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Family Transit Hotel

3.5 star property
Unwind with local flavors while exploring nearby Thanh Chuong Viet Palace. Let your little ones play while you plan your day over a cup of coffee.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Family Transit Hotel

Premium bedding, memory-foam beds, minibar, individually decorated
Point of interest
Point of interest
Front of property
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Bar
  • Free parking
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Free bus station shuttle
  • 24-hour room service
  • 2 coffee shops/cafes
  • Babysitting
  • Business centre
  • Airport shuttle
  • Theme park shuttle
  • Shopping centre shuttle
  • Train station pick-up service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room, 2 Queen Beds

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Quadruple Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Fan
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Fan
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Fan
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Fan
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

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About the area

Map
Dien Xa, Noi Bai Airport, Hanoi, 10000

What's nearby

  • Melinh Plaza - 4 min drive
  • Vantri Golf Club - 15 min drive
  • West Lake - 17 min drive
  • Hoan Kiem Lake - 23 min drive
  • Hanoi Old Town Night Market - 23 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 7 min drive
  • Ga Phuc Yen Station - 14 min drive
  • Ga Vinh Yen Station - 21 min drive
  • Hanoi Railway Station - 23 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Phở Cồ - ‬2 min drive
  • ‪Star Cafe - ‬6 min drive
  • ‪Two Tigers - ‬16 min walk
  • ‪Memos Fastfood&Drinks - ‬4 min drive

About this property

Family Transit Hotel

Located just 2.3 mi (3.8 km) from the airport, Family Transit Hotel offers a shuttle (available 24 hours). For a bite to eat, guests can visit Local Food Restaurant, one of 2 restaurants, which serves Vietnamese cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 coffee shops/cafes, a rooftop terrace and a bar/lounge.

Languages

English, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at noon
    • Express check-in available
    • Minimum check-in age – 15
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets stay for free
    • Specific rooms only*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site carport
    • Free off-site parking within 3 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Free bus station shuttle
DONE

Off-site

    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Scooter/moped hire
  • Pool table

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Communal living room
  • Lockers available
  • Reception hall
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Local Food Restaurant – Overlooking the garden, this family restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 100000 per vehicle
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Family Transit Hotel Hanoi
Family Transit Hotel
Family Transit Hanoi
Family Transit Hotel Hotel
Family Transit Hotel Hanoi
Family Transit Hotel Hotel Hanoi

Frequently asked questions

Does Family Transit Hotel offer free cancellation for a full refund?
Yes, Family Transit Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Family Transit Hotel?
Yes, pets stay free.
Is parking offered on site at Family Transit Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Family Transit Hotel?
Yes, an airport shuttle is available. The charge is VND 100000 per vehicle.
What are the check-in and check-out times at Family Transit Hotel?
You can check in starting at noon. Check-out time is 11:30 AM. Express check-in is available.
What is there to do at Family Transit Hotel and nearby?
Family Transit Hotel has a picnic area and a garden.
Are there restaurants at or near Family Transit Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Vietnamese cuisine and garden views.

Family Transit Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Owner is very nice. I recommend highly this hotel for late arrival or early departure.
Binh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family run hotel with hospitable service from every member. Located a short drive from the hotel, they offered taxi service for us from the airport and to our next stay. They have a great and inexpensive dining menu, along with snacks/drinks available downstairs. Someone is always at the desk for assistance. Our room came with two queen size beds, very comfortable, extra pillows aswell. Definitely recommend staying here.
TeddieJo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, especially for the price. Lovely and very helpful staff. Very close to the airport, which is where the closest ATMs are.
Bryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sabrina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Genuine Vietnamese warmth
A poor transportation decision found me at Hanoi airport at 1:00 am, and I'd Googled 24 hour check-in hotels in the vicinity. Booked Family Transit but wasn't sure if the Front Desk would still be open, so I used the Hotels.com chat with an agent to confirm. Hain waited up for me, and with minimal processing, i had a roof and a bed. Place was clean, spacious, and the perfect tonic. I slept well, was greeted with a coffee and a smile in the morning, and a taxi was soon arranged at a favourable price for my onward trip into Hanoi. Wonderful, and if he ever builds an infinity pool on the roof ... 👍
Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

There is no staff to handle the problem. No Cleaning No hygiene
Rahul, 9-night trip with friends
Verified Expedia guest review

8/10 Very good

Felix, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and efficient
Good place to stay, close to the airport
Lina Maria, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ok for a night's stay
My friends and I needed a room to sleep before our flight, so this fit the bill. I would've recommend it if you're used to slightly nicer hotels. I love the country feel of the location though. The window looked out to lots of green grass.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

If You really need to stay close to the airport consider stay here but if you can avoid it, stay elsewhere..
ALE, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Properly priced at $12. Not a lot more to say. Much better than most hostels, quick nap before flight.
2-night family trip
Verified Expedia guest review

8/10 Very good

Not easy to locate. Figure all that out b4 you land. Staff very helpful with next day transportation. Breakfast was good.
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

It was very close to airport, and had cabinet that locked. The bathroom had a shower but there was no real room to use it. The bed was quite hard. At check in there was no one there that spoke English which made it quite hard. There is no real places to get food near it, you have to walk to the main road to get any type of food and we got food poisoning from the cafe that we ate at.
1-night romance trip
Verified Expedia guest review

8/10 Very good

for 1 night and this price good
for the price it's OK, don't expect anything more, then u paid for. the rug in the shower was real old and dirty, towels and bed were clean. super friendly manager and the food was also good. we missed breakfast, but the ordered food at night was really good. close to the airport, u can walk to the international departure in like 15-20min, national I would take a taxi.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Night sleep for conveinience only
Airport stop over - Clean and tidy no frills.
B G, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and the staff is very helpful!
TS, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were SO accommodating and friendly, they took the extra step to make us feel welcomed and comfortable in Vietnam. Great choice for breakfast items in the morning, and clean, comfortable rooms!
Natasha, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful friendly staff. Airport location was vood for our logisticts
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Surprisingly good. Clean, tidy, functional, proper. Polite staff who speaks english well. My room has a view to the airport some distance away. They waited at the airport and picked us up.
Bobby, 1-night trip
Verified Expedia guest review

2/10 Poor

Keep scrolling....
I would advise against staying here. It’s a whole load of nasty. There’s plenty of other places to choose from so check them first.
Bronwyn, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is very nice and friendly
Lee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel for the price. Close to airport. Free ride from airport to hotel. Research other transpo options to city center. should be able to beat their $16 USD flat charge.
JOHN, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Yvette, 1-night trip with friends
Verified Hotels.com guest review