Grand Oasis Palm - All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Playa Tortugas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Oasis Palm - All Inclusive

Minibar, in-room safe, blackout curtains, soundproofing
Beach/ocean view
8 bars/lounges, swim-up bar, beach bar
Flat-screen TV
On the beach, white sand, sun-loungers, beach towels

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Laundry facilities
  • Air conditioning
Main amenities
  • Marina
  • On the beach
  • 7 restaurants and 8 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Beach sunloungers
  • Beach club on site
  • Beach towels
  • Children's pool
  • Beach bar
  • Swim-up bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The price is AU$411
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Limited View NRF

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds

Family Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Standard Limited View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 7 min walk - 0.7 km
  • Langosta Beach - 12 min walk - 1.0 km
  • Las Perlas Beach - 19 min walk - 1.6 km
  • Tortuga Beach - 2 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬9 min walk
  • ‪Carnitas Michoacán - ‬3 min walk
  • ‪Silk City - ‬11 min walk
  • ‪Los Chachalacos - ‬1 min walk
  • ‪Sirenas Raw Bar - ‬5 min walk

About this property

Grand Oasis Palm - All Inclusive

At Grand Oasis Palm - All Inclusive, you can hit the beach to sip a drink at the beach bar or relax on a sunlounger, plus you'll be within a 10-minute walk of Playa Tortugas. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and manicures and pedicures. Dining choices include 7 restaurants, and the 8 bars/lounges are great places to grab a cold drink. A marina, a free kid's club and a children's pool are other highlights at this luxurious property.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Football
Children's club

Lessons/classes/games

Aerobics
Dancing

Languages

English, Spanish

At a glance

Hotel size

  • 221 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 8 bars/lounges
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Beach club (surcharge)
  • Volleyball
  • Kayaking
  • Shopping
  • Pool table
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1980
  • Terrace
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

More

  • In-room safe

Special features

Spa

Sensoria Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is open daily.

Fees & policies

Refundable deposits

  • Easter holidays deposit: USD 30 per stay for guests under 26 years old staying between 01 February to 30 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: USD 4.57 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

Does Grand Oasis Palm - All Inclusive offer free cancellation for a full refund?
Yes, Grand Oasis Palm - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Oasis Palm - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Oasis Palm - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Oasis Palm - All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Grand Oasis Palm - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.
Is there an on-site casino at Grand Oasis Palm - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are both nearby.
What is there to do at Grand Oasis Palm - All Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Oasis Palm - All Inclusive also has 8 bars and spa services, as well as an arcade.
Are there restaurants at or near Grand Oasis Palm - All Inclusive?
Yes, there are 7 on-site restaurants.
What's the area around Grand Oasis Palm - All Inclusive like?
Grand Oasis Palm - All Inclusive is a short 7-minute walk from Playa Tortugas and 12 minutes' walk from Langosta Beach.

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.6

Good

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Jose, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
patricija rafaela, 6-night family trip
Verified Expedia guest review

2/10 Poor

Worst hotel ever. Not so all inclusive, everything has extra cost. Rooms seem like they are going to fall apart. For dining you have to make reservations through the app which are always fully booked. But they however do have reservations if you pay a fee per person. Would never stay here again!
Mario, 3-night trip
Verified Expedia guest review

8/10 Very good

Ignore most of the reviews and understand this, Its an all inclusive resort and there will always be drawbacks when everything is free!! This review is for the Grand Oasis Palm which includes much more and is far more worth it if you like fine dining. I would recommend this more for younger couples or single people. Pros: Safe Close to Airport All Inclusive 3 Restaurants FREE 1 Buffet FREE 3 Additional Locations For Daytime Food FREE Drinks & Alcohol FREE Unlimited Ice-Cream FREE Coffee Cafe Food Drinks FREE Sports Bar FREE Fully Stocked Fridge FREE Fairly Nice Pool Kid Friendly Beach Pool Arcade Great Location Water On Both Sides (Beware Of Crocs on the land side) Busy!!! Easy Checkout Cons: Loud Outside Noisy In Room, Especially from 7pm - 11pm Party Vibe Packed - Lots Of People Small Rooms (Especially with 4 people) Slow Staff Long Wait Times Not always clean but they clean all the time Must make reservations for fine dining restaurant's at least 24hrs in advance. FREE with Grand Oasis Palm Restaurants can be confusing WIFI is hard to setup but works great once you figure it out. My kids liked it but we went to 2 resorts and the entire family liked the Vadanta more, it was AMAZING!!
Kacy, 3-night family trip
Verified Orbitz guest review

2/10 Poor

Very bad hotel
Ahmad, 4-night trip
Verified Expedia guest review

8/10 Very good

Reception at Grand Oasis Palm was terrible. But reception at the sens was excellent 👍
Yaregal, 6-night trip
Verified Expedia guest review

2/10 Poor

There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
Isai, 4-night family trip
Verified Expedia guest review

8/10 Very good

Very family friendly
Daniel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place
Yevgeniya, 2-night trip
Verified Expedia guest review

10/10 Exceptional

John, 7-night trip
Verified Expedia guest review

2/10 Poor

J Guadalupe, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place ,we loved it. Stayed there longer. Good customer service and nice rooms. Food and drinks were amazing 👏
Yevgeniya, 2-night family trip
Verified Expedia guest review

6/10 Good

Javier Alexander Villalobos, 7-night trip
Verified Expedia guest review

4/10 Fair

Olivier, 10-night trip
Verified Expedia guest review

2/10 Poor

Erika, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Natania, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Karim, 3-night trip
Verified Hotels.com guest review

8/10 Very good

This was our first stay in Cancun. We rented a car and had a little trouble finding the entrance. The entrance is on the property next door the parking lot attendant directed us to The Sense. We were then asked if we wanted to take a room at The Sense, they said the rooms were more updated. We agreed, and for the price the place was good. Property was clean, staff were friendly. The AC worked, and had no problems with room. Lines for the buffet and bars were long but moved at a decent rate. Didn’t get a chance to make reservations at any of the onsite restaurants but that was due to not understanding the app. You have to make reservations 1 day before and there is limited availability. The food at the buffet was not great but not all bad.
Jose Eduardo, 3-night family trip
Verified Expedia guest review

2/10 Poor

The resort needs an immediate renovations
REHAM, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

José Raúl, 4-night trip
Verified Expedia guest review

8/10 Very good

Jose, 4-night trip
Verified Expedia guest review

2/10 Poor

Valentin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We love it! Very safe and clean.
Lily, 4-night family trip
Verified Expedia guest review

8/10 Very good

Sapan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
Carlos R, 5-night family trip
Verified Expedia guest review