Oh! Cancun The Urban Oasis

Just spent one night at hotel before departure. Checkin was ok and ample parking a few metres down. We were placed on fifth floor but elevator not working. No hot water in the morning just Luke warm. Pool looked a little greenish and area surrounding was being mopped up. The area must have experienced a downpour. We advised the checkin staff that we were departing very early in the morning and would not be having breakfast. She offered to have breakfast sent to our room at 3am which was nice but we declined.

We enjoyed our stay and Gabriel was very friendly and helpful during our week at the Oh! Definetly will be back

Excellent hotel. Outstanding service. Well located. I strongly recommend it

Some of the hotel rooms were a little outdated and required a bit of cosmetic work.... Staff were great, breakfast had issues with supplying butter......

everything was great

We were unable to find the hotel. The phone number given (same as on Their website) was out of service. We drove around in heavy downtown traffic for an hour before calling the booking agent for help. They could not reach the hotel either. I asked for a refund on the apparently non existent hotel.

We stayed in this hotel 5 times before but new management has taken over and it has gone down, the dinner restaurant is only open till 7pm with a limited menu. We had to be in line for breakfast every day and the run out of things and it never changes. At the bar they ran out of certain beers??? The staff is great but management just doesn't care. There was a DJ and live music every and they don't do that anymore and they play the same music everyday. They also had a massage lady on the property and know you have to make appointments at least 24 hrs ahead. And the prices have gone up while the property has gone down. We won't stay her again unfortunately...

really bad welcoming... 2 employees at the entrance but none helped me or my girlfriend with out bags... did not even open the door. No place to park your car during the check-in process, and the parking is around the main entrance. Elevator is not working properly, it stopped once I was inside and then we have literally open the doors with our hands.... Breakfast is great !! Swimming pool is OK, but they do not clean it very well. Hotel price is good however, I will not come back.

Rooms in terrible conditions, very noisy, the small couldn’t let me sleep. I won’t recommend at all !!!

It was a super nice hotel stay ! The hotel is spotless , the rooms are gigantic with comfortable facilities and although it was on the main road , it’s proximity to everything was very handy, they have a nice looking pool I wish I would have stayed in Cancún at this hotel more and less in isla Overall - I thought it was a wonderful place