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Paradisus Cancún – All Inclusive

4.5 star property
Upmarket beachfront property with golf course, near Museo Maya Trailhead
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Paradisus Cancún – All Inclusive

Exterior
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property
Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 9 restaurants and 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach towels
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Cable/satellite TV service
The price is AU$856
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 44 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Sunset View

Junior Suite Sunset View

Junior Suite Sunset View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Junior Suite Sunset View

Premium Junior Suite Sunset View

Premium Junior Suite Sunset View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

50-inch LED TV with cable channels, books

Premium Two Bedrooms Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
2 bedrooms
  • 102 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Master Suite Sunset View

Premium bedding, free minibar, in-room safe, desk

Premium Master Suite Sunset View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 61 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Suite Sunset View

Premium Suite Sunset View

Premium Suite Sunset View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Junior Suite Ocean View

Grand Junior Suite Ocean View

Grand Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Concierge Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Family Concierge Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

The Reserve Adults Only Master Suite – Ocean View | Beach/ocean view

The Reserve Adults Only Master Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Master Suite Sunset View Adults Only

The Reserve Master Suite Sunset View Adults Only

The Reserve Master Suite Sunset View Adults Only

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 55 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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Premium bedding, free minibar, in-room safe, blackout curtains

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Pool
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8.8 out of 10, Excellent, (5764)
The price is AU$579
includes taxes & fees
13 Jan - 14 Jan 2025
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About the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 5 min walk
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive
  • Area shuttle

Restaurants

  • ‪Coyote Loco - ‬11 min walk
  • ‪Fred's House - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬1 min walk
  • ‪Chambao - ‬8 min walk

About this property

Paradisus Cancún – All Inclusive

At Paradisus Cancún – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll only be a five-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Malva Food Bazar, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 7 bars/lounges, a golf course and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 656 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 7 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Golfing
  • Evening entertainment
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1990
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • Golf course on-site
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift

Room amenities

Be entertained

  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

YHI Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Malva Food Bazar – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sal Steak Cave – This fine-dining restaurant specialises in Fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Cielo – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Sante – This restaurant specialises in Mediterranean cuisine. Open daily.
Lemon Fish – Overlooking the garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 76 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Does Paradisus Cancún – All Inclusive offer free cancellation for a full refund?
Yes, Paradisus Cancún – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Paradisus Cancún – All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Paradisus Cancún – All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Paradisus Cancún – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Paradisus Cancún – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Paradisus Cancún – All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
What is there to do at Paradisus Cancún – All Inclusive and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Paradisus Cancún – All Inclusive also has 7 bars, a sauna and a health club, as well as an arcade and a garden.
Are there restaurants at or near Paradisus Cancún – All Inclusive?
Yes, there are 9 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
What's the area around Paradisus Cancún – All Inclusive like?
Paradisus Cancún – All Inclusive is a short 5-minute walk from Aquaworld and 14 minutes' walk from Oasis Arena. The local area is walkable and popular for its beaches.

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Anna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vishwanath, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adnan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Martin, 8-night family trip
Verified Hotels.com guest review

6/10 Good

Servicio normal
- Ibamos por celebrar aniversario y fue un dato que nos pidieron antes de llegada, no tuvieron ningun detalle sobre ello. - Todo lo quieren cobrar extra - La comida dejaba que desear, algunas cosas recalentadas, he estado en otros resorts con mucha mejor calidad - Algunas personas fueron muy amables pero otras no, incluso no saludaban y andaban como molestos, no daban guia, nada excepcional. - Personal mal capacitado, al consultar cosas sencillas unos decian una cosa, otros otra
Silvia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Una de las playas más hermosas de Cancún
La pasamos de maravilla, precioso hotel la playa súper limpia y hermosa, la atención muy amable
Mónica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the Reserve side of the resort. It was nice to have a quiet place for my wife and I to relax, but still be able to go to the other side for the fun activities.
Michael, 6-night romance trip
Verified Expedia guest review

2/10 Poor

First night, Water all over the room. Very dirty. Mother slept and fell due 3 in water all in room. No one helped for hours. Day 2: room change. Shower flooding due to shower. Maid left room uncleaned for all nights. Did not restock to mini bar. Not all restaurants open on property. Employees very very rude. Over all very very bad service with hardly any amenities.
Seetal, 4-night family trip
Verified Expedia guest review

8/10 Very good

Rebecca Teresa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff and beautiful property with excellent dining options
Ryan, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Mario, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
JUAN, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

michele, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adults only all inclusive is the way to go. Very generous with adult beverages. Food on property was great. Rooms were nice and clean. Beds were comfortable. The staff at The Reserve were so helpful and made all our arrangements for us. Really enjoyed our stay.
Nancy, 5-night family trip
Verified Expedia guest review

4/10 Fair

The air was not working , service was just ok, had issues with the shower, power went out in my room twice, food was sub par!
LaVaughna, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Avita, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I loved staying at the Paradisus Cancún! We are going back for sure! Staff was amazing and always made sure everything was good. concierge was the best, Jose. He was the best. Pool activities everyday, the drinks were amazing, there’s a hotel cat she’s only in the adult side. Food was average, the Buffett is best at 5-6 PM.
Marisa Ivy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I and my 4 year old daughter had an awesome stay in paradisus Cancun.
BEVERLY, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Instalacion muy agradable y con un servicio profesional y muy a gusto para el huésped.
Beatriz, 4-night family trip
Verified Expedia guest review

6/10 Good

Mucho calor en las habitaciones y las áreas comunes del hotel … el aire de las hab no enfría lo suficiente .
Alejandro, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Personal super amable, educado y muy amigables...
Angel Alexander Zelaya De, 3-night family trip
Verified Expedia guest review

8/10 Very good

Yvuonne Maria Bravo, 6-night trip
Verified CheapTickets guest review

6/10 Good

Bruno, 4-night trip
Verified Expedia guest review