Mahekal Beach Front Resort & Spa

4.0 star property
Beachfront hotel with spa, near Mamitas Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
On the beach, white sand, sun-loungers, beach umbrellas
Premium Beach House (Palapa) | Beach/ocean view
Premium Bungalow
Gym
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Fitness centre
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Hot tub

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Private bathroom
  • Terrace
  • Daily housekeeping
The price is AU$783
includes taxes & fees
12 Feb - 13 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

Run of House

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Select Comfort bed
Down duvet
Ceiling fan
  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Ocean View Palapa

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Select Comfort bed
Down duvet
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Ocean View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Select Comfort bed
Down duvet
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Premium Bungalow

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

The Oasis

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Select Comfort bed
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Oasis Palapa

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Select Comfort bed
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Garden View

7.8 out of 10
Good
(17 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Select Comfort bed
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Garden View Palapa

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Select Comfort bed
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Avenida - 8 min walk
  • Quinta Alegría Shopping Mall - 13 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 103 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

At Mahekal Beach Front Resort & Spa, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll only be steps from Playa del Carmen Main Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Serving Mexican cuisine and offering garden views, Cocina is one of 3 restaurants and 3 bars/lounges. Other highlights include a beach bar, a fitness centre and a hot tub. Fellow travellers love the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Cycling
Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
    • The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 9 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Off-site parking within 16 ft (USD 10 per day)
    • Street parking available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Scuba diving
  • Shopping
  • Pool table
  • Bike tour information
  • Ecotours nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 33 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • Fitness centre
  • 5 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Revive has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Cocina – Overlooking the garden, this diner specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas – This beachfront buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar – This beach fine-dining restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave – This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar – This brewpub is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Day (25 December) gala dinner per adult: USD 120
  • Christmas Day (25 December) gala dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Beach loungers
    • Bicycle storage
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Lending library access
    • Pool access

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 27 for adults and USD 27 for children
  • Airport shuttle service is offered for an extra charge of USD 302 per person (return)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 5 and 12 costs USD 302 (return)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30.25 per accommodation, per night

Parking

  • Parking is available nearby and costs USD 10 per day (16 ft away)
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100.
Guests can rest easy knowing that there's a fire extinguisher, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa offer free cancellation for a full refund?
Yes, Mahekal Beach Front Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mahekal Beach Front Resort & Spa?
Yes, there are 5 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mahekal Beach Front Resort & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of USD 30.25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Mahekal Beach Front Resort & Spa?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Mahekal Beach Front Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 302 per person return.
What are the check-in and check-out times at Mahekal Beach Front Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Mahekal Beach Front Resort & Spa?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Mahekal Beach Front Resort & Spa and nearby?
Have fun with on-site activities such as beach yoga and scuba-diving. Additional recreation on-site includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. Mahekal Beach Front Resort & Spa also has 3 bars and a fitness centre, as well as spa services and an arcade.
Are there restaurants at or near Mahekal Beach Front Resort & Spa?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mexican cuisine and garden views.
Does Mahekal Beach Front Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mahekal Beach Front Resort & Spa like?
Mahekal Beach Front Resort & Spa is in Downtown Playa del Carmen, a short 2-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Quinta Avenida. Travellers say that the area is walkable and good for shopping.

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Meh for the Mahekal
If you are looking for beautiful grounds, and a rustic getaway, this is great. But not 5 start worth. Staff was nice, facility was clean. Rooms were comfortable. The walking area outside the hotel was really neat. Cons to note: If you have a car, don't stay here. They don't have parking. You have to park on the street and pay a parking meter only with coins (no bills or c.card) no joke. It's an enormous burden. Beach: Their beach is approximately 20feet wide x 10 feet deep. No kidding. Above the beach they have some nice palms and loungers on their garden area, but it's not on the sandy beach. Room keys: They are the plastic card type, we asked for 2, and they said sorry we're out. So we ended up sharing one key for 5 days. Reservation: We asked for 2 beds and that was on the reservation. At checkin, they didn't have any ??? so my adult son and I slept on the same bed. TV - they don't have TVs in the room. If you want a rustic getaway, that's probably ok. But if not, it's a little spartan. POOLS and GYM - they close super early.
Lane, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place and can’t wait to go back again.
Diana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, facility and service
We had a terrific time - the location and amenities were terrific and the staffing was excellent.
Amy, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patty, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Eric, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff is very nice, food in fuego was amazing.
Juan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort is incredible. We’ve stayed other places in playa but we liked this one best so far. Our palapa was on the beach and close to one of the resort restaurant/bar. Staff was great. Friendly and accommodating. There’s shops, bars and restaurants across the street to walk to. We will stay here again. It was a great time! Thank you all!
Jessie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing and beyond friendly! Everyone was accommodating and the wedding we attended was beyond amazing!
Jessica, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay at Mahekal. Beautiful location and property, loved our Garden Palapas room, the beach and pools, delicious fresh food. The property is a lush oasis near the lively areas of 38th St and 5th Ave where there are many restaurants, should you choose to eat outside the resort. A bit humid for northerners to get used to, but that was the climate in early October and the a/c and fan in our room were good. There was some confusion with Expedia as to whether the resort fees were included (do confirm before booking), but thanks to Leonardo at Expedia for making it right. Above all, we want to especially thank the great staff at Mahekal - Enrique, Sophia, Guillermo, Wilbert, Ysmael, Daniel and everyone else who helped us to have such an enjoyable stay. Hope to return to this magical place which we can highly recommend.
Robert, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Cassie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fernando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved my ocean view
Stephanie, 3-night trip
Verified Expedia guest review

8/10 Very good

dana marie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Mehmet Togan, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were amazing and very attentive. The accommodation on the beach was spectacular although one night there was loud noise coming from a local nightclub that disturbed our sleep but that was only one night. The food was exceptional and in one restaurant changed each night. Plenty of pools to lounge by and it was very secure with security guards on the beach and at each entrance. The one downside was that some gym equipment need replacing. Overall I would go again.
JANET, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mahekal was amazing. My wife and I loved it and we're definitely coming back to Mahekal.
Juan Pablo, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Apparently our room was an upgrade - the floor had a slope to it that I have never seen before in a property. Going to the bathroom in the darkness was outright dangerous. I paid everything online...or so I thought. When I got there we were charged a "resort" fee. Didn't I pay for the resort online ? This is nothing more than theft, and something you can't get out of since you are already at the resort. The gym: ok, the rusty equipment mostly worked. The treadmill gave up on me and wouldn't go above 2.7mph, gradually winding down by itself to about 2.4mph after a few minutes. The TV gave up too, buffering constantly. That's the tv in the gym because there are no tv's in the rooms. I suspect not to give you peace but more likely because the reception seems really poor. Neighborhood really noisy, every night of the week.
Norman, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jean, 10-night trip
Verified Expedia guest review

10/10 Exceptional

I just returned from my second stay at Mahekal Beach Resort, and it’s truly magical. I stayed for a week in September 2023 and again this past week, and it's the only all-inclusive resort I'd return to again and again. Sophia at the front desk made check-in seamless, taking time to explain the property map and dining options. Eli at Concierge was incredibly helpful, ensuring our reservations and room service were perfect all week. The on-site dining is exceptional—Fuego was our favorite, especially their wood-fired steak and vegetables! The breakfast buffet was vibrant and expansive, and Ignacio, our breakfast waiter, started each day with a welcoming smile. The spa is fantastic; Elana gave me a wonderful coconut scrub and massage. Gilberto, our room-service waiter, was fast and efficient, and Armando brought sunshine to every interaction. The staff made this place feel like home. They greeted us by name and were always friendly. Even the security guards were warm and made us feel safe. I highly recommend Mahekal Beach Resort for a relaxing, oceanfront vacation on a beautiful property. It’s a place you’ll want to return to time and again.
Kelly P, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

The location, including the beach area an closeness to the Tulum ruins was great. The place not good at all, if you don’t have a car, it would be extremely hard to get in and out of the hotel, taxis are very expensive, there’s no other option. They have military people searching your luggage for access, you’re not allowed to bring any type of drinks from outside, which means you’d have to buy everything from them, even water and prices are pretty high, 5 star resort prices at a 1 star hotel, first and last time for me
Edgar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean and comfortable, friendly staff easy acces to the beach and restaurants, goodd location
hector, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 5-night trip
Verified Expedia guest review

2/10 Poor

Lidice, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review