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NH Ciudad de Santiago

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Exterior
Suite | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Family Quadruple Room | 1 bedroom, premium bedding, minibar, in-room safe
Standard Room (New Style) | 1 bedroom, premium bedding, minibar, in-room safe

Overview of NH Ciudad de Santiago

VIP Access

NH Ciudad de Santiago

4.5 star property
Luxury hotel in Providencia with restaurant and bar/lounge

8.2/10 Very good

682 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100

Room options

About this area

What's nearby

  • In Providencia

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive
  • Santiago Central Station - 19 min drive
  • Salvador Station - 5 min walk
  • Baquedano Station - 10 min walk
  • Bustamante Park Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Olan - 2 min walk
  • Alto Peru - 6 min walk
  • Parrilladas La Uruguaya - 6 min walk
  • El Templo del Inka - 6 min walk
  • Goodstock Bar - 7 min walk

About this property

NH Ciudad de Santiago

NH Ciudad de Santiago offers an airport shuttle (available 24 hours) for USD 42 per vehicle one-way. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers love the breakfast and location. The property is only a short walk to public transportation: Salvador Station is 5 minutes and Baquedano Station is 10 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 122 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 100 km*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas

Facilities

  • 1 building/tower
  • Television in common areas
  • Fitness centre

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Breakfast costs between USD 15 and USD 36 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 42 per vehicle (one-way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Does NH Ciudad de Santiago offer free cancellation for a full refund?
Yes, NH Ciudad de Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Ciudad de Santiago?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lb per pet. There's a charge of USD 20 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NH Ciudad de Santiago?
Sorry, there's no on-site parking at NH Ciudad de Santiago.
Is an airport shuttle service offered by NH Ciudad de Santiago?
Yes, an airport shuttle is available. The charge is USD 42 per vehicle one-way.
What are the check-in and check-out times at NH Ciudad de Santiago?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at NH Ciudad de Santiago and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Ciudad de Santiago?
Yes, there's an on-site restaurant. Nearby restaurants include Alto Peru (6-min walk), Parrilladas La Uruguaya (6-min walk) and El Templo del Inka (6-min walk).
What's the area around NH Ciudad de Santiago like?
NH Ciudad de Santiago is in Providencia, a short 5-minute walk from Salvador Station and 6 minutes' walk from Clinica Santa Maria. Travellers give top marks for the hotel's prime location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good service, very comfortable and good location, excellent breakfast
Carlos, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Christian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was courteous and helpful. The room and areas were worn and need of more care. The photos of the facilities were misleading- they show very well maintained rooms. Which was not the case with the room that I was in.
timothy, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Room are large but the condition of the accommodation is old.
Sesharao, 2-night trip
Verified Hotels.com guest review

8/10 Very good

the location was perfect for our purposes and the staff was in general very pleasant to work with a. The property was under construction in the lobby area and the dust control was a problem. The suit was not to the standard, laminate floor was old and deteriorated, all around needed an upgrade, bed was very nice surprise. The mini bar was not refill every day, I have to ask for it once, they did, but never did it again for the rest of the stay (10 days); las night we came late and ask to receptionist to bring us a couple of bottle water, the did, but while checking out the next morning, they charge me for them. I didn't want to argue and just paid for them (about 4 American dollars, really expensive by the way). I think that if you offer a couple of water bottles, one soda can and one bottle of beer, one chocolate bar and some chips in your room mini fridge, you should replenish them as consumed by your guest, taking in consideration that your is a long stay and you don't consume all of it every day. If I was there for just one night and empty all of it, surely they would replenish it for the next guest, right? So, why is it that my request was fulfilled when I did call for it, without any charge, but was never done again, and ultimately, was charged at the end when I asked for two bottled water? Am still trying to make sense of it.
JOSE ENRIQUE MARTINEZ, 9-night family trip
Verified Expedia guest review

6/10 Good

Hotel is under renovation. Construction noise all day long . This detail wasn’t mentioned on the website at the moment of booking. The staff very helpful and professional. Central location with easy access to transportation. Looking forward to be back when renovations are completed.
Alberto, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was nice , kind and really good breakfast in morning.. I recommend
Carla, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

No Frills Clean Hotel
It is a basic hotel, but clean and orderly. Staff will try to be helpful. It is currently under renovation. Location is awesome if you want to explore bellavista and barrio italia
Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff clean enviornment
John, 6-night trip
Verified Expedia guest review