 4 min walk

About this property

W Santiago

W Santiago allows you more time for skiing with ski-in/ski-out access. Guests can visit the 24-hour health club for a workout or enjoy Japanese cuisine at Karai, one of 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace and a poolside bar. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: El Golf Station is 6 minutes and Tobalaba Station is 9 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 40 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CLP 20000 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Fitness classes
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Step-free path to entrance

Languages

  • English
  • French
  • Portuguese
  • Spanish

Ski

  • Ski-in/ski-out access
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • IPod docking station
  • 42-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Karai – This restaurant specialises in Japanese cuisine.
NoSo – This restaurant specialises in international cuisine. Open daily.
Terraza – This restaurant specialises in international cuisine. Open daily.
Red2One – On-site rooftop bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Breakfast costs between CLP 19900 and CLP 19900 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 72000 per stay
  • Pets are allowed for an extra charge of CLP 18000 per accommodation, per day

Parking

  • Self-parking costs CLP 20000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Does W Santiago offer free cancellation for a full refund?
Yes, W Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at W Santiago?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at W Santiago on 28 Feb 2023 start from AU$379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at W Santiago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at W Santiago?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 40 lb per pet. There's a charge of CLP 18000 per accommodation, per day, and there's also a deposit of CLP 72000 per stay. Service animals are exempt from fees.
Is parking offered on site at W Santiago?
Yes. Self-parking costs CLP 20000 per day.
Is an airport shuttle service offered by W Santiago?
Yes, an airport shuttle is available. The charge is CLP 42000 per vehicle one way.
What are the check-in and check-out times at W Santiago?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at W Santiago and nearby?
Have fun with activities such as cycling, hiking and skydiving, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics . Enjoy amenities such as 2 bars and a 24-hour health club.
Are there restaurants at or near W Santiago?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include Eric Kayser (4-min walk), Happening (4-min walk) and Don Carlos (4-min walk).
What's the area around W Santiago like?
W Santiago is a short 6-minute walk from El Golf Station and 11 minutes' walk from Costanera Center. The local area is considered walkable, as well as being good for shopping.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

All good, highly recommended
Luis, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was amazing. Great service overall. Highly recommended.
Luis, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

BENJAMIN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly
carla, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I like every thing . More restaurants will be excellent and update A Little bit .
Isabella, 3-night trip
Verified Expedia guest review

8/10 Very good

As instalações são modernas bem decoradas e agradáveis. O ponto negativo foi que ao tentar frequentar o bar do roof top fomos barrados pois o local estava reservado para um evento externo. Achei isto um absurdo pois os locais de eventos devem ser separados dos locais frequentados pelos hóspedes que pagaram pela sua completa utilização.
Alberto, 4-night family trip
Verified Expedia guest review

2/10 Poor

Robbed at gun point- bad security
The hotel security is awful. I was robbed at gunpoint walking INTO the hotel. Security did nothing, no one is guarding the entrance since the lobby is on the 4th floor.
sergio, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 1-night trip
Verified Hotels.com guest review