See all properties

L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury hotel with golf course, connected to a shopping centre, near Lotte Mall Tay Ho
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Poolside bar
Studio Suite Double | Lake view
Lake
Children's play area - indoor

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
Feel at home
  • Playground on-site
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Minibar
The price is AU$172
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Double

Minibar, in-room safe, desk, iron/ironing board

Superior Double

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Club Floor LAKE VIEW

Lake view

Superior Double Club Floor LAKE VIEW

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior TWIN LAKE VIEW

Lake view

Superior TWIN LAKE VIEW

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Family

Superior Family | City view

Superior Family

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio Suite Twin

Studio Suite Twin | Lake view

Studio Suite Twin

Highlights

Separate sitting area
Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Studio Suite Double

Studio Suite Double | Lake view

Studio Suite Double

Highlights

Separate sitting area
Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Convertible

Minibar, in-room safe, desk, iron/ironing board

Superior Convertible

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Convertible LAKE VIEW

Lake view

Superior Convertible LAKE VIEW

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Club Floor

Minibar, in-room safe, desk, iron/ironing board

Superior Double Club Floor

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior TWIN

Minibar, in-room safe, desk, iron/ironing board

Superior TWIN

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double LAKE VIEW

Lake view

Superior Double LAKE VIEW

Highlights

Air conditioning
Smart TV
Bidet
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

InterContinental Hanoi Westlake, an IHG Hotel

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (1002)
The price is AU$258
includes taxes & fees
23 Dec - 24 Dec
InterContinental Hanoi Westlake, an IHG Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk
  • West Lake - 7 min walk
  • Ho Chi Minh Mausoleum - 7 min drive
  • Hoan Kiem Lake - 8 min drive
  • Hanoi Old Town Night Market - 8 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Ga Phuc Yen Station - 23 min drive
  • Ga Thuong Tin Station - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

L7 WEST LAKE HANOI BY LOTTE features a golf course and puts you within a 10-minute walk of West Lake. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and nearby shopping.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 264 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property’s pool will not be available on the first Monday of every month.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Shopping

Working away

  • Business centre
  • 4 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Golf clubs on-site

Facilities

  • Garden
  • Television in common areas
  • Fitness centre
  • Golf course on-site
  • An outdoor pool
  • Shopping centre on-site
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 50

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Dining

Layered – On-site restaurant.
Tim Ho Wan – This restaurant specialises in dim sum. Open daily.
Hedonist – On-site rooftop bar. Open daily.
Lush Salon – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 554400 for adults and VND 277200 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE offer free cancellation for a full refund?
Yes, L7 WEST LAKE HANOI BY LOTTE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at L7 WEST LAKE HANOI BY LOTTE?
Yes, there's an outdoor pool.
Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at L7 WEST LAKE HANOI BY LOTTE?
Yes, there's free self parking.
What are the check-in and check-out times at L7 WEST LAKE HANOI BY LOTTE?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at L7 WEST LAKE HANOI BY LOTTE and nearby?
Tee off at the on-site golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. L7 WEST LAKE HANOI BY LOTTE also has a garden.
Are there restaurants at or near L7 WEST LAKE HANOI BY LOTTE?
Yes, there are 2 on-site restaurants, featuring dim sum.
What's the area around L7 WEST LAKE HANOI BY LOTTE like?
L7 WEST LAKE HANOI BY LOTTE is a short 7-minute walk from West Lake and 7 minutes' walk from Ho Tay Water Park.

L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything is perfect! Exceptional!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Meridith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KWANGNAM, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHULWOO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5days biz trip
Service excellent, room in good new condition. Great location as next to lotte mall with plenty of shopping, restaurant, supermarket and amenities. Only issue is, room service menu should hv more choices but food quality served is good!
5-night business trip
Verified Hotels.com guest review

2/10 Poor

Top notch location, condition and amenities.. service staff need to be better equiped and trained, they seem mostly in experienced to provide slow check in and handle questions properly.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dang, 2-night trip
Verified Expedia guest review

10/10 Exceptional

My daughter and I stayed here for a few days and loved it! The staff was so friendly and helpful. They got us appointments to get our eyelashes done and the place was amazing. They helped me call around looking for something at pharmacies and more. The rooms are fantastic with only an area rug under the beds so no icky carpet. When our flight was cancelled and we had to stay another night they were great at accomodating a nights stay and getting us into a room early and eazily. I would highly recommend this property.
Jennifer, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Top 5 stars hotel experience
Top 5 stars hotel
Manuel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Top 5 stars hotel
Top class hotel in all facilities
Manuel, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!
Pui Man Heidi, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.
john, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

New hotel. Next to lotte mart and airport
Yun Fang, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quick trip
Had a short two day business trip and this was a great place to stay. Great local coffee shop right around the corner
Cameron, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me
Jian Liang, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

very nice place.
shinae, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Higher end, stylish & brand new hotel
Shirley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Steven, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Liked that it was close to airport. Had a shopping mall attached so we could walk around. Our balcony door was VERY noisy with wind but they did fix the next morning!
Katie, 1-night family trip
Verified Expedia guest review

6/10 Good

This hotel would have been rated 5 stars but for one detail. Stayed in room 1210 which had plastic glass! So you can hear everything outside and cannot get a good sleep. You would think a hotel of this calibre would know this BEFORE renting the room to you? Sadly, money talks, customers are not important.
Sanjay, 6-night trip
Verified Expedia guest review

2/10 Poor

Staffs way of approach are not five star profession.
Vico, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lucas, 4-night trip
Verified Expedia guest review