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1 room, 2 adults

Sheraton Santiago Hotel and Convention Center

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742, Chile

Luxury hotel with outdoor pool, connected to the convention center, near Costanera Center
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Pool
Great pool
Location
Great location
Value
Value for money could be better

Sheraton Santiago Hotel and Convention Center

from A$198
  • Classic Room, 1 King Bed, City View
  • Classic Room, 2 Single Beds, City View
  • Classic Room, 1 King Bed, Pool View
  • Classic Room, 2 Single Beds, Pool View
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Single Beds, City View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Single Beds, Pool View
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Club Room, Business Lounge Access, View
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Club Suite, 1 Bedroom, Business Lounge Access

What’s around Sheraton Santiago Hotel and Convention Center

Landmarks

  • Costanera Center - 23 min walk
  • Santiago Metropolitan Park - 7 min walk
  • Sculpture Park - 10 min walk
  • Santiago Cable Car: Oasis Station - 13 min walk
  • Drugstore - 13 min walk
  • Sernatur - 13 min walk
  • Nescafé Theater of The Arts - 14 min walk
  • Vivo Panorámico - 15 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 8 min drive
  • Pedro de Valdivia Station - 12 min walk
  • Manuel Montt Station - 14 min walk
  • Los Leones Station - 16 min walk
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Self parking *

Offsite

  • Area shuttle within 50 km *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Children's pool
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 7575
  • Conference space size (meters) - 704
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Jardin Coffee Shop - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered. Open daily.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sheraton Santiago Hotel and Convention Center’s small print

Also known as

  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel and Convention Center Hotel Santiago
  • Sheraton Santiago
  • Santiago Sheraton
  • Sheraton Santiago Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago
  • Sheraton Santiago Hotel and Convention Center Hotel
  • Sheraton Santiago Hotel and Convention Center Santiago

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Christmas Eve (24 December) Gala Dinner per adult: CLP 56222335000
  • Christmas Eve (24 December) Gala Dinner per child: CLP 56222335000 (up to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 56222335000
  • New Year's Eve (31 December) Gala Dinner per child: CLP 56222335000 (up to 18 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: CLP 56222335000
  • Valentine's Day (14 February) Gala Dinner per child: CLP 56222335000 (from 18 to 18 years old)

Optional extras

Self parking costs CLP 15000 per day

Rollaway beds are available for CLP 30000.0 per stay

Buffet breakfast is offered for an extra charge of CLP 11000 for adults and CLP 11000 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one way)

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

Wired Internet access is available in guestrooms for CLP 7240 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 96 reviews

Exceptional 10.0
Leafy quiet park setting to explore Santiago
We used Santiago as a headquarters to explore Chile after a cruise. Wineries, beaches and history are all within a scenic 90 minute drive. The Sheraton Hotel & Conference Center is in a leafy neighborhood backing on an urban park with a gondola and just across the river from shopping and entertainment. The staff was wonderfully accommodating to assure we could enjoy the city without encountering protests.
Barry, gb2 night trip
Very good 8.0
Very Good but just short of Great
Staff were super helpful but the hotel needed more space. Bc of a concurrent event, there was no space to sit out by the poolside for us regular guests. Overall the room was very comfortable; there was no tub, just a shower which could have been slightly bigger for an upper-class hotel. The restaurant food was very good as well and the wifi was consistently available. Concierge and front desk were always helpful.
Junor Rene, us2 night trip
Exceptional 10.0
Great hotel. Very comfortable, friendly staff. El Cid Restaurant was a wonderful experience. I highly recommend this Hotel if you are planning to visit Santiago. J Oliva
us2 night trip
Exceptional 10.0
Santiago Solo
Great service, wonderful food
us1 night trip
Very good 8.0
A fun and relaxing stay!
It was a fine stay for my wife and I, however it must be stressed that arrangement for transportation from the airport must be made with the hotel to prevent trouble with thieves in cabs who seem to be uncontrolled in any effective manner.
David, us3 night romance trip

Sheraton Santiago Hotel and Convention Center

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