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1 room, 2 adults

Sheraton Santiago Hotel and Convention Center, Santiago, Chile

4.5-star4.5 stars
Ave Santa Maria 1742SantiagoRegion Metropolitana1742Chile

4.5-star ski-in/ski-out hotel with indoor pool, near San Cristobal Hill
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Very Good8.2
Service
Fantastic service
Pool
Great pool
Room
Great room
Location
Great location
65See all 65 Hotels.com reviews
From 1,990 reviewsTripAdvisor Traveller Rating

Sheraton Santiago Hotel and Convention Center, Santiago, Chile

  • Classic Room, 1 King Bed, City View
  • Classic Room, 2 Single Beds, City View
  • Classic Room, 1 King Bed, Pool View
  • Classic Room, 2 Single Beds, Pool View
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Single Beds, City View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Single Beds, Pool View
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Club Room, Business Lounge Access, View

What’s around Sheraton Santiago Hotel and Convention Center, Santiago, Chile

Landmarks

  • Uruguay Park - 7 min walk
  • Sculpture Park - 10 min walk
  • Municipal Market of Providencia - 13 min walk
  • Sernatur - 14 min walk
  • Vivo Panorámico - 17 min walk
  • Clinica Santa Maria - 20 min walk
  • Patio Bellavista - 26 min walk
  • La Chascona - 28 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 18 min drive
  • Pedro de Valdivia Station - 12 min walk
  • Manuel Montt Station - 15 min walk
  • Los Leones Station - 18 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle within 50 km *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski-in/ski-out access
  • Outdoor tennis courts -
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Children's pool
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) -
  • Conference space size (meters) -
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers -
  • Lift
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Jardin Coffee Shop - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sheraton Santiago Hotel and Convention Center, Santiago, Chile’s small print

Also known as

  • Sheraton Santiago Hotel
  • Sheraton Santiago
  • Santiago Sheraton
  • Sheraton Santiago Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Self parking costs CLP 13000 per day

Rollaway beds are available for CLP 33.785 per stay

Buffet breakfast is offered for an extra charge of CLP 9.652 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CLP 50000 per pet, per day

Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one way)

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

Wired Internet access is available in guestrooms for CLP 7240 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 65 reviews

Sheraton Santiago Hotel and Convention Center, Santiago, Chile
Very Good8.0
Great wedding venue
Here for a wedding. The wedding venue was spectacular. There was some issues at check in, but they were resolved. Staff very pleasant. Rooms very comfortable. The hotel was near the places I needed to be.
A Traveller, ca2 night trip
Sheraton Santiago Hotel and Convention Center, Santiago, Chile
Exceptional10.0
Great
Food is so good and waiters are amazing
Jean, us5 night trip
Sheraton Santiago Hotel and Convention Center, Santiago, Chile
Exceptional10.0
Good business choice
Very good hotel, comfortable, clean, good location, good food, great service. But still a bit pricey.
A Traveller, us3 night trip
Sheraton Santiago Hotel and Convention Center, Santiago, Chile
Exceptional10.0
Great Business Hotel
Very nice hotel, very good for international business travel. A little bit on the expensive side considering it is Santiago.
Timothy, us2 night business trip
Sheraton Santiago Hotel and Convention Center, Santiago, Chile
Poor2.0
Dissatisfied stay
When I got to the hotel, they asked me to pay an additional 50 USD, per day for breakfast and for a more comfortable room. I paid it. They indicated breakfast was served st the 7th floor. This was a small room with very limited amount food. The food here was cold, and unatended. The ad one day, another guess stated that there was actually a restaurant where breakfast was served every morning, not the small area I was advised. At the restaurant, there was a larger selection but not any better. Everything was cold, and no help around. The bed had very dirty comforter, with a stain that look like the previous guess had an accident in bed and they just reversed the conforter so It will not be noticebled. Not a good hotel!
anamari, usFamily trip

See all reviews

Sheraton Santiago Hotel and Convention Center, Santiago, Chile

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