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Hotel Arenas

3.0 star property
Beachfront hotel with restaurant, near Mahahual Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Arenas

Terrace/patio
Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Pool
Exterior

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Concierge services
Feel at home
  • Private bathroom
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Costera Mahahual Km. 2.3, Mahahual, QROO, 77940

What's nearby

  • Mahahual Beach - 8 min walk - 0.7 km
  • Mahahual Lighthouse - 3 min drive - 2.5 km
  • Costa Maya Port - 6 min drive - 3.6 km
  • Maya Water Park - 7 min drive - 4.6 km
  • Maya Chan Beach - 15 min drive - 3.6 km

Restaurants

  • ‪The Krazy Lobster - ‬18 min walk
  • ‪Malecon 21 - ‬10 min walk
  • ‪Yaya Beach - ‬14 min walk
  • ‪Nohoch Kay - ‬10 min walk
  • ‪Machos Bar - ‬6 min walk

About this property

Hotel Arenas

When you stay at Hotel Arenas, you'll be within a 10-minute drive of Mahahual Beach and Costa Maya Port. For a bite to eat, guests can visit Tide, which serves seafood and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a garden.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tide – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 6.00 per person

Renovations and closures

This property is closed from 21 August 2023 to 31 May 2024 (dates subject to change).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Arenas Mahahual
Hotel Arenas
Arenas Mahahual
Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Frequently asked questions

Is Hotel Arenas currently open?
This property is closed from 21 August 2023 to 31 May 2024 (dates subject to change).
Are pets allowed at Hotel Arenas?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Hotel Arenas?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Hotel Arenas and nearby?
Hotel Arenas has a garden.
Are there restaurants at or near Hotel Arenas?
Yes, Tide offers seafood.
Does Hotel Arenas have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Arenas like?
Hotel Arenas is located a short 8-minute walk from Mahahual Beach.

Hotel Arenas Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Poor

Sergio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

One night trip
It was fine the desk clerk helped with further transportation and the bar up the street was great
David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel ever
We checked in , unpacked then went for dinner. Got a phone call to say they’d over booked so removed our bags from our room and left them outside near the road👿 this was at 10 pm😱 worst hotel ever, aggressive and rude so do not stay here,
xanthe, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Staff wasbamazing, all fixtures very old, deteriorated from salt air, NO SARGAZO ALGAE REMOVAL = EXCESSIVE OFFENSIVE SIGHT AND ODOR ON THE BEACH. BEAWRE. Your imagination cannot begin to guess the terrible smell and sight of accumulated sargazo algae. Uf.
Ramsey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ana Lorena, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Jacob, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, amazing nice stuff. Happy to stay in this hotel.
milena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

EDER MANUEL, 2-night trip
Verified Expedia guest review

6/10 Good

Pros: right at the beach that is beautiful, offer lots of services such as kayaks, bikes and tours; friendly staff; amazing view from the balcony. Cons: don’t have nets that stop mosquitoes from entering through the balcony. Once you spray insecticide, all of them fall on the bed and the floor. There were also roaches.
A.D, 1-night romance trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

6/10 Good

If they did some maintenance it would be my favor-
Lovely location, it was a really nice place at one time but there has been virtually no maintenance. Way beyond shabby chic. Too bad too, staff is very friendly and helpful, lovely beach. If they did some upkeep it could be my favorite place to stay.
Roxann, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Friendly and knowlegeable staff. Restaurant food dishes are delicious with an authentic flavor.
4-night family trip
Verified Orbitz guest review

6/10 Good

We were very excited to stay at this hotel in Mahahual. While the staff is super friendly and accommodating, the hotel itself is quite run down and not like the pictures. It really could use updating. Our air conditioning was not cooling and then it started to drip water everywhere. They sent up two young guys to fix it. The hotel was in such bad shape that the guys could barely slide the window open to fix the AC unit. The hotel staff was kind enough and offered for us to move to a new room. We did have a view of the ocean which would have been nice but unfortunately we were there during the high sargazo (seaweed) season. The hotel is at the very end of the beach which is nice because it is very calm. The hotel has hammocks (a definite plus) and kayaks to use. They recently installed a very small pool to try to alleviate the sargazo situation. The shower had very little water pressure, but it did have hot water. Overall, the bathroom was small. I feel that this hotel needs to offer more/update the facility if it wants to keep charging the same prices.
1-night romance trip
Verified Orbitz guest review

4/10 Fair

Show up to be told can’t checkin yet - site says restaurant which is not true, loud dogs barked all night long with no one doing anything about them.
1-night romance trip
Verified Expedia guest review

4/10 Fair

great location a little bit outside the tourist area so it’s pretty quiet, which is good. ideal area for snorklling lovers (snorklling area right in front of the hotel). but poor service at the reception. the front desk staff is well trained to sell you their food, services and activities, but they don’t advise you well and they are not really helpful neither.
10-night romance trip
Verified Hotels.com guest review

6/10 Good

More basic than it looks in the pictures, we got the Superior Room and it wasn't more than a basic double room except that the view is really nice. The facilities lack maintenance, the door was dirty and oily, we had a hard time opening the sliding door to the balcony, one of the chairs there was falling apart with nails sticking out, there were no towels when we arrived and after requesting them they only sent 2 for 3 people. We didn't use the beach facilities but they looked really nice, we ordered room service and the food was above our expectations and the staff was really friendly and helpful.
1-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

On the beach. Was about 1 Kilometer from town, which I preferred as it was much quieter than the hotels in town. The rooms are ok. They have a bar and only serve breakfast and you don’t have a Choice. It is one standard breakfast of scrambled eggs with Pancakes, Coffee and Juice. It wasn’t bad.
Santino, 1-night trip
Verified Expedia guest review

8/10 Very good

Ask for the condition of the beach before you go
I only stood 1 night, is only 10 minutes away on foot from restaurants and the offices for tours, unfortunately the beach is full of seaweed and the smell is awful, the restrooms are kind of old, we definitely had to go to another hotel for a day pass to enjoy the sea. Other than that, maybe in another time of the year this hotel is worth it
Isabel, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Beautiful beach but hotel itself is average
Last year we stayed in this hotel and it was infested with ants. It is a lot cleaner now and no more ants. The hotel is in a good area by the beach but its amenities leave much to be desired. Last time we stayed in a regular room. This time we paid for a junior suite and did not notice any difference (unless they gave us a wrong room). We asked but nobody in the hotel speaks English. And they said it was the only room they had left.
Verified Hotels.com guest review

6/10 Good

MX 30 years ago
The AC went out and the windows were secured with silicone, so no cross breeze was possible. The internet never worked. They were unable to swipe a credit card and only could secure by cash.
ED, 4-night trip
Verified Expedia guest review

4/10 Fair

Mahahual MX is still in its infancy
You need Cash for just about every transaction. Most establishments do not accept credit cards and forget about trying to use a debit card. There is one ATM machine in the city and they never have cash on hand. This particular hotel could not run my credit card due to them not having a CC Machine. I almost had to drive to Chetumal to get cash but fortunately there is a Hotel that had a working ATM machine.
ED, 4-night trip
Verified Expedia guest review

6/10 Good

No restaurant at the hotel. The little beach across the street was not so inviting. The coffee maker was in poor shape and only instant coffee offered. The room was clean and basic and shower was fine. We were there middle of March. High winds so snorkeling wasn't really happening. Mahahual is geared toward divers. We've been and likely will never return
Verified Hotels.com guest review