Destination
Guests
All properties in Santiago, Santiago Metropolitan Region, Chile

Hotel Novotel Santiago Vitacura

4-star hotel with restaurant, near Ralli Museum

  • Free WiFi
From
A$82

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Pool
  • Pool
Pool. Image 1 of 63.
1 / 63Pool
8.2.Very good.
  • The bar was not very good. It was a big delay to get clothes dry cleaned.

    Mar. 6, 2019

  • Good value

    Dec. 17, 2019

See all 143 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
  • Free WiFi
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 144 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Free children's club

For families

  • Children's club (free)
  • Sofa bed
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Costanera Center - 34 min walk
  • Ralli Museum - 9 min walk
  • Parque Arauco Mall - 15 min walk
  • Bicentennial Park - 18 min walk
  • KidZania Santiago - 23 min walk
  • Los Leones Golf Club - 23 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed with Sofa bed
  • Standard Twin Room, 2 Single Beds

Location

  • Costanera Center - 34 min walk
  • Ralli Museum - 9 min walk
  • Parque Arauco Mall - 15 min walk

What’s around

Landmarks

  • Costanera Center - 34 min walk
  • Ralli Museum - 9 min walk
  • Parque Arauco Mall - 15 min walk
  • Bicentennial Park - 18 min walk
  • KidZania Santiago - 23 min walk
  • Los Leones Golf Club - 23 min walk
  • Clinica Alemana - 24 min walk
  • CasaPiedra Event and Conference Center - 27 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 21 min drive
  • Santiago Central Station - 31 min drive
  • Military Academy Station - 24 min walk
  • Alcantara Station - 26 min walk

At a glance

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time noon-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed*
  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Height restrictions apply for onsite parking
  • Onsite carport

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities
  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Arcade/game room

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2508
  • Conference space size (meters) - 233
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

365 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hotel Novotel Santiago Vitacura
  • Novotel Santiago Vitacura
  • Novotel Santiago Vitacura Hotel Santiago
  • Santiago Novotel
  • Novotel Santiago Vitacura
  • Hotel Novotel Santiago Vitacura Hotel
  • Hotel Novotel Santiago Vitacura Santiago
  • Hotel Novotel Santiago Vitacura Hotel Santiago

Optional extras

Facilities, including fitness facilities and a sauna, are accessible for an extra charge.

Rollaway beds are available for CLP 30000.0 per night

Buffet breakfast is offered for an extra charge of CLP 14200 per person (approximately)

Pets are allowed for an extra charge of CLP 36000 per pet (may vary based on length of stay)

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Novotel Santiago Vitacura does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of CLP 36000 per pet, per night.
  • You can check in from noon - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, 365 offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Miraolas (3-min walk), Soul of India (4-min walk), and Cuerovaca (5-min walk).
  • During the winter, enjoy fun activities nearby like downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a sauna and a fitness center. Hotel Novotel Santiago Vitacura also has an arcade and a garden.
8.2.Very good.
  • 10.0.Exceptional

    Good area in Vitacura, felt safe and comfortable. Strange room layout, however, we got used to it. Comfortable bed is a big plus.

    Lev, 3 night trip with friends, Dec. 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very nice neighborhood, very clean, great breakfast

    1 night family trip, Nov. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice Hotel with a Great Staff

    It is a really nice hotel in a good part of town. It is a bit quiet but very safe and you can walk to many things. The staff had a great attitude and very committed to serving their guests.

    Mike, 4 night business trip, Sep. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, super good breakfast and breakfast timings. Room configuration with toilette separate was a bit rare but ok. One can not change money at the front desk which made it difficult to have local currency upon arrival.

    4 night business trip, Jun. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was clean, great breakfast and the staff excellent. The property is convenient to walk around and quiet.

    7 night family trip, May 25, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Great location close to the best restaurants amazing value

    8 night family trip, May 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    Very small room, bed wasn’t comfortable at all

    Thiago, 3 night business trip, Mar. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Back anytime.

    Everything you need for a nice stay away from home.

    Joao Sabino, 1 night business trip, Nov. 8, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice pland and Near downtown

    Alireza, 2 night trip, Aug. 24, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Rooms need refreshing. Furniture getting old. The bathroom is a strange design.

    Mark, 2 night trip, Jun. 4, 2018

    Verified Expedia guest review

See all 143 reviews