See all properties

Aloft Playa Del Carmen

4.0 star property
Pet-friendly hotel with 2 outdoor pools, connected to a shopping center, near Playa del Carmen Main Beach

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
Restaurant
Outdoor banquet area
Restaurant
Suite, 1 King Bed, Non Smoking, Balcony | Living room
Located near Playa del Carmen Main Beach, Aloft Playa Del Carmen offers a vibrant retreat. Take a dip in one of the 2 outdoor pools, enjoy a meal at Nook restaurant or grab something quick from the grocery store. With free high-speed WiFi and helpful staff, guests love its beach locale and pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Parking available
  • Pet-friendly
  • Electric vehicle charging point
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
The current price is AU$136
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down duvets, in-room safe

Breezy, Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 38.90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, down duvets, in-room safe

Breezy, Room, 2 Queen Beds, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 41.12 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

aloft, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 67.80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 79.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 83.56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80.54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Antera Hotel & Residences

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, (1009)
Antera Hotel & Residences
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Central Square - 4 min walk - 0.4 km
  • Quinta Avenida - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 15 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

When you stay at Aloft Playa Del Carmen, you'll be in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (MXN 200 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2022
  • Rooftop garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • Reception hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Nook – On-site restaurant.
W XYZ Bar – On-site bar. Open daily.
Splash RoofTop – On-site rooftop bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 550 per pet, per day

Parking

  • Covered self-parking costs MXN 200 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft Playa Del Carmen offer free cancellation for a full refund?

Yes, Aloft Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Playa Del Carmen?

Yes, there are 2 outdoor pools.

Are pets allowed at Aloft Playa Del Carmen?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of MXN 550 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Aloft Playa Del Carmen?

Yes. Self-parking costs MXN 200 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Aloft Playa Del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Aloft Playa Del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.

What is there to do at Aloft Playa Del Carmen and nearby?

Aloft Playa Del Carmen has 2 outdoor pools and 2 bars.

Are there restaurants at or near Aloft Playa Del Carmen?

Yes, there's an on-site restaurant, Nook.

What's the area around Aloft Playa Del Carmen like?

Aloft Playa Del Carmen is a short 8-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida. Travellers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Aloft Playa Del Carmen Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

excellent stay
Very nice hotel with excellent service, Clean rooms, tasty breakfast with many choices. Ms. Alma from the reception was very helpfull. Very nice rooftop bar especially thanks to Brian. Will come again..
Jana, 7-night trip

10/10 Exceptional

Very good choice to stay in Playa del Carmen
New modern hotel with 2 roof-pools and garage parking. We will visit this again next time.
Kristina, 2-night trip

10/10 Exceptional

Great stay
Great stay, wonderful staff especially night reception. Clean modern hotel beautiful pool area . Would definitely return .
amy, 6-night trip

10/10 Exceptional

great spot
Very nice hotel, bright and modern. The staff is friendly and helpful. We ate dinner in the restaurant and it was lovely, great wine and the food was fresh and delicious. The pool area is beautiful. Mario the concierge was wonderful, helping organize my mother and handicapped sister. This is my new go-to hotel in Playa
Susan, 1-night trip

10/10 Exceptional

very comfortable, modern and bright hotel in a convenient location with a well stocked grocery store and coffee shop on the ground floor
Susan, 1-night trip

10/10 Exceptional

cleanest hotel in Mexico!
Drew, 6-night trip

10/10 Exceptional

Very nice hotel in a beautiful place
Carlos, 1-night trip

10/10 Exceptional

Great location, great staff, great hotel overall! It’s our new favorite in Playa!
Melissa, 4-night trip

10/10 Exceptional

1 Day in Playa del Carmen
Nice new hotel close to Cinco Avenida. Modern design, comfortable bed, clean. Nice rooftop pool area with music and bar. Good value for the money.
David, 1-night trip

8/10 Very good

Well located, clean, nice pool
Ana, 3-night trip

10/10 Exceptional

Nice property. Easy to walk to shops and dining as well as the beach.
bambi, 1-night trip

10/10 Exceptional

Convenient location. Friendly staff. Grocery store right downstairs. Taqueria Los Chachalacos mucho bueno!
Michelle, 6-night trip

10/10 Exceptional

We lived our stay at Aloft Playa Del Carmen. We will go back for sure.
Sara, 2-night trip

10/10 Exceptional

Booked it with the top priority being "quiet" and it didn't disappoint. Very new facility and while just one block away from 5th it's in the quieter part of town. With a chain hotel you don't get any of the flair of Mexico but it's convenient, clean, affordable, walkable and - most of all for us - quiet. Great breakfast, too.
Hagen, 3-night trip

10/10 Exceptional

Luxurious and unconscious
Beautiful clean place with two rooftop pools centrally located in Playa del Carmen. Breakfast was a disappointment for us with food allergies - no gluten-free or dairy-free Alternatives, which is surprising for a high quality hotel. Overall we had a nice stay
3-night trip

4/10 Fair

good hotel not organized
i had to pay parking as the car didn't fit, they couldn't give us 2 keys for each room
Gaspare, 1-night trip

10/10 Exceptional

Just stayed for 1 night, toilet door was broken, so really hard to use it.
VICTOR, 1-night trip

6/10 Good

Good job
kiyotaka, 5-night trip

10/10 Exceptional

Good hotel, went with my family
Alberto, 5-night trip

10/10 Exceptional

Good Service
adolfo, 3-night trip

10/10 Exceptional

💫
Cosmos, 2-night trip

10/10 Exceptional

Very good
Rui, 3-night trip

10/10 Exceptional

Very nice new and reasonably priced. Modern style. Very close to all the restaurants and shopping on and near Avenida 5. Full grocery store on the bottom floor below the hotel. Rooftop pool and workout area. Not all inclusive.
Diane, 6-night trip

10/10 Exceptional

The hotel was great! Probably the best pool area for a hotel I've stayed in. Staff was friendly, great breakfast in the morning. There is a large supermarket downstairs of the hotel. The area is close to the beach and the shopping area of 5th ave. I would definitely stay again.
Sheena, 5-night trip

10/10 Exceptional

A wonderful stay.
Ben, 2-night trip