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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Premium Suite, 1 Bedroom, Oceanfront (Master)
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Steam room
  • Beach cabanas
  • Beach towels
  • Beach bar
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is AU$312
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (1389)
The price is AU$633
includes taxes & fees
1 Dec - 2 Dec
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 287 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Rooftop pool
  • Bike parking
  • Full-service spa
  • Steam room
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Grab bar near toilet
  • Grab bar in shower
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Dining

Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, there's no on-site parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?
On-site recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars, 3 bars and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 17 minutes' walk from Playa del Carmen Maritime Terminal. Travellers say that the area is walkable and good for shopping.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Superfantastic
Very nice Everything more than i expected
JOSE, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Katrice, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Amazing facilities, very limited service.
The hotel is very nice. Pools, restaurantes, rooms and specially location. The only 2 downsides are: A very very limited selection of drinks on the all inclusive. and the lack of friendlyness of several people on the staff. Not all of them of course, but they don't have a very good service culture.
Carlos Manuel, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay
Great stay and great service - beautiful location
Wayne, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved this place. It was phenomenal.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. Had to leave for the seaweed smell was too much and to bad. But a great place to stay. Possibly in the winter months.
Alec, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable stay and Staff was thoughtful
Enjoyed my stay. Welcome drink was delicious on arrival. Check in and out was easy. Staff was friendly, helpful and thoughtful e.g. a special happy birthday desert was waiting in room that we wasn’t expecting. Also, thank you chocolates from expedia were in room day of arrival. My only disappointment was pool and hot tub closed early, not all restaurants were opened e.g. steak restaurant and I couldn’t get a mimosa for my 7:30 am breakfast. Bar opens at 10am. Other than that as I stated I enjoyed my stay.
Angel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

G A, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Hector, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Leony, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good atmosphere and good people
Maribel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was great
Maricela, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved my vacation and the property. Staff was awesome!
Linda Ann, 6-night trip
Verified CheapTickets guest review

10/10 Exceptional

The hotel was very good. Most of the staff are great. Mariana is the best employee. Food was great just that bar closes a little too early.
Ada, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jailee, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was excellent, specially Daniel in the evening and Ramon in the pool area.
Brisa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Stefanus Riaan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

No parking for the hotel guests. Only parking meters with a limit time of 6 hours.
Juan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed and staff very friendly. Mariana was the best and we highly recommend her.
Ada, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

all the personal was more than excellent
gladys, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

BB, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My only suggestion would be to have more than one person at check in. It took us too long to get checked in. Other than that, we LOVED the hotel and the amenities. We plan on visiting again.
BB, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel was amazing. Staff was very friendly especially Mariana who was so helpful and attentive.
Ada, 3-night family trip
Verified Expedia guest review