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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Cancun Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Aerial view
Room, 1 King Bed, Ocean View (Preferred Club) | Beach
View from property
Preferred Club Master Suite
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Terrace
The price is AU$570
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4

View all photos for Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View Double

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front Double

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View King with Balcony

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King with Balcony

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View King

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe Family Connecting Room

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club King Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Ocean Front

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

Presidential Suite (Presidential)

Highlights

Outdoor play area
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

Highlights

Balcony or patio
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Corner Suite Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Corner Suite Ocean Front

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite

Highlights

Outdoor play area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View

Premium Double Partial Ocean View

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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The price is AU$468
includes taxes & fees
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About the area

Map
Cancun, QROO

What's nearby

  • Cancun Convention Center - 9 min walk - 0.8 km
  • Forum Beach - 12 min walk - 1.0 km
  • Tortuga Beach - 2 min drive - 2.2 km
  • Langosta Beach - 3 min drive - 3.3 km
  • La Isla Shopping Mall - 5 min drive - 4.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Club InterContinental - ‬5 min walk
  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Kawachi Specialty Restaurant - ‬5 min walk
  • ‪Hotel Miramar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

Placing you within a 15-minute walk of Cancun Convention Center, Dreams Sands Cancun Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. World Cafe, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club and a beach bar. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 414 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking is limited

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Shopping
  • Pool table
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Pevonia has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

World Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Portofino – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Himitsu – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Gaucho – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.
El Patio – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.

Also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Frequently asked questions

Does Dreams Sands Cancun Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Sands Cancun Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Sands Cancun Resort & Spa - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Dreams Sands Cancun Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Dreams Sands Cancun Resort & Spa - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Dreams Sands Cancun Resort & Spa - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Dreams Sands Cancun Resort & Spa - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Dreams Sands Cancun Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and volleyball. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Dreams Sands Cancun Resort & Spa - All Inclusive also has 5 bars, a private beach and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Dreams Sands Cancun Resort & Spa - All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Dreams Sands Cancun Resort & Spa - All Inclusive like?
Dreams Sands Cancun Resort & Spa - All Inclusive is a short 9-minute walk from Cancun Convention Center and 12 minutes' walk from Forum Beach. Travellers give top marks for the property's prime location.

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Brian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel Salazar, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Decent but need works.
The hotel itself needs a remodel, it rained while we were there and it was water leaking everywhere. Yes the staff was attempting to clean but it needs a update. The staff was very friendly shout out to Claudia and Jose. They were very helpful. The room was clean but the beds were so hard and uncomfortable. The food was not so good and they are limited on drink selection for it to be all inclusive.
BRIONY, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ninoshka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan c, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lynn, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Sonia M, 4-night trip
Verified Orbitz guest review

8/10 Very good

Jeffrey Alan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I was worried about booking here with all mixed reviews. But this place was very spa feel, as soon as we got there we were received by the hotel staff they got our luggage. It was a hot day and before we had a chance to go into the lobby, there’s someone handing us a wet, cold washcloth that smelled so good. The staff at the beach taking your orders for food or drinks while you’re laying out were so friendly and very attentive. The sandy white beach was perfect, very clear and no rocks or anything and shallow for a long way out. The restaurants were so good, our favorite was the Mexican one. And did not have to make reservations. We couldn’t have asked for a better place to stay!! This was our 3rd time in Cancun and this one is by far our favorite so far!
Maira, 4-night family trip
Verified Expedia guest review

8/10 Very good

Beach is amazing
Jennie, 4-night trip
Verified Expedia guest review

8/10 Very good

me, my husband and 5-year-old daughter had a great time at this resort. The staff are very nice, polite, willing to help. the resort has an awesome beach and 4 great swimming pool. Not only the staff but the guest in this resort were all so nice, it was like a family. The food was ok, could have been better. however, I have to say that you can always find something that suits you at the buffet. the kids' club staff were wonderful. it was opened from 9 am to 9pm and they would take your children to the beach and to the pool everyday for an hour or so. My daughter loved it. the property does need some renovation, it's a litlle bit old, but it is very clean.
Ange-Danielle, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a 5 star resort back in the 1990’s Early 2,000 so it’s still a very nice resort considering the price was so cheap. We paid $1,200 for 4 nights! was g
Ryan, 4-night trip
Verified Expedia guest review

8/10 Very good

It was a beautiful resort friendly staff we really enjoyed ourselves.
Ashley, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent service. Highly recommend
Ryan, 3-night trip
Verified Expedia guest review

2/10 Poor

Isela, 3-night trip
Verified Expedia guest review

8/10 Very good

Hotel is nice. My only complaint is a/c in restaurants and elevator is almost nonexistent.
kenyata, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect!!!! Staff was awesome
Fannie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Services was perfect
St Claude, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Dreams Sand hotel has a beautiful, clean, and private beach. The hotel is very clean and updated. The staff is very hardworking and friendly. Two suggestions would be to provide more information regarding hotel events at arrival and fix tables at restaurants as some are wobbly. Would definitely come back!
Marisela, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked the beach view
Fabian, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great option A++
Great Hotel. Recommend A++ this location Good food and good service
Ramon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the beautiful beach and resort. The spa was excellent and so was the staff. The food was also good.
Amber Nicole, 3-night romance trip
Verified Expedia guest review

8/10 Very good

.
Alethea, 3-night romance trip
Verified Expedia guest review

6/10 Good

Did not like that too many umbrellas is reserved for preferred guests that they never show up, it’s one of the reasons to never go back there .Rooms need some work ( bathroom fan did not work obviously for long time ) closed buffet for dinner because some “ special occasion “ . Buffet should be open no matter what is going on
Nikola, 6-night romance trip
Verified Expedia guest review

6/10 Good

Just spent a week at the resort. The people and the service were excellent. Despite the small area and a high rise hotel, there were plenty of varieties of beach and poolside seating. My only concern was the room. The bathroom was so small, that with my 5 ft 3 in frame I could spread my hands and touch both walls. The air conditioning was very loud, it made a constant noise as if someone was knocking on the door. Additionally, the air filters were dirty, I had this dry, persistent cough that went away as soon as I got home.
Victoria, 5-night family trip
Verified Expedia guest review