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Rex Hanoi Hotel

Photo gallery for Rex Hanoi Hotel

Royal Suite, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board
Exterior
Daily buffet breakfast (VND 250000 per person)
Interior entrance
Deluxe Room | Bathroom | Free toiletries, hair dryer, dressing gowns, slippers

Overview of Rex Hanoi Hotel

Rex Hanoi Hotel

4.0 star property
4-star hotel with indoor pool, near Hoan Kiem Lake
8.6 out of 10 Fabulous
8.6/10 Fabulous

124 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
Map
42-44 Gia Ngu, Hang Bac, Hoan Kiem, Hanoi
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Living plant wall
  • Laundry service
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Cable TV service

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 7 min walk
  • O Quan Chuong Gate - 7 min walk
  • Thang Long Water Puppet Theatre - 1 min drive
  • Hanoi Old Town Night Market - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • Dong Xuan Market - 2 min drive
  • Hanoi Opera House - 2 min drive
  • West Lake - 4 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • Lotte Center Hanoi - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Van Dien Station - 11 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Bancông Cafe & Restaurant - 1 min walk
  • Cafe Huyền Vi - 1 min walk
  • Phở Sướng - 1 min walk
  • Thanh Hợp - Phở Gà & Bún Thang - 1 min walk
  • Quán Bia Minh - 1 min walk
Map

About this property

Rex Hanoi Hotel

Placing you 0.4 mi (0.6 km) from Hoan Kiem Lake and 0.4 mi (0.6 km) from O Quan Chuong Gate, Rex Hanoi Hotel offers an airport shuttle (available 24 hours) for VND 840000 per vehicle. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness centre. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs

Accessibility

  • Lift
  • Accessible airport shuttle
  • Area rugs in public areas

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 840000 per vehicle (return. Maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Rex Hanoi
Rex Hanoi Hotel Hotel
Rex Hanoi Hotel Hanoi
Rex Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Rex Hanoi Hotel offer free cancellation for a full refund?
Yes, Rex Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rex Hanoi Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rex Hanoi Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:30 PM.
Are pets allowed at Rex Hanoi Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Rex Hanoi Hotel?
Yes, an airport shuttle is available. The charge is VND 840000 per vehicle return.
What are the check-in and check-out times at Rex Hanoi Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Rex Hanoi Hotel and nearby?
Rex Hanoi Hotel has an indoor pool and a 24-hour fitness centre.
What's the area around Rex Hanoi Hotel like?
Rex Hanoi Hotel is a short 7-minute walk from Hoan Kiem Lake and 2 minutes' walk from Hanoi Old Town Night Market. Travellers say that the hotel is in a great location.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Gratitude to Rex hotel staff
I want to express my gratitude to the staff of Rex hotel for the outstanding service and friendliness during our stay They went out of their way to ensure our comfort Rose and Phoebee together with the others including Bruno and Who we got to know as Sweet pea were simply amazing The one young lady whose name I forgot must be commended as well for going the extra mile to help Keep up the great service
KOTHANAYAGEE, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing stay. But the breakfast I had have some issue
Junior, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good Location.
Hotel is ok for the value I paid.
Sandeep, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed everything! Excellent services!
Lena, 4-night family trip
Verified Expedia guest review

8/10 Very good

I loked the service fur breakfast ms Tiffanie was fantaatic server for all 3 days of breakfast
dion, 3-night romance trip
Verified Expedia guest review

6/10 Good

A strange concoction of opposites. Grand entrance in grubby sidestreet. Great breakfast but awful dinning.
Monique, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

CHONG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was very impressed by this hotel. The staffs were above and beyond. The only thing negative was the fact that the outdoor rooftop pool was not available during my staying especially during the hot summer of July 2022.
Cong Thinh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Royal Suite. Lovely hotel. Nice breakfast! New bed new … everything. Highly recommend.
Stephen, 1-night romance trip
Verified Orbitz guest review

4/10 Fair

Cleaning needs to be improved
Thai, 1-night family trip
Verified Expedia guest review