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Hotel Avenida Cancun

2.5 star property
City centre hotel within easy reach of Plaza 28

Photo gallery for Hotel Avenida Cancun

Relax in a serene space with a comfortable bed, a nightstand, and a dresser, perfect for unwinding.
Stunning staircase with two elegant flower arrangements on the landing.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and potted plants.
Sink and wooden cabinet in a well-equipped kitchen.
Hotel Avenida's elegant entrance welcomes guests with a prominent sign and inviting door.
In the heart of Downtown Cancun, Hotel Avenida Cancun offers a unique blend of leisure and convenience. Tee off at the golf course, stay connected with WiFi in public areas, and enjoy personalized service from the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate dining area
  • Daily housekeeping
  • Cable TV service
  • Parking on-site

Room options

Check availability for these dates

Tonight

July 30 - July 31
Check availability for tonight July 30 - July 31

Tomorrow

July 31 - Aug 1
Check availability for tomorrow July 31 - Aug 1
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514

What's nearby

  • Las Plazas Outlet Cancun - 19 min walk - 1.6 km
  • Cancun Mall - 3 min drive - 2.2 km
  • Las Palapas Park - 3 min drive - 2.8 km
  • Plaza 28 - 3 min drive - 2.8 km
  • Plaza Las Americas - 4 min drive - 3.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Tulum Intl. Airport (TQO) - 158 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪El Sarape Cancun - ‬6 min walk
  • ‪NEZA Taqueria - ‬2 min walk
  • ‪El Canton Toluqueno - ‬9 min walk
  • ‪Little Caesars Pizza - ‬6 min walk

About this property

Hotel Avenida Cancun

Hotel Avenida Cancun puts you a short five-minute drive from Plaza 28 and Cancun Mall. Also, Plaza Las Americas and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 57 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Services

  • 24-hour front desk

Facilities

  • 1 building/tower

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

This property is closed from 28 June 2025 to 28 February 2027 (dates subject to change).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun

Frequently asked questions

Is Hotel Avenida Cancun currently open?

This property is closed from 28 June 2025 to 28 February 2027 (dates subject to change).

Does Hotel Avenida Cancun offer free cancellation for a full refund?

Yes, Hotel Avenida Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Avenida Cancun?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Avenida Cancun?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Hotel Avenida Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What's the area around Hotel Avenida Cancun like?

Hotel Avenida Cancun is in Downtown Cancun, a short 19-minute walk from Extreme Adventure.

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Hotel Avenida Cancun Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Bed
Airport
Amenities
Car
Downtown
Refrigerator

Reviews

10/10 Exceptional

Nice location and easy to find. Good food in surrounding area, nice staff.
Sinai, 1-night trip

10/10 Exceptional

I had a great stay here, staff were very friendly and helpful.
Dung Anna, 5-night trip

10/10 Exceptional

Lovely staff and great affordable place to stay
Yaser, 1-night trip

10/10 Exceptional

Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
ranee, 1-night trip

10/10 Exceptional

Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.
James, 4-night trip

10/10 Exceptional

Nice an clean an clean place,cant wait to go back!!
ricardo, 1-night trip

10/10 Exceptional

T
Oscar Miguel, 1-night trip

10/10 Exceptional

I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach

10/10 Exceptional

Everything is awesome in Cancun with a very nice airport! Viva Mexico
Eric, 1-night trip

10/10 Exceptional

It’s not in downtown. Note that. It’s alittle far away
Harry, 2-night trip

6/10 Good

X
JORGE ARTURO, 1-night trip

2/10 Poor

Where do I even begin? The neighborhood was terrifying. This is not a safe area for Gringos, and this should be stipulated on Expedia! The hotel was very poor quality. It smelled like rotten mildew. There was no telephone in the room. The door lock was very flimsy! The noise outside was incredible, as it seems to be on a major road. It is not possible to walk to resources, as it is way too hot and also very unsafe. There was a security camera outside the shower window, which is highly suspicious.
Christina, 5-night trip

10/10 Exceptional

Clean and cheap

Clean and cheap. Good staff.
steven, 1-night trip

8/10 Very good

The room was clean.
Rene, 1-night trip

8/10 Very good

Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.
Hiroshi, 3-night trip

6/10 Good

Cheap

Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Annette, 1-night trip

8/10 Very good

It's ok
Melina, 2-night trip

10/10 Exceptional

Good Clean Safe Value

Take the Red Bus ADO from the airport to the Cancun city for $7 or 120 Mexican pesos. Then an uber or taxi to the hotel in 5 minutes. You could walk buts its about 35 minutes. Hotel has good food areas and restaurant options. People are nice. Good if you need a place in downtown Cancun not the hotel zone.
Mark, 1-night trip

2/10 Poor

Bad
Daniel, 7-night trip

4/10 Fair

The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service

6/10 Good

Serves it Purpose

It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.
Jennifer, 2-night trip

6/10 Good

No room service not even glasses to drink water. No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Fozia, 1-night trip

2/10 Poor

Worst hotel. They wont let you pay for late check ouit, then i paid a new room with expedia and they disnt wanted to lwt me in my old room to get my things before 3pm even if i paid for a new room. Plus the bed are very hard and it is dirty.

6/10 Good

The property was very well maintained and beautiful, the food was amazing, some of the best resort food ever. The staff though was not well trained in there suites and could not understand situations out of the normal mundane task. I was told I could not leave the property and felt like I was being held captive. It was resolved after talking with the manager on duty.
Ronald, 1-night trip

4/10 Fair

No wifi
Michael, 1-night trip