Zazil-ha, 10 Avenida Nte, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida - 7 min walk
Playa del Carmen Main Beach - 8 min walk
Mamitas Beach - 8 min walk
Quinta Alegría Shopping Mall - 13 min walk
Playa del Carmen Maritime Terminal - 4 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km
Restaurants
Colectivo Mexicano Cervecero - 2 min walk
Mariskinky - 3 min walk
La Pista Musical - 1 min walk
Pescaderia y Cockteleria el Pirata - 1 min walk
El Arabe - 2 min walk
About this property
Maya del Carmen Hotel
Maya del Carmen Hotel puts you in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. An outdoor pool, a children's pool and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Charcoal grills
Travelling with children
Children's pool
Services
24-hour front desk
Facilities
Garden
An outdoor pool
Room amenities
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Maya del Carmen Hotel Hotel
Maya del Carmen Hotel Playa del Carmen
Maya del Carmen Hotel Hotel Playa del Carmen
Frequently asked questions
Does Maya del Carmen Hotel offer free cancellation for a full refund?
Yes, Maya del Carmen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Maya del Carmen Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Maya del Carmen Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Maya del Carmen Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Maya del Carmen Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Maya del Carmen Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.
What is there to do at Maya del Carmen Hotel and nearby?
Maya del Carmen Hotel has an outdoor pool and a garden.
What's the area around Maya del Carmen Hotel like?
Maya del Carmen Hotel is a short 7-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach.
Maya del Carmen Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
5.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
1 Apr 2024
We loved the courtyard and pool area. Very relaxing and shaded. Only a block away from 5th Avenue. However had a lot of trouble with the maintenance of the property - broken fans, AC not working, not able to lock doors easily, etc. The layout was great with the separate bedroom and then additional beds in the open areas. If items were updated, this would be a gem location.
Brenda
Brenda, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
15 Mar 2024
Great little property very cost friendly
Aaron Wesley Van
Aaron Wesley Van, 5-night family trip
Verified Expedia guest review
4/10 Fair
16 Feb 2024
victoria
victoria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Feb 2024
Nice location, great parking, friendly checkin.
great location and nice secure parking right outside the room door. room was functional. bed mattress pretty worn out.
Kurt
Kurt, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 Jan 2024
This is an old, old place with misleading images. The room is nothing like the images, the internet is weak most of the time or non-existent and no one really cares.
P
P, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2023
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Nov 2023
Great Service from Staff
Super Location
Niles
Niles, 4-night trip
Verified Hotels.com guest review
6/10 Good
1 Sept 2023
I like the fact that it was next to 5th Avenue
I didn’t like the fact that there was no one at the front desk to check in when I got there and the phone number posted wasn’t from the motel but from a lady private number
Miguel
Miguel, 6-night family trip
Verified Expedia guest review
6/10 Good
2 Apr 2024
No había casi luz en la habitación solo 3 bombillos para toda la habitación, en el balcón no había luz, en un cuarto no había luz, solo lampara.
Ronald
Ronald, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Mar 2024
Jose Arturo
Jose Arturo, 1-night trip
Verified Expedia guest review
2/10 Poor
26 Jan 2024
Placed was closed down by the state government at the moment to attempt to check in had to stay at other place way much expensive due short notice terrible service even employees were shock and mad at their own boss
Jose Arnulfo
Jose Arnulfo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Jan 2024
👌👌👌
Araly Mariela
Araly Mariela, 5-night family trip
Verified Expedia guest review
6/10 Good
22 Jan 2024
Joel
Joel, 7-night romance trip
Verified Expedia guest review
2/10 Poor
18 Jan 2024
Fernanda
Fernanda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
6/10 Good
30 Dec 2023
Gabriela
Gabriela, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2023
Eleazar
Eleazar, 3-night romance trip
Verified Expedia guest review
8/10 Very good
24 Dec 2023
Bueno
bien en general, solo hay que mejorar la señal de internet, a la habitación no llega hay q estar cerca de la terraza, muy cerca de centro comercial donde se come muy rico y bastante económico, obtienes lo que pagas
Pedro
Pedro, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
4 Dec 2023
the hotel was run down, there was mold in the shower. I rated to stay there It was only three days but I was glad when we moved to a nicer location. I will never stay there again.
Jeffrey
Jeffrey, 2-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2023
Un hotel antiguo … pero acorde al precio que estás pagando, excelente estacionamiento y súper cerca de la 5ªAv en la que prácticamente encuentras todo y cerca de la playa también