Overall we had a great stay. The room was spacious enough for two people, the bathroom was comfortable and stocked with soap dispensers instead of those dumb little bottles so it was really convenient, and the keycard access made it easy to get in and out. Enjoyed that the rooms had AC on the extremely hot Santiago days, but wish the remote had some better instructions. Really convenient power outlets right by the bed and good lighting/shades.
My only major con was cleaning supplies. The room has a kitchen, and the hotel rules state you are responsible for cleaning the kitchen or you will be charged a fee at checkout. The only supplies though were a sponge and dish soap. I went to the front desk to ask for some kitchen towels or paper towels and was directed to walk to the store around the corner. There was also no spray for the counter. I tried asking the house keeper to leave us a rag but she also said she didn't have anything in her cart to help. There is also no toilet brush in the bathroom.
Overall we were able to keep it clean and housekeeping at the hotel was great and helped wipe things down, but having to go out and buy a two-pack of paper towel rolls to use for a couple days was annoying.