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1 room, 2 adults

Sheraton Santiago Hotel and Convention Center

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742, Chile

Luxury hotel with outdoor pool, connected to the convention center, near Costanera Center
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,138 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Room
Great room
Food
Delicious food
Location
Great location

Sheraton Santiago Hotel and Convention Center

from A$185
  • Classic Room, 1 King Bed, City View
  • Classic Room, 2 Single Beds, City View
  • Classic Room, 1 King Bed, Pool View
  • Classic Room, 2 Single Beds, Pool View
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Single Beds, City View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Single Beds, Pool View
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Club Room, Business Lounge Access, View
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Club Suite, 1 Bedroom, Business Lounge Access

What’s around Sheraton Santiago Hotel and Convention Center

Landmarks

  • Costanera Center - 23 min walk
  • Santiago Metropolitan Park - 7 min walk
  • Sculpture Park - 10 min walk
  • Santiago Cable Car: Oasis Station - 13 min walk
  • Drugstore - 13 min walk
  • Sernatur - 13 min walk
  • Nescafé Theater of The Arts - 14 min walk
  • Vivo Panorámico - 15 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive
  • Santiago Central Station - 8 min drive
  • Pedro de Valdivia Station - 12 min walk
  • Manuel Montt Station - 14 min walk
  • Los Leones Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle within 50 km *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski-in/ski-out access
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Children's pool
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 7575
  • Conference space size (meters) - 704
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Jardin Coffee Shop - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sheraton Santiago Hotel and Convention Center’s small print

Also known as

  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel and Convention Center Hotel Santiago
  • Sheraton Santiago
  • Santiago Sheraton
  • Sheraton Santiago Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago
  • Sheraton Santiago Hotel and Convention Center Hotel
  • Sheraton Santiago Hotel and Convention Center Santiago

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Self parking costs CLP 15000 per day

Rollaway beds are available for CLP 40000.0 per stay

Buffet breakfast is offered for an extra charge of CLP 11000 for adults and CLP 11000 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one way)

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

Wired Internet access is available in guestrooms for CLP 7240 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 81 reviews

Exceptional 10.0
Santiago Solo
Great service, wonderful food
usOther trip
Fair 4.0
Bad Day ?? Not usual Sheraton standards
No soap. No do not disturb sign. Gift shop said had to go upstairs to change my money to buy stuff. Told buffet was open 6. Went said open at 7.30 and still not open or did open couldn’t find decaf coffee after all 6 stafff looked in sane draw. . Great looking property. Staff nice. Fancy restaraunt outstanding. .
Rick, ca1 night romance trip
Exceptional 10.0
Excellent in every way, not much near the hotel
Really comfortable, nice pool, several excellent restaurants, and the view from the 21st floor bar is definitely worth seeing. Rooms are spacious, internet works well, staff is friendly and helpful. There is not much within walking distance of the hotel though.
caRomance trip
Very good 8.0
Great wedding venue
Here for a wedding. The wedding venue was spectacular. There was some issues at check in, but they were resolved. Staff very pleasant. Rooms very comfortable. The hotel was near the places I needed to be.
ca2 night family trip
Exceptional 10.0
Great
Food is so good and waiters are amazing
Jean, us5 night business trip

Sheraton Santiago Hotel and Convention Center

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