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1 room, 2 adults

Cancun Bay Resort - All Inclusive, Cancun, Mexico

3-star3 stars
Boulevard Kukulkan KM 3.5Zona Hotelera, CancunQROO77500Mexico

Hotel Zone beachfront resort with 4 restaurants, beach bar
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good6.8
  • This resort was not good T all. The 1st room they put me in had a leek over the toilet…Sep 8, 2018
  • The staff was friendly, made our stay a great experience. We traveled with a service dog…Sep 6, 2018
191See all 191 Hotels.com reviews
From 1,495 reviewsTripAdvisor Traveller Rating

Cancun Bay Resort - All Inclusive, Cancun, Mexico

from A$305
  • Standard Room
  • Junior Suite (2 Bedrooms with dining room)
  • Family Suite (3 Bedrooms with dining room)
  • Standard Superior Room, Pool View

What’s around Cancun Bay Resort - All Inclusive, Cancun, Mexico

Landmarks

  • In Hotel Zone
  • Las Perlas Beach - 3 min walk
  • Museum of Popular Mexican Art - 9 min walk
  • Escenica Tower - 10 min walk
  • Langosta Beach - 11 min walk
  • Puerto Cancun Marina Town Center - 24 min walk
  • Tortuga Beach - 40 min walk
  • Puerto Cancun Golf Course - 44 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive
  • Free self parking
  • Free parking nearby
  • Limited parking
  • RV, bus, and truck parking (surcharge)
  • Area shuttle (surcharge)

About Cancun Bay Resort - All Inclusive, Cancun, Mexico

Waterfront resort on the northern end of Cancun's Hotel Zone

Las Perlas: 15 minutes

Cancun Bay Resort - All Inclusive, at the northern end of Cancun's Hotel Zone, is an 11-minute walk from La Casa de Arte Popular Mexicano, a museum dedicated to Mexican folk art. At Playa Las Perlas, a 15-minute walk away, you can swim in calm water and dine at restaurants lining the sand.

Ferry to Isla Mujeres

You're a 10-minute walk to the Embarcadero's observation tower, a rotating attraction that offers impressive views of the town and Caribbean Sea. From the Embarcadero, you can take a 30-minute ferry ride to Isla Mujeres, where you can visit the Capitán Dulché maritime museum. A local area shuttle is available for a fee at the resort.

Swim-up bar and free WiFi

After water sports at the marina, you can relax with a drink while connecting to free WiFi in the lobby bar or at the oceanfront pool with swim-up bar. Free parking is available nearby, and you can dine on a buffet at El Faisan restaurant or drink at an adults-only hot tub bar. Spa services are also available on site.

Balcony and sitting space

In each of the resort's 132 guestrooms, it's possible to take a break from the beach on your private balcony or terrace, or watch premium channels on the LCD TV. Air-conditioned rooms also offer separate dining areas and floor-to-ceiling windows that let in natural light.

At a glance

Key facts

Hotel size

  • 132 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking (limited)

  • Free nearby parking

  • RV/bus/truck parking *

Offsite

  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach sunloungers
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Swim-up bar
  • Pool sunloungers
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 1970
  • Conference space size (meters) - 183
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 5
  • Built in 1978
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
Land activities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Dining

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sushi Bar - This sushi bar is located by the pool and specializes in sushi. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Pina Colada - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Trattoria - This poolside restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Cancun Bay Resort - All Inclusive, Cancun, Mexico’s small print

Also known as

  • Cancun Bay Resort
  • Qbay Cancun Hotel And Suites
  • Qbay Cancun Hotel Cancun
  • Cancun Bay All Inclusive
  • Cancun Bay Resort

Policies

This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa tub.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of USD 10

RV/bus/truck parking is available for an extra charge

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Cancun Bay Resort - All Inclusive, Cancun, Mexico

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