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Cancun Bay Resort - All Inclusive, Cancun, Mexico

3-star3 stars
Boulevard Kukulkan KM 3.5Zona Hotelera, CancunQROO77500Mexico, (02) 8228 1927

Hotel Zone beachfront resort with 5 restaurants, beach bar
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Everything was awesome, the only recommendation would be to upgrade the food options and…Feb 20, 2018
  • Though not perfect, I was genuinely impressed by the Cancun Bay Resort and its…Feb 6, 2018
79See all 79 reviews
From 1,326 reviewsTripAdvisor Traveller Rating

Cancun Bay Resort - All Inclusive, Cancun, Mexico

from A$300
  • Standard Room
  • Junior Suite (2 Bedrooms with dining room)
  • Family Suite (3 Bedrooms with dining room)
  • Standard Superior Room, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas



  • Free self parking (limited)

  • Free nearby parking

  • RV/bus/truck parking *


  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Swim-up bar
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 1970
  • Conference space size (meters) - 183
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 5
  • Year Built 1978
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
Land activities
  • Volleyball

  • Aerobics
  • Dancing
  • Water fitness

  • Onsite entertainment and activities
  • Theme parties

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours


El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Pina Colada - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

SushiBar - This poolside sushi bar specializes in sushi and serves brunch and lunch.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered.


On Site

  • Fitness facilities
  • Spa tub


  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Cancun Bay Resort - All Inclusive, Cancun, Mexico’s small print

Also known as

  • Cancun Bay Resort All Inclusive
  • Qbay Cancun Hotel And Suites
  • Qbay Cancun Hotel Cancun
  • Cancun Bay All Inclusive
  • Cancun Bay Resort


This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the spa tub.

This property does not have elevators.

Optional extras

Late check-out can be arranged for an extra charge of USD 10

RV/bus/truck parking is available for an extra charge

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Cancun Bay Resort - All Inclusive, Cancun, Mexico


  • In Hotel Zone
  • Linda Beach - 5 min walk
  • Museum of Popular Mexican Art - 9 min walk
  • Escenica Tower - 10 min walk
  • Las Perlas Beach - 13 min walk
  • Langosta Beach - 20 min walk
  • Tortuga Beach - 38 min walk
  • Puerto Cancun Golf Course - 44 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Free self parking
  • Free parking nearby
  • Limited parking
  • RV, bus, and truck parking (surcharge)
  • Area shuttle (surcharge)

Cancun Bay Resort - All Inclusive, Cancun, Mexico

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