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KAN Tulum Hotel

3.5 star property
Beach hotel in Tulum with spa, outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for KAN Tulum Hotel

Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Bar (on property)
Hiking
Panoramic Studio Suite
Panoramic Suite | View from room
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Beach bar
  • Pool bar
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Kitchenette
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Minibar
The price is AU$445
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

Highlights

Garden
Soundproofed
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite

Highlights

Garden
Soundproofed
Private pool
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
Blackout curtains
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Studio

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe King Studio

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Kimpton Aluna Tulum, an IHG Hotel

Pool
Spa
Pet-friendly
Free parking
9.0 out of 10, Wonderful, (190)
The price is AU$365
includes taxes & fees
31 Jan - 1 Feb
Kimpton Aluna Tulum, an IHG Hotel
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About the area

Map
calle 17 poniente La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min drive
  • Tulum Beach - 8 min drive
  • Las Palmas Public Beach - 11 min drive
  • Tulum Mayan Ruins - 12 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Sukhothai - ‬2 min drive
  • ‪Rossina Cafe - ‬4 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪La Consentida - ‬16 min walk

About this property

KAN Tulum Hotel

When you stay at KAN Tulum Hotel, you'll be within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. Other features of this Art Deco hotel include an outdoor pool, a beach bar and a terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Water dispenser

What to do

  • Scooter/moped hire
  • Private beach access

Working away

  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike cleaning
  • Pool loungers
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Lever door handles
  • Well-lit path to entrance
  • 5 steps to reach property
  • Smooth flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Dressing gowns
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Garden

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Champagne service
  • Mini fridge
  • Freezer
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided

Special features

Spa

Kan Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 to 1500 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

Does KAN Tulum Hotel offer free cancellation for a full refund?
Yes, KAN Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at KAN Tulum Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at KAN Tulum Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at KAN Tulum Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at KAN Tulum Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at KAN Tulum Hotel and nearby?
KAN Tulum Hotel has a spa and an outdoor pool, as well as a picnic area and a garden.
Are there restaurants at or near KAN Tulum Hotel?
Yes, there's an on-site restaurant.
Does KAN Tulum Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does KAN Tulum Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer and cookware.
Does KAN Tulum Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around KAN Tulum Hotel like?
KAN Tulum Hotel puts you in La Veleta, in the heart of Tulum. Popular attractions include Tulum Beach, which is 8 minutes away by car.

KAN Tulum Hotel Reviews

Reviews

9.0

Wonderful

9.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

Great hotel dispite some issues
We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
Irena, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Odeth Kouriel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden Gem in the Jungles of Tulum
I can’t recommend this hotel enough! The service here is truly exceptional - very rare to find in Tulum. The staff goes above and beyond to ensure you have an amazing experience. The rooms are stunning, impeccably clean, and thoughtfully designed. The on-site restaurant is a standout with phenomenal food and a dreamy ambiance. What truly sets this hotel apart is its private cenote, where you can enjoy the same fantastic restaurant service. It’s a one- of-a -kind experience that made my stay unforgettable. Can’t wait to come back!
Odette, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Laurie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very peaceful, but easy access to town and to the ruins via hired bikes.
Colm, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Interior, the property is gem. The atmosphere they provide is great. Definitely a location for a relaxing break single or a couple’s retreat. I went with my significant partner and we loved it. Pros: The communication that Kan has is great. You can chat with them via WhatsApp. They have someone watch your vehicle overnight, we rented a mo-pad and they made me feel safe leaving it there. THE FOOD IS GREAT, they have their own “restaurant” and speakeasy. Drink are good, if you have a big tolerance then you’ll need a couple of drinks, I had about 4/5 (mixed drinks) and the alcohol wasn’t hitting. They’re near a beach, and honestly you need to visit the PRIVATE beach club they have to offer. Pricing isn’t bad for the visit. We were there for 5hrs. Cons: When getting there, let’s just say it’s kinda hidden. Love the idea that it’s a complete different environment once you get there. But even our taxis guy was having an issue getting to the entrance. But the entrance is easy to find once your there. Checking in, no one really approached us when we got there it was kinda an open area, we asked “hey, how do we check in” then we were redirected to the check in area. The roads surrounding the area, long story short if you rent a mo-pad watch out for wholes and puddle of water. Not every road will have a street light so you’ll be riding in the dark with only your head lights. Overall, I really love the place and would DEFINITELY recommend it for a get away.
Cristopher, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overall it was my first time in Tulúm but the property where we stayed was nice and all but breakfast was not included nothing was included we had to pay for everything the lights when off for hrs the staff was really nice especially Richard Perez…
Rosio, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Salvador, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Willie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel is money hungry. They will intentionally cut the power and water. Expect outages through out the day. The hotel is very pretty. However the way they operate gives rookie energy. Guest are not priority here. The staff is. They have a terrible mosquito problem that is only maintained at the front desk or where ever their is a staff member standing . The frustrations of frequent outages made me become extremely observant to their operation. The cooks never washed their hands yuk. The food is not fresh. I was there for 6 days not once did I see them pick up the pool skimmers to clean the pools . I looked at it everyday to see if they will use it. They never used it. Not once did they take initiative for the inconvenience they cause. A hurricane approached not only did they not comp the room we were forced to stay because our flight was canceled but they cut the power even before the hurricane started. Not once did they apologize for the inconvenience. They take no initiative. Is not worth the frustrations do not stay here.
Franchelli, 5-night romance trip
Verified Expedia guest review

8/10 Very good

William, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kan is beautiful place, loved it!!
Eliud, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The food was exceptional, with plenty of amazing vegan options. Definitely a place I'd recommend if you're not quite interested in the more boisterous beach club scene and want to be closer to true Tulum.
Mona, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
Taryn, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
elizabeth, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolute oasis in Tulum, design and architecture are one of a kind here and the staff are top tier.
James, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just do it.
We had the most wonderful time. I highly recommend Kan Tulum. Staff are kind and friendly. Rooms are luxurious. Beds are very comfy. Food was excellent
Thera, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel es muy lindo, el ambiente y la tranquilidad, alejado del tráfico y exceso de gente de la zona hotelera. Solo es importante mencionar que el desayuno que incluyen es continental no buffet como lo dice la página de Expedia.
Mey, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The property is absolutely stunning. Rahul was our bartender and was the most attentive staff, always served with kindness & a smile. Please note that they eliminated the “free bike rentals” as stated in this listing, they now rent them through a third party for a pretty penny. Overall, it was a pleasant & neat visit but we could’ve experienced everything it has to offer with a 1 night stay instead of 2.
Melissa, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Rajesh, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful and the staff was amazing!
Christian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
Peter, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

First time going to Tulum and I’m so glad we decided to stay here. Such a beautiful place! The decoration , atmosphere, staff, cenote, and pool areas were amazing! Got a chance to meet the owners! super pleasant and friendly 😁 would definitely recommend this place if you’re in Tulum!
Jose, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Maricar, 2-night trip
Verified Expedia guest review