Av Libertador Bernardo O'Higgins, 3780, Comuna Estacion Central, Santiago, Region Metropolitana, 9160000
What's nearby
Palacio de la Moneda - 5 min drive
Plaza de Armas - 6 min drive
Santa Lucia Hill - 6 min drive
Medical Center Hospital Worker - 8 min drive
Costanera Center - 11 min drive
Getting around
Santiago (SCL-Arturo Merino Benitez) - 20 min drive
Parque Almagro Station - 5 min drive
Matta Station - 7 min drive
Santiago Central Station - 10 min walk
Santiago University Station - 2 min walk
San Alberto Hurtado Station - 6 min walk
Latin American Union Station - 16 min walk
Area shuttle (surcharge)
Train station pickup (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
McDonald's - 2 min walk
McDonald's - 2 min walk
Kfc Estación Turbus Alameda - 2 min walk
Puro Perú - 3 min walk
Pollos Asados - Tradiciones Peruanas - 5 min walk
About this property
ibis Santiago Estación Central
Ibis Santiago Estación Central puts you within a 15-minute drive of Plaza de Armas and Costanera Center. Guests looking for a bite to eat can visit the restaurant, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Other features include a snack bar/deli and a garden. Fellow travellers love the helpful staff. Public transportation is only a short walk: Santiago University Station is 2 minutes and San Alberto Hurtado Station is 6 minutes.
Languages
English, Spanish
At a glance
Hotel size
132 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Train station pickup*
Off-site
Area shuttle within 100 km*
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
2 bars/lounges
Restaurant
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout curtains
Premium bedding
Memory-foam mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
CAFE VINO AND CIA – This wine bar specialises in Latin American cuisine and only serves dinner.
BAR – This bar specialises in Latin American cuisine and serves lunch, dinner and light fare. Open 24 hours.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Full breakfast is offered for an extra charge of approximately CLP 6000 per person
Local area shuttle and shopping centre shuttle services are offered for an extra charge
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
ibis Estación
ibis Estación Hotel
ibis Estación Hotel Santiago Central
ibis Santiago Estación Central
Ibis Santiago Estacion Central Hotel Santiago
ibis Santiago Estación Central Hotel
ibis Estación Central Hotel
ibis Estación Central
Ibis Santiago Estacion Central
ibis Santiago Estación Central Hotel
ibis Santiago Estación Central Santiago
ibis Santiago Estación Central Hotel Santiago
Frequently asked questions
Does ibis Santiago Estación Central offer free cancellation for a full refund?
Yes, ibis Santiago Estación Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Santiago Estación Central?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ibis Santiago Estación Central?
Yes, there's free self parking.
What are the check-in and check-out times at ibis Santiago Estación Central?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at ibis Santiago Estación Central and nearby?
Ibis Santiago Estación Central has 2 bars and a garden.
Are there restaurants at or near ibis Santiago Estación Central?
Yes, CAFE VINO AND CIA offers Latin American cuisine.
What's the area around ibis Santiago Estación Central like?
Ibis Santiago Estación Central is in Estación Central, a short 2-minute walk from Santiago University Station and 14 minutes' walk from Parque Quinta Normal.
ibis Santiago Estación Central Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
14 Sept 2024
Stayed here overnight for a long layover. Check in process was easy. There is a restaurant and mini snack bar on site. Super close to bus station. 15 minute car ride to airport. Room and bathroom was clean. Bed was comfortable.
Li
Li, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Nice hotel.
Getting picked up by the airport shuttle was convenient
patricia
patricia, 1-night family trip
Verified Expedia guest review
8/10 Very good
24 Apr 2024
This iBis hotel is recommendable for two reasons: (1) it is 24-hour staffed; and (2) it is centrally located near all transportation points including long-distance bus centers and a metro station (which gives you access to downtown Santiago with just one metro ride. As such, if you happen to fly in to Santiago as a staging area for your next trip to Valparaiso to board your cruise ship, you are at the right spot. Most importantly, the hotel takes good care of your luggage storage needs with a on-site security guard.
Gang
Gang, 1-night family trip
Verified Expedia guest review
6/10 Good
14 Apr 2024
Think before booking
Very close to estacion central, so we thought that would be ideal but we were warned by everyone who knows Chile to avoid the area, especially at night but also by day, as it can be very unsafe. We cancelled but couldn't get any refund or voucher for another Ibis so we booked another hotel near Las Leones, accessible easily with Uber and much more suitable for a family with a little one. Nothing is worth risking our belongings and safety.
Sonia
Sonia, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
12 Apr 2024
We couldn't make it due to delays with our flight from Cuba to Panama and from Panama to Santiago.
I sent an email to the hotel informing them about it.
The hotel staff never returned with a response or contacted me again.
We made it at the end by 5.30 am on the next day.
Door and shutters were closed and nobody to contact .
Very disappointed as I still got charged full price for something I never used with my family.
Definitely,I won't recommend or use for future staying in Santiago.
Ariel Funes
arielfunes73@gmail.com
Ariel
Ariel, 1-night family trip
Verified Expedia guest review
8/10 Very good
7 Apr 2024
Staff are very helpful even though they do not speak much English.
Kamalakar
Kamalakar, 1-night trip
Verified Expedia guest review
8/10 Very good
22 Mar 2024
Very good
The hotel y very good.
The zone is no so nice unless you need to take a bus at central station
Roberto
Roberto, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 Feb 2024
This is not a safe area to stay in. You can watch people attempting to pickpocket and car jack from your hotel window. The staff are friendly, there is one front desk lady that does not care to be there nor does she want to be there.
Kira
Kira, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Jan 2024
Next to bus depot
Cliff
Cliff, 2-night family trip
Verified Expedia guest review
6/10 Good
22 Jan 2024
robbed
nice place but I was robbed directly in front of the hotel.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2023
Decent enough hotel to spend 2 nights before cruise to get over jet lag. Close to bus station and metro. Restaurant on premises which was handy.
ANN
ANN, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Dec 2023
shaun
shaun, 3-night trip
Verified Hotels.com guest review
2/10 Poor
9 Nov 2023
A group of approx 20 arrived from airport at about 8:30 am and we told we had to wait for a 3 pm check in or pay for an early check in . With no amenities there and being in an unsafe area of town after 20 - 24 hours of travelling , needless to say we were very disappointed . Our room particularly was dirty . I washed all services down before unpacking . No instructions, no local advertising , no phone , no coffee , no fridge , no travel size toiletries , no microwave , no hand or face towels.
The staff attempted to help with language differences (successfully) . Dinner options were very minimal , and only available at 7 pm. Coffee was never available unless we paid for .
The worst part was the air quality . Many families complained of affects of using the A/C or heating as it instantly affected their breathing . Mold was apparent in our room . As an asthmatic , I found it very exhausting to breathe day in and day out . Now that I’m home , I have relief . The fire alarm regularly went off and we found this quite disturbing and alarming .
Mary
Mary, 11-night trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2023
Excelent
Excelent
Camilo
Camilo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2023
Lawrence
Lawrence, 4-night trip
Verified Hotels.com guest review
6/10 Good
11 Oct 2023
Excellent service and conveniently located but the area is not safe.
RITA
RITA, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2023
Week in Santiago
Absolutely fantastic! Accommodating and helpful staff, fantastic service and a great experience throughout the stay. Thank you
Neal
Neal, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2023
Great
Maria
Maria, 2-night trip
Verified Expedia guest review
8/10 Very good
18 Sept 2023
The environment in which the location is situated may seem a bit complicated, but it's convenient!
Lan
Lan, 1-night trip
Verified Expedia guest review
2/10 Poor
19 July 2023
Did not help with luggage. Staff was not friendly
Fabrizio
Fabrizio, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 July 2023
Mark
Mark, 1-night trip
Verified Expedia guest review
8/10 Very good
10 June 2023
Basic accommodation but conveniently located for the bus terminal. And the metro for down town transportation if desired. Good and economical location for airport buses.
Patrick
Patrick, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 May 2023
Mauricio
Mauricio, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 May 2023
Good
Phatkanya
Phatkanya, 1-night trip
Verified Expedia guest review
8/10 Very good
8 May 2023
Basically a good stay for the budget tourist.
Generally good. Excellent location next to subway and to my principle bus depot (Alameda). Quite a few food snack bars along with free breakfast. Room was comfy although I sometimes had to use the extra blanket when it got a little chilly at night, but I like chilly weather. Television worked but was confusing to use, although I seldom needed the television. The shower was harder than most to adjust due to having huge nozzle fixed above the ceiling. Trying to adjust the shower temperature could be tricky as it took a while for the water to warm up and some if could splash on the floor when was trying to adjust its temperature from the outside. But once it was warm, it was a fine shower. Staff were helpful and provided me with a desktop and mouse in the lobby which was excellent.