All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Aloft Cancun, Cancun, Mexico

3.5-star3.5 stars
Boulevard Kukulcan Km 9Mz 48 L-8-1, Zona Hotelera, CancunQROO77500Mexico, (02) 8228 1927

3.5-star hotel in Cancun with outdoor pool, restaurant
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.4
Great location
Good internet service
Beautiful beach
Quite clean
475See all 475 reviews
From 1,143 reviewsTripAdvisor Traveller Rating

Aloft Cancun, Cancun, Mexico

from A$131
  • aloft, Lagoon View
  • aloft, Ocean View
  • aloft, Partial View
  • Suite, Lagoon View
  • Suite, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals nearby
  • Billiards or pool table
Working away
  • Conference space size (feet) - 366
  • Conference space size (meters) - 34
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Nook - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only.

Splash - This beach restaurant specializes in international cuisine and serves light fare only.

Refuel - This coffee shop serves light fare only.

Aloft Cancun, Cancun, Mexico’s small print

Also known as

  • Aloft Cancun Hotel
  • Aloft Cancun
  • Cancun Aloft


Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club or fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 25 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Aloft Cancun, Cancun, Mexico


  • In Hotel Zone
  • Caracol Beach - 2 min walk
  • Forum Beach - 3 min walk
  • Gaviota Azul Beach - 3 min walk
  • Plaza Caracol Mall - 5 min walk
  • Forum By The Sea Mall - 5 min walk
  • Delphinus Dreams - 5 min walk
  • Cancun Convention Center - 6 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Recent reviews

Very Good 8.4 From 475 reviews

Aloft Cancun, Cancun, Mexico
This hotel made three unauthorisations on my debit card. The churro from the restaurant was as hard as concrete - could not cut it even with a knife!!
A Traveller, auBusiness trip
Aloft Cancun, Cancun, Mexico
It’s our second time staying at that hotel and we love it, location is great price is really affordable and service is the best specially Xóchitl and limber, when we would go to eat at the establishment, they would make sure everything was good, great service friendly staff just an extraordinary stay
Patricia, us4 night trip
Aloft Cancun, Cancun, Mexico
Single person getaway
This is close to everything food, shopping, beaches and nightlife. They have nice comfortable rooms. WiFi was excellent. Rooftop pool area is awesome. I enjoyed the gym which is open 24 hours. I received $5 USD for going green for not having my room clean a day house and spent it at the shop in the lobby on the cappuccino yogurt and snacks for later it was great. The hotel lobby has a delightful ambiance. All staff that I interacted with was pleasant and they attended to my need. I would recommend staying here and definitely will go back.
Alisha, us3 night trip
Aloft Cancun, Cancun, Mexico
a loft A+ in Cancun
Good hotel. Nice staff. Great location!
Brian, us4 night trip
Aloft Cancun, Cancun, Mexico
Very Good8.0
Great room, and comfortable. Great location in the heart of the hotel zone of Cancun. Close to everything
Jacqueline K., us2 night trip

See all reviews

Aloft Cancun, Cancun, Mexico

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