In the heart of Downtown Cancun, Hotel Avenida Cancun offers a unique blend of leisure and convenience. Tee off at the golf course, stay connected with WiFi in public areas, and enjoy personalized service from the helpful staff.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
Tulum Intl. Airport (TQO) - 158 min drive
Restaurants
McDonald's - 7 min walk
El Sarape Cancun - 6 min walk
NEZA Taqueria - 2 min walk
El Canton Toluqueno - 9 min walk
Little Caesars Pizza - 6 min walk
About this property
Hotel Avenida Cancun
Hotel Avenida Cancun puts you a short five-minute drive from Plaza 28 and Cancun Mall. Also, Plaza Las Americas and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
57 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Services
24-hour front desk
Facilities
1 building/tower
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Renovations and closures
This property is closed from 28 June 2025 to 28 February 2027 (dates subject to change).
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun
Frequently asked questions
Is Hotel Avenida Cancun currently open?
This property is closed from 28 June 2025 to 28 February 2027 (dates subject to change).
Does Hotel Avenida Cancun offer free cancellation for a full refund?
Yes, Hotel Avenida Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Avenida Cancun?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Avenida Cancun?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Avenida Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
What's the area around Hotel Avenida Cancun like?
Hotel Avenida Cancun is in Downtown Cancun, a short 19-minute walk from Extreme Adventure.
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Hotel Avenida Cancun Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Bed
Airport
Amenities
Car
Downtown
Refrigerator
Reviews
10/10 Exceptional
6 Feb 2025
Nice location and easy to find. Good food in surrounding area, nice staff.
Sinai
Sinai, 1-night trip
10/10 Exceptional
17 May 2024
I had a great stay here, staff were very friendly and helpful.
Dung Anna
Dung Anna, 5-night trip
10/10 Exceptional
24 Aug 2023
Lovely staff and great affordable place to stay
Yaser
Yaser, 1-night trip
10/10 Exceptional
6 Aug 2024
Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
ranee
ranee, 1-night trip
10/10 Exceptional
27 Mar 2025
Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.
James
James, 4-night trip
10/10 Exceptional
16 Jan 2024
Nice an clean an clean place,cant wait to go back!!
ricardo
ricardo, 1-night trip
10/10 Exceptional
5 Feb 2025
T
Oscar Miguel
Oscar Miguel, 1-night trip
10/10 Exceptional
10 Dec 2023
I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach
Herman
10/10 Exceptional
22 Feb 2024
Everything is awesome in Cancun with a very nice airport! Viva Mexico
Eric
Eric, 1-night trip
10/10 Exceptional
30 Nov 2024
It’s not in downtown. Note that. It’s alittle far away
Harry
Harry, 2-night trip
6/10 Good
28 Sept 2024
X
JORGE ARTURO
JORGE ARTURO, 1-night trip
2/10 Poor
30 Apr 2025
Where do I even begin? The neighborhood was terrifying. This is not a safe area for Gringos, and this should be stipulated on Expedia! The hotel was very poor quality. It smelled like rotten mildew. There was no telephone in the room. The door lock was very flimsy! The noise outside was incredible, as it seems to be on a major road. It is not possible to walk to resources, as it is way too hot and also very unsafe. There was a security camera outside the shower window, which is highly suspicious.
Christina
Christina, 5-night trip
10/10 Exceptional
29 Aug 2023
Clean and cheap
Clean and cheap. Good staff.
steven
steven, 1-night trip
8/10 Very good
16 Oct 2023
The room was clean.
Rene
Rene, 1-night trip
8/10 Very good
20 Dec 2023
Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.
Hiroshi
Hiroshi, 3-night trip
6/10 Good
25 Oct 2024
Cheap
Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Annette
Annette, 1-night trip
8/10 Very good
27 Aug 2024
It's ok
Melina
Melina, 2-night trip
10/10 Exceptional
30 Aug 2023
Good Clean Safe Value
Take the Red Bus ADO from the airport to the Cancun city for $7 or 120 Mexican pesos. Then an uber or taxi to the hotel in 5 minutes. You could walk buts its about 35 minutes. Hotel has good food areas and restaurant options. People are nice. Good if you need a place in downtown Cancun not the hotel zone.
Mark
Mark, 1-night trip
2/10 Poor
27 Sept 2024
Bad
Daniel
Daniel, 7-night trip
4/10 Fair
15 May 2024
The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service
Neroosen
6/10 Good
13 June 2024
Serves it Purpose
It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.
Jennifer
Jennifer, 2-night trip
6/10 Good
12 Feb 2024
No room service not even glasses to drink water.
No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Fozia
Fozia, 1-night trip
2/10 Poor
20 Jan 2024
Worst hotel. They wont let you pay for late check ouit, then i paid a new room with expedia and they disnt wanted to lwt me in my old room to get my things before 3pm even if i paid for a new room. Plus the bed are very hard and it is dirty.
Cath
6/10 Good
6 Sept 2023
The property was very well maintained and beautiful, the food was amazing, some of the best resort food ever. The staff though was not well trained in there suites and could not understand situations out of the normal mundane task. I was told I could not leave the property and felt like I was being held captive. It was resolved after talking with the manager on duty.